Serra Chevrolet Clarksville

Reviews

• JS

  Joshua Stone

  4 days ago
  5.0
  Alan was very knowledgeable and friendly, didn't try to push me into anything. Very professional and showed me everything I needed to know about my new 2025 chevy colorado trail boss.
• AT

  Amanda Taylor

  Dec 2, 2025
  1.0
  I bought my used 2017 chevy Colorado on March 7th of this year. I didn't drive it off the lot till March 11th when it was finally done from the shop. I drove it off the lot and immediately the tire monitor system went off, and the check engine light came on by the next morning. Here is where the spiral begins - I didn't officially have my truck for entire week until the middle of April. Because I took it back nearly 10 TIMES because: Needed a new catalytic converter, then some other part because my AC unit wasn't working, and then a new water pump, and parts to that water pump. It was a continuous drive back and forth because the job each time couldn't be done that day - which I was never loaned a car when it would be in the shop for DAYS. I truly felt like I was the grim reaper each time I went back because I was there so often. Now let me say I LOVE SEAN - BUT that squeaky little noise it made back in April when I needed a new water pump and my truck was pissing pink fluid, is back... the week before Halloween my car almost over heated, in the rain, because I had ZERO coolant. Now, a month later, its leaking from SOMEWHERE AGAIN. I will be the only person with their car over heating in the middle of winter over here. Oh, and also every other day a "low engine mode" will come on with the check engine later then disappear for a few days but were back today. I do have after-market tires, so going back to the tire monitor system that they just turned off - took me to realize that they were flat on my own - hey, I am just a girl in a world who doesn't know shit about trucks and I have learned a hell of a lot buying a LEMON of a truck from them. Take this truck back I HATE IT!
• KC

  Kaylynn Claxton

  Nov 30, 2025
  5.0
  Hello everyone recently I purchased my first car which is a huge accomplishment for me, and I couldn’t be happier with how everything turned out. It felt like a major milestone, and having the right support made it even better. Josh was an amazing salesman—patient, knowledgeable, and genuinely committed to helping me find exactly what I needed. He’s been my dad’s go-to guy for all of his car purchases for years, so it meant a lot to experience that same level of trust and care firsthand. Thanks to Josh, the whole process was smooth, exciting, and truly memorable. Highly recommend him and will definitely be my go to man for any car.
• JK

  Jenna Kasprick

  Nov 29, 2025
  5.0
  I had a great experience car shopping at Serra! Paul helped my husband and I out. They had great prices and were willing to work with me on the couple things I found with the car. No hassle or haggling from either end! We were able to get in, get what we want, and all with smiles and very friendly staff. Highly reccomend checking them out when looking for a vehicle.
• KL

  Kim Ligon

  Nov 19, 2025
  1.0
  I was very disappointed with my recent visit to James Corlew for service. My father and I arrived at our scheduled appointment time, yet we still waited quite a while before anyone came to greet us. After they finally took the car back, it was nearly an hour before someone reviewed warranty questions with my father—even though he had already explained that the vehicle has a warranty and that oil changes are included. Throughout the next three hours, the worker only checked in twice. Each time, we were told the vehicle would be ready “in a short while.” When I asked what that meant, I was told another 45 minutes. In total, we ended up waiting almost four hours for an oil change and a diagnostic. When I asked if diagnostic testing always takes that long, the worker said yes, but the timeline felt excessive based on my previous experiences elsewhere. The diagnostic fee was quoted at $125–$150, and the wiring repair was estimated at over $500. In my personal experience, other shops—like Quick Fix down the street—tend to be faster and more reasonably priced without the long delays we experienced here. Overall, the service at James Corlew did not meet my expectations, and based on this visit, I would not recommend going here if you’re hoping to get in and out in a reasonable amount of time.

Frequently Asked Questions About Serra Chevrolet Clarksville