Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Keith St NW in Cleveland, TN is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Cleveland, TN or call us at (423) 472-2291.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.3
686 reviews
5 stars
424
4 stars
150
3 stars
53
2 stars
17
1 star
42
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being helpful, knowledgeable, and going above and beyond to assist with their automotive needs.
Employee Recognition
Specific employees, particularly Tina, Drew, and Andrew, received multiple commendations for their exceptional service and expertise.
Mixed Experiences
While many reviews highlighted positive interactions, some customers reported negative experiences, particularly with management and inconsistent service quality.
Product Knowledge
Several reviews noted that staff were knowledgeable about car parts and repairs, although there were instances of incorrect advice.
Overall Satisfaction
Despite some negative feedback, the majority of customers expressed satisfaction with their experiences and indicated they would return.
- DADesiree Abraham5 days ago5.0I absolutely love this store. Tina Hummel, store manager, really runs a friendly, professional store. As a female, I don't always understand how to use things and AutoZone staff are always kind enough to explain how something works. If they don't know, they find someone who does. That is service!!! If you need a part, auto product, or a battery, this IS the store to shop at.
- KNKim NicolausNov 1, 20255.0Tina is exceptional and a credit unto Autozone. Her knowledge base is exceptional and she offers the opportunity for multiple creative solution. Thank you Tina!
- ZRZame RijhoffOct 20, 20255.0If you trust anyone with your car, trust Raziel. He rode with me and a stranger to fix my car. We mcguyvered that Shiz in no time. Brother for life 🙏
- JKJanis KincannonOct 12, 20255.0Yesterday I went to this stores location to purchase a brake light for my car. Reziel assisted with changing the bulb and he did a fantastic job. It was a little difficult for him to figure it out, but he was persistent and got the brake light changed for me. You have a great employee there who cares about the customer. Hats off to Reziel.
- JDJimmy DesottoOct 2, 20255.0I went to AutoZone today to get a new battery for my car, and Tina was absolutely fantastic. She went above and beyond to help me—not only was she knowledgeable and professional, but she also made the experience genuinely pleasant. It’s rare to find someone so helpful and patient. Tina deserves recognition for her excellent customer service!
Frequently Asked Questions About AutoZone Auto Parts
What are the regular opening hours for AutoZone Auto Parts in Cleveland, TN?
AutoZone Auto Parts is open Monday through Saturday from 7:30 AM to 9:00 PM, and on Sunday from 8:00 AM to 8:00 PM.
Does AutoZone Auto Parts in Cleveland offer in-store pickup and same day delivery?
Yes, the store provides in-store pickup, curbside pickup, and same day delivery services.
What types of products can I find at AutoZone Auto Parts on Keith St NW?
You can find auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts.
Which popular auto parts brands are available at this AutoZone location?
Brands available include Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
Where is AutoZone Auto Parts located in Cleveland, TN?
It is located at 4365 Keith St NW, Cleveland, TN 37312, United States.
How can I contact AutoZone Auto Parts in Cleveland for customer service?
You can reach them by calling (423) 472-2291 or email customer.service@autozone.com.
Are there any dining options near AutoZone Auto Parts on Keith St NW?
Yes, nearby dining options include Wingstop, a chicken restaurant, Slice & Ice pizza restaurant and shaved ice shop, Tiger Tea bubble tea cafe and ice cream shop, and Takoyaki Japanese Steakhouse.
What stores are located near AutoZone Auto Parts for additional shopping convenience?
Nearby stores include Buddy's Home Furnishings (furniture and appliances), Staples (printing services and office equipment), and Mattress Firm (mattress and furniture).
Are there any financial services near AutoZone Auto Parts for customer use?
Yes, customers can find Truist ATM, LibertyX Bitcoin ATM, Andrew Johnson Bank, United Community Bank, and Western Union money transfer services nearby.
What kind of professional services can customers find near AutoZone Auto Parts?
Nearby professional services include dental practices like Motto Clear Aligners and Aspen Dental, chiropractors such as Full Circle Chiropractic and Optimal Spine Chiropractic, as well as beauty and salon services like Instyle Nails Salon and VindiMa Girl Salon & Boutique.