Business Details
About
Oil Change Service StationTire ShopAuto Repair ShopBrake ShopAuto Air Conditioning ServiceCar Inspection Station
Express Oil Change & Tire Engineers is the preeminent automotive service provider in the United States with over 300 locations. Throughout our history, our oil change process has been refined to give our customers the quickest oil change around, while still providing the highest quality service and premium vehicle maintenance checks. Come visit us at an Express Oil Change location in Cleveland today.
Location
Express Oil Change & Tire Engineers
155 Mouse Creek Rd NW, Cleveland, TN
37312, United States
Hours
Reviews
4.5
631 reviews
5 stars
487
4 stars
78
3 stars
16
2 stars
13
1 star
37
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, particularly highlighting individuals like Dakota, Bryson, and Dale for their exceptional service.
Service Quality
Overall, customers reported a mix of experiences with service quality, with some expressing satisfaction with quick and efficient oil changes, while others experienced issues such as miscommunication and unsatisfactory repairs.
Pricing Concerns
Several reviews mentioned dissatisfaction with pricing, particularly regarding oil changes and additional services, with some customers feeling that they were overcharged.
Communication Issues
A number of customers expressed frustration with poor communication regarding service timelines and issues with their vehicles, leading to negative experiences.
Mixed Experiences
While many customers had positive experiences, there were also significant complaints about service failures and dissatisfaction, indicating a need for improvement in consistency.
- EBElisha Blevins5 days ago5.0Great service very fast. Arion Lyles was great worker and took care of my truck.
- TMTiffany McGeeJan 1, 20265.0Only place ill go to oil changed!!
- JJjuan201171Dec 13, 20251.0Was told they change customer brought tires, then when I get there, they couldn't do it. Bad customer service
- JAJohn AllredNov 27, 20251.0Had 4 tires installed 11/22/25 and they failed to tell me that a pressure sensor was bad or didn't know how to calibrate it didn't offer to fix it!!
- AAANov 26, 20255.0Bought a used van a couple days ago noticed it was leaking oil just a few drops thinking it was just because it was serviced so maybe just extra oil but I wanted to make sure sure so I brought it here and the employees here were extremely kind and helpful and looked at it for free and said everything was fine no signs of leaking. Also brought up that I noticed some slight brake noise as well when braking. They said give us 15 minutes and we can check that as well. I asked how much that would be and they said it’s fine we will do it for free. They came back and said everything checked out good. Most likely debris/rust or the type of pads. That right there is how businesses need to be. And now they got a new customer when I do need to have anything done. I appreciate you guys great service I wish I would of got their names so I could give them credit. But it was today 11/26/2025 approximately 9:30 a.m
Frequently Asked Questions About Express Oil Change & Tire Engineers
What services does Express Oil Change & Tire Engineers in Cleveland, TN offer?
They offer oil changes, tire services including installation and repair, wheel alignments, brake services, battery replacement, vehicle maintenance, and more automotive repair services.
What are the operating hours for Express Oil Change & Tire Engineers in Cleveland, TN?
They are open Monday through Friday from 8:00 AM to 6:00 PM, Saturday from 8:00 AM to 5:00 PM, and closed on Sundays.
Where is Express Oil Change & Tire Engineers located in Cleveland, TN?
They are located at 155 Mouse Creek Rd NW, Cleveland, TN 37312, USA.
How can I schedule an appointment with Express Oil Change & Tire Engineers in Cleveland, TN?
You can schedule an appointment online at https://www.expressoil.com or by calling +1 423-476-8898.
Which major tire brands are available at Express Oil Change & Tire Engineers in Cleveland, TN?
They offer major brands including Goodyear, Michelin, Continental, Pirelli, Bridgestone, Firestone, BF Goodrich, Yokohama, Hankook, and more.
What types of vehicle maintenance services does Express Oil Change & Tire Engineers provide?
They provide services like oil changes, brake repair, tire rotation and repair, wheel alignment, battery replacement, air conditioning services, and fluid exchanges.
Is Express Oil Change & Tire Engineers in Cleveland, TN open on Sundays?
No, the Cleveland location is closed on Sundays.
Nearby Express Oil Change & Tire Engineers, where can I find urgent care services in Cleveland, TN?
You can visit AFC Urgent Care or Bradley Urgent Care, both located nearby for emergency and family medical services.
What nearby medical services are available around Express Oil Change & Tire Engineers in Cleveland, TN?
Nearby options include Georgetown Medical Clinic, Doctors Express, Audibel Hearing Aid Center, and multiple chiropractors like Dr. Kyle Koser and Optimal Spine Chiropractic.
Are there any nearby dining options close to Express Oil Change & Tire Engineers in Cleveland, TN?
Yes, Big Tom's Backyard Grill & Bar is nearby if you're looking for American cuisine and a bar experience before or after your visit.