Business Details
About
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Cleveland, TN? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Cleveland location today.
Location
Hours
Reviews
4.2
623 reviews
5 stars
414
4 stars
83
3 stars
28
2 stars
19
1 star
79
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, highlighting their professionalism and willingness to assist.
Reservation Issues
Several reviews mentioned problems with reservations, including unavailability of reserved vehicles and miscommunication regarding pick-up times.
Vehicle Condition
Feedback indicated mixed experiences with vehicle cleanliness and maintenance, with some customers receiving cars that were not up to standard.
Overall Experience
While many customers reported positive experiences, there were notable complaints about poor service and lack of accountability in certain situations.
- ESEli Smith5 days ago5.0I have nothing but good things to say about this location, and enterprise in general! The only thing that bothers me is the fact they require a credit card for payment. A debit card won't work. For the life of me I can't figure out their logic either. Someone can have limits on the credit card or it could be maxed out so it ain't like a credit card guarantees payment to go though. As someone who doesn't use credit this is always an issue when I rent a car! Feels ridiculous to have 60k on my debit card and they turn it down and demand a credit card! Make it make sense! If y'all read this comment please explain to me why y'all are like this with credit cards? Secondly, this location has next to no parking. I just moved here and don't know anyone so it ain't like I can be dropped off. Not everyone lives within 15 minutes to take advantage of the pickup and drop-off they offer. It doesn't make much sense for a car rental place to not provide somewhere to park customers vehicles. They have a tiny strip with room for maybe 8 cars, parallel parked. People are idiots and can't drive so I don't feel great about even using that. It worries me it would get hit or dinged. Come on enterprise you really should add parking I guarantee you guys lose tons of business every single week for this reason. In fact I left when I learned this and the only reason I came back was because Athens had no cars and I had to. They were able to accommodate and let me park in the actual parking lot but that is not typically allowed they said. Besides these two things enterprise Cleveland is awesome! I highly appreciate this company!
- WWWalterDec 9, 20255.0Everyone is super friendly and they make you feel at peace.
- SCsusan christensenDec 5, 20255.0Great service. Friendly employees
- LBLinda BatesDec 3, 20255.0They were so nice and they made sure I got car.
- GGGary F. GOODGENov 26, 20255.0Professional and pleasant personnel in Cleveland.
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in Cleveland, TN?
Enterprise Rent-A-Car in Cleveland, TN offers a wide range of vehicles including economy cars, vans, and luxury cars to suit your rental needs.
What are the operating hours of Enterprise Rent-A-Car in Cleveland, TN?
Enterprise Rent-A-Car is open Monday through Friday from 7:30 AM to 6:00 PM, Saturday from 9:00 AM to 12:00 PM, and Sunday from 1:00 PM to 4:00 PM.
Where is Enterprise Rent-A-Car located in Cleveland, TN?
Enterprise Rent-A-Car is located at 2901 Keith St NW, Cleveland, TN 37312, USA.
What payment options are accepted at Enterprise Rent-A-Car?
Enterprise Rent-A-Car accepts American Express, Cash, Check, Discover, Mastercard, and Visa as payment methods.
Does Enterprise Rent-A-Car offer any discounts or special deals?
Yes, Enterprise Rent-A-Car offers great weekend rates which you can book on their website.
Can I reserve a rental car online for the Cleveland, TN location?
Yes, you can reserve your rental car online through Enterprise's Cleveland location reservation page.
What languages are supported at this Enterprise Rent-A-Car location?
English is the supported language at Enterprise Rent-A-Car in Cleveland, TN.
Are there any tattoo and piercing shops near Enterprise Rent-A-Car?
Yes, Wisteria Ink and Cafe Ink Tattoo, both specializing in tattoo and piercing services, are located nearby for your convenience.
Where can I grab a meal or coffee near Enterprise Rent-A-Car in Cleveland, TN?
Nearby dining options include Hardee's for burgers and fast food, Scooter's Coffee for coffee and cafe fare, Corkey's Market & Deli for deli and cafe items, and Pokey's Music Hall and Eatery for steaks and drinks.
Are there any pet services close to Enterprise Rent-A-Car?
Yes, Goin' to The Dogs, a pet groomer and pet services provider, and Taylor Animal Hospital veterinarian are conveniently located nearby.