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Advance Auto Parts

4.3
(452 reviews)

Business Details

903 Keith St NW, Cleveland, TN
37311, United States
(423) 614-0715
https://stores.advanceautoparts.com/tn/cleveland/903-keith-st-nw

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 903 Keith St NW in Cleveland offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Advance Rewards, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
903 Keith St NW, Cleveland, TN
37311, United States

Hours

Reviews

4.3
452 reviews
5 stars
283
4 stars
93
3 stars
40
2 stars
7
1 star
29

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of experiences with customer service, with some praising the helpfulness and knowledge of staff, while others reported rudeness and lack of assistance.

Staff Knowledge

Many customers highlighted the staff's knowledge and ability to assist with automotive issues, although there were instances of staff being unhelpful or uninformed.

Product Availability

Customers appreciated the availability of parts and competitive pricing, but some expressed frustration when items were not in stock or when staff were unable to assist in locating them.

Mixed Experiences

Overall, reviews reflect a wide range of experiences, with some customers expressing satisfaction and loyalty, while others reported negative interactions leading them to seek alternatives.
  • KO
    Kyle Ogle
    Nov 25, 2025
    5.0
    Scott was most helpful getting some parts / fluid for my outback!
  • AL
    Al Larson
    Nov 20, 2025
    5.0
    Trevar & Brock was very helpful and was able to help me locate the items that I needed definitely will be back
  • CJ
    Chloe Johnson
    Nov 19, 2025
    5.0
    Trevor was very knowledgeable and helped me out with checking my check engine light.
  • MH
    MeLisa Hogue
    Nov 19, 2025
    5.0
    Went to get a socket set so I can do an oil change and Tyler was amazing but his little hat turned backwards. He pointed me in the right direction. They were very nice sweet and they got me going. I do appreciate everything they’ve done for me today, so I just wanna give a shout out to the auto advance on Keith Street. I will continue to visit you guys. Thank you Tyler for the great business and thank you to the staff for amazing service you guys are amazing.
  • DR
    Doug Roberts
    Nov 8, 2025
    5.0
    Got to deal with Chris (the manager)! He is personable and very knowledgeable. His automotive and customer experience really shows. He helped me correct an error I made in ordering, and made me like it!!

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*

Brand Certified Facts from Advance Auto Parts

Advance Auto Parts partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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