Business Details
About
Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 903 Keith St NW in Cleveland offers automotive aftermarket products, free store services and same day options at most locations.
Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations.
Call your local store or shop online today!
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsNot available
Location
Hours
Reviews
4.3
450 reviews
5 stars
280
4 stars
93
3 stars
40
2 stars
7
1 star
30
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some staff are praised for being helpful and friendly, while others are criticized for rudeness and lack of assistance.
Staff Knowledge
Many customers appreciate the knowledgeable staff who provide helpful advice and assistance, although there are instances of staff being unhelpful.
Efficiency
Customers report quick service and efficient problem-solving in some cases, but there are complaints about long wait times and unaddressed inquiries.
Pricing
The store is noted for having competitive prices and good deals, although some customers find it expensive compared to competitors.
Product Availability
Generally, customers find that the store has a good selection of parts in stock, with some instances of specific items needing to be ordered.
- ALAl Larson4 days ago5.0Trevar & Brock was very helpful and was able to help me locate the items that I needed definitely will be back
- CJChloe Johnson5 days ago5.0Trevor was very knowledgeable and helped me out with checking my check engine light.
- MHMeLisa Hogue5 days ago5.0Went to get a socket set so I can do an oil change and Tyler was amazing but his little hat turned backwards. He pointed me in the right direction. They were very nice sweet and they got me going. I do appreciate everything they’ve done for me today, so I just wanna give a shout out to the auto advance on Keith Street. I will continue to visit you guys. Thank you Tyler for the great business and thank you to the staff for amazing service you guys are amazing.
- JJJoshua JoynerNov 11, 20251.0I stopped in to get oil and a filter real quick on my way home. I had my 3 year old in my arms. They had a deal for oil and filter for 32.99. I grab the oil and walk up front to ask which filter is included in the 32.99 deal. The guy at the counter says sure but do you mind using some other kind of oil, because they have a contest going on apparently to sell a certain kind of oil. The store that sells the most gets a prize or something. I said I don't mind as long as it's cheaper or the same price. He slowly goes and grabs a filter from the back. Then walks all over the store looking for the oil he wants to sell me. Then when he gets back to the register, says it will be 37.99. He had already put the oil I wanted back on the shelf that was supposed to be 32.99. I said that's fine whatever because I was ready to go, and I don't mind a few extra bucks if it helps them out. It rang up for like 53 bucks and he just stares at the screen like he can't figure out why its ringing up so much. Obviously he didn't even know how to find the right oil and filter for the deal. And he was already trying to sell me a more expensive deal so his store could win a prize, nothing in it for me. My 3 year old was being good but we had been standing there for a while and this guy was just staring at the screen. So I told him forget it and we left. I can go by the mcgrady location, they are awesome over there. Horrible experience.
- DRDoug RobertsNov 8, 20255.0Got to deal with Chris (the manager)! He is personable and very knowledgeable. His automotive and customer experience really shows. He helped me correct an error I made in ordering, and made me like it!!
Frequently Asked Questions About Advance Auto Parts
Can Advance Auto Parts install/replace my car battery?
Yes, we will install your battery for free with purchase. Exclusions may apply*
Can Advance Auto Parts recycle used oil?
Yes, we will recycle your used motor oil. Exclusions may apply*
Can a Team Member check or charge my battery?
We can test the health of your battery but cannot charge it. We also sell replacement batteries and can install your new one for free. Exclusions may apply*
Will you buyback/purchase my used battery?
We do not buyback used batteries; however, you can bring it to our store, and we will recycle it for free. Exclusions may apply*
What discounts do you offer?
We are proud to offer a 10% military discount for active duty and veteran service members.
If I buy windshield wipers, can you install them?
Yes, we will install your windshield wipers for free with purchase. Exclusions may apply*
My check engine light is on; can a Team Member check that for me?
Yes, one of our Team Members will scan the engine codes for you. Exclusions may apply*
Can I return items to a different Advance Auto Parts store?
Yes, all you need is the item and the receipt.
Can Advance Auto Parts recharge my AC?
We cannot recharge your AC, but we do sell the recharging kits.
Can you make a copy of my car key or Fob?
We do not make copies of car keys or Fobs
Do you install brakes or alternators?
We do not install those kinds of parts; however, we do sell replacement parts in store or online.
Can you install headlight or taillight bulbs?
We do not install light bulbs, but we do sell replacement bulbs.
Can you repair my vehicle?
We do not do any repair or body work to vehicles.
Does Advance Auto test and install batteries?
Yes we do offer free battery installation on most products with purchase. We will also recycle and test your battery for free regardless if you bought it from us. Battery testing and installation is available at most of our locations.
How long do car batteries last?
Typically a car battery will last 2-5 years, with premium batteries lasting 5-6 years. But you should replace it every 4 years for safe measures if you want to avoid any unwanted problems.
What are the signs of a bad car battery?
Signs of a bad car battery can range from the need for frequent jump starts, slow to start, cranks or clicks but won't start, dash lights work but the vehicle won't start, etc.
How much does a car battery cost?
A traditional lead/acid car battery can range between $60-$120. The difference in cost comes from a variety of things, like the size of the vehicle or any special requirements needed from the battery, i.e. an increased resistant to cold or hot climates. The type of battery also has an affect on the price whether it be a lead/acid, calcium, lithium-ion, deep-cycle.
HOW DO BRAKES WORK?
Expand FAQ item
Brakes work by using friction to turn kinetic energy into heat. There are two designs: drum brakes (older), and disc brakes (newer). Both use hydraulic pressure to move a piston outward. In disc brakes, the piston is located inside a caliper that houses brake pads and fits over the rotor. The friction lining on the pads makes contact with the rotor to slow the vehicle. In drum brakes, the piston moves two curved shoes lined with friction material against the inside of the brake drum.
Where is Advance Auto Parts located in Cleveland?
Advance Auto Parts is located at 903 Keith St NW, Cleveland, TN 37311.
What are the operating hours for Advance Auto Parts in Cleveland?
The store is open Monday to Saturday from 7:30 AM to 8:00 PM, and Sunday from 9:00 AM to 7:00 PM.
Does Advance Auto Parts offer free battery installation?
Yes, battery installation is free with purchase at most locations, including this one. Exclusions may apply.
Can Advance Auto Parts test my car battery's health?
Yes, team members can test your battery's health for free but cannot charge it.
Does Advance Auto Parts recycle used motor oil and batteries?
Yes, the store recycles used motor oil and batteries free of charge. Exclusions may apply.
What payment methods does Advance Auto Parts accept?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Can I order online and pick up my auto parts at the store?
Yes, you can buy online and pick up your order in-store in 30 minutes.
Are there any nearby places where I can get vehicle servicing or related products?
Yes, AutoZone and O'Reilly Automotive Stores, as well as Walters Auto Wash and Quick Lube, are nearby for additional auto parts and services.
What other services are available nearby for personal grooming or relaxation?
Near Advance Auto Parts, there are salons like Styled by SK, Total Concept Hair and Nail Salon, Martin's Hair Fashion, F1 Barbershop, Debutante Salon & Day Spa, and Ink Works Tattoo & Body Piercing Studio.
How can nearby UPS Access Point locations help me when visiting Advance Auto Parts?
The nearby UPS Access Point locations provide convenient courier and shipping services, allowing you to manage shipments while picking up parts or shopping at Advance Auto Parts.