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NTB-National Tire & Battery

4.1
(593 reviews)

Business Details

601 Paul Huff Pkwy NW, Cleveland, TN
37312, United States
(423) 922-7456
https://www.mavis.com

About

Tire ShopAuto Repair ShopBrake ShopOil Change Service StationAuto Air Conditioning ServiceCar Inspection StationNational Tire & Battery
National Tire & Battery is one of the nation’s largest independent tire retailers, offering top-brand tires plus auto services like brakes, alignments, oil changes, batteries, suspension, and exhaust repair. With a wide selection backed by our tire price match guarantee, NTB delivers trusted service and value. Come visit us at a National Tire & Battery in Cleveland today.

Details

  • DebitAvailable
  • Cash onlyNot available
  • RestroomAvailable
  • Wheelchair accessible entranceAvailable

Location

NTB-National Tire & Battery
601 Paul Huff Pkwy NW, Cleveland, TN
37312, United States

Hours

Reviews

4.1
593 reviews
5 stars
432
4 stars
32
3 stars
12
2 stars
17
1 star
80

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly mentioning individuals like Levi, Tonya, and Michael for their exceptional service.

Service Quality

While several reviews highlighted quick and efficient service, there were also complaints about poor service experiences, including miscommunication and unresolved issues.

Mixed Experiences

Customers reported a mix of positive and negative experiences, with some expressing satisfaction with repairs and others feeling misled or dissatisfied with the service provided.

Timeliness

Several reviews noted quick service, but there were also complaints about long wait times and delays, particularly regarding appointments.
  • CA
    Chris Abraham
    4 days ago
    5.0
    Mike and Christian as well as the team worked very well to get me and my car situated fast and back on the road. They have always been my go to and as expected walked out satisfied that's for sure.
  • DH
    David Huff
    Feb 19, 2026
    1.0
    Have had a lot of work done there. Bought new tires 8 months ago with a 50,000 warranty. Now totally wore out. Had my employee take it by and the manager Micheal promised to make it right and would call me. I've called twice with promises to call back and make it right. Think about this before you buy here!!!!Called this number , couldn't understand a word they were saying. Total waste of time!!!!
  • MM
    Matt Morrison
    Feb 1, 2026
    5.0
    Jason and his team fixed us up on a cold Sunday afternoon. We are now able to get back on the road! Incredibly friendly and helpful!
  • AW
    Angela Wolfersberger
    Jan 26, 2026
    5.0
    Dylan was wonderful. I did not wait long. They were super friendly. They showed me what was wrong with my tire and let me made a decision without any pressure.
  • CC
    Chad Connors
    Jan 21, 2026
    5.0
    This store is very personable and knowledgeable. They treated me like they knew me personally from calling first and speaking with Chelsea and setting an appointment. Then when I arrived I was greeted quickly by Jason who ran me through the entire process. Great leadership. Next Dylan worked on my concern and took care of it efficiently and quicker then I expected. Overall 5 star review. Recommend this location if you have any service issues with your vehicle.

Frequently Asked Questions About NTB-National Tire & Battery

What services does NTB-National Tire & Battery offer?

NTB-National Tire & Battery offers top-brand tires and auto services including brakes, alignments, oil changes, batteries, suspension, and exhaust repair.

Where is NTB-National Tire & Battery located?

It is located at 601 Paul Huff Pkwy NW, Cleveland, TN 37312, United States.

Brand Certified Facts from NTB-National Tire & Battery

NTB-National Tire & Battery partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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