Advance Auto Parts

4.4
447 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 2349 McGrady Dr SE in Cleveland offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
2349 McGrady Dr SE, Cleveland, TN
37323, United States

Hours

Reviews

4.4
447 reviews
5 stars
284
4 stars
98
3 stars
38
2 stars
9
1 star
18

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of experiences with staff, ranging from very helpful and knowledgeable to rude and unhelpful.

Knowledgeability

Many customers praised the staff for their knowledge about auto parts and vehicles, particularly highlighting specific employees like Jo.

Product Availability

Customers noted that the store generally has the parts they need in stock or can obtain them quickly.

Mixed Experiences

While some reviews highlight excellent service and support, others express frustration with poor management and inconsistent employee attitudes.
  • RW
    Robbie Willoughby
    5 days ago
    1.0
    Went in there 1/7/26 with a young girl working the register, and boy walking around playing with stuff. I needed fuses for a window, and when I ask where they were she rolled her eyes and pointed somewhere off in the distance.. Then went back to playing on her phone. I ask the boy and he got a little attitude and said ' we don't work on cars here '. I wasn't asking for anyone to work on my car just the parts to fix it. I hope until they get people in there who are passionate about working at an auto parts store, and not people who are just looking for a daycare to get a pay check after school people start taking there business elsewhere.
  • JR
    Jacob Rhodes
    Nov 19, 2025
    5.0
    This is one of the best locations out there they are always quick to help you and take care of you and all of the employees are very knowledgeable Mike jones the commercial parts manager is one of the most knowledgeable and helpful employees they have I would recommend him to anyone I know that needs parts!!!
  • MG
    Mr. Green
    Sep 26, 2025
    5.0
    The store manager Jo .S has made the last 10 yrs of shopping at store a breeze! Very friendly and knowledgeable!
  • EP
    Erika Pritt
    Sep 21, 2025
    5.0
    Very helpful staff
  • AM
    alan miller
    Sep 13, 2025
    1.0
    Ordered a 5 gallon bucket of transmission fluid at curbside so my wife went to pick it up for me and they didn’t have the decency to offer to carry it out for her.

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*