Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Poplar Ave in Collierville, TN is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Collierville, TN or call us at (901) 853-5511.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.3
388 reviews
5 stars
235
4 stars
88
3 stars
26
2 stars
9
1 star
30
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Erin, Max, and Dori going above and beyond.
Product Availability
Customers noted that the store generally has a good stock of automotive parts, although some experienced issues with specific items being unavailable.
Installation Issues
Several reviews highlighted problems with battery installations, including incorrect installations and lack of warranty support, leading to customer dissatisfaction.
Store Cleanliness
The store was frequently described as clean and well-kept, contributing positively to the overall shopping experience.
Mixed Experiences
While many customers had positive interactions, there were notable complaints about rude staff and poor service in some instances, indicating inconsistency in customer experiences.
- APAngela Parks5 days ago5.0Thank you, Dori (sp?) and James for quick service. My battery was bad. They tested, sold me a new battery and installed within 30 min. (Maybe less) Thank you!
- ABashley m buyerNov 1, 20255.0Jack I. Really helped us today , my car needed a new battery installed and he did it for us. Very thankful for him and his great service ⭐️⭐️⭐️⭐️⭐️⭐️
- JMJ MonteOct 25, 20255.0Wonderful staff.
- PRPenny ReedOct 18, 20251.0My daughter went into this store a few weeks ago And they told her they didn’t stock her car battery. I went online and used the tool to find the battery for her car. I purchased the recommended battery and went to the store to pick it up. The assistant manager said, “you bought a battery online?” We can’t warranty it. You should have come in the store. I explained that my daughter did. He said, well who was here? Of course I had no idea who my daughter talked to. I showed him my confirmation email from AutoZone and he scanned it and said it was invalid and he didn’t know where I got it from. It was clearly from autozone. I said, why don’t you give me a refund. He went on to argue with me that they don’t carry my battery and just because it says it’s in online doesn’t mean they carry it. Another associate came up and tried to help us. She found my order and said that they pulled the wrong battery. I explained that at this point I only wanted a refund. This shouldn’t be this complicated. She finally scanned the receipt and gave me my refund. She then followed us outside and apologized for the assistant manager’s behavior. I will be contacting their home office. The assistant manager was absolutely hostile, and a jerk.
- ASAbe SalehOct 5, 20255.0I like this location, they say welcome to auto zone when you walk in and are very helpful, 5/5
Frequently Asked Questions About AutoZone Auto Parts
What are the regular opening hours of AutoZone Auto Parts in Collierville, TN?
AutoZone Auto Parts is open Monday through Friday from 7:30 AM to 9:00 PM, and on Saturday and Sunday from 7:30 AM to 9:00 PM.
Where is the AutoZone Auto Parts store located in Collierville?
The store is located at 995 Poplar Ave, Collierville, TN 38017, USA.
What types of products can I find at the AutoZone Auto Parts store on Poplar Ave?
You can find auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts.
Does AutoZone Auto Parts offer pickup and delivery services?
Yes, the store offers in-store pickup and same-day delivery services.
What brands of auto parts are available at AutoZone on Poplar Ave?
Brands available include Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
How can I contact the AutoZone Auto Parts store in Collierville for questions or support?
You can call them at (901) 853-5511 or email customer.service@autozone.com.
Which nearby places can I visit after shopping at AutoZone on Poplar Ave?
Nearby places include Guthrie's Chicken and Chili's Grill & Bar for dining, as well as Goodwill Donation Center if you'd like to donate items.
Are there automotive-related services near the AutoZone store on Poplar Ave?
Yes, nearby you can find Valvoline Instant Oil Change and Mr. Pride Car Wash for automotive services.
What options are available nearby for personal care after a visit to AutoZone?
Nearby personal care options include The Sun Porch Styling Salon, So Chic Salon, and Diana's Nails beauty salons.
What is the official website and social media presence for the AutoZone Auto Parts store in Collierville?
Their website is https://www.autozone.com/locations/tn/collierville/995-poplar-ave.html and their Facebook page is https://www.facebook.com/310726655616292 (AutoZoneColliervilleTN).