Enterprise Rent-A-Car

4.2
283 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain
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Business Details

2403 Highway 41A Byp, Clarksville, TN
37043, United States
(931) 241-4023
https://www.enterprise.com/en/car-rental/locations/us/tn/clarksville-ashland-city-rd-5685.html
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About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Clarksville, TN? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Ashland City Road location today.

Location

Enterprise Rent-A-Car
2403 Highway 41A Byp, Clarksville, TN
37043, United States

Hours

Reviews

4.2
283 reviews
5 stars
207
4 stars
15
3 stars
11
2 stars
7
1 star
43

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, professional, and helpful, although some reported negative experiences with specific employees.

Vehicle Availability

Several reviews mentioned issues with vehicle availability, including reservations not being honored and a shortage of cars.

Mixed Experiences

While many customers had positive experiences, there were notable complaints about overcharging, poor communication, and unresolved issues.

Reservation Issues

Multiple customers reported problems with their reservations, including incorrect vehicle assignments and lack of follow-up from staff.

Overall Satisfaction

Despite some negative feedback, many customers expressed overall satisfaction with the service and indicated they would return.
  • VR
    Victoria Rosca
    Dec 31, 2025
    2.0
    I rented 2 times (few weeks at the time)from this particular location. First time, overall the experience was satisfactory. Second time, after picking up my car I realized that the car smelled like smoke. I called and I asked for a different car and Joe told me that they don't have a different car a that point and that he will place me on a "waiting list". I waited for 3 weeks for a different car and they never call or followed up. I have heard multiple times the phrase:" we have a shortage of cars at this time". Overall the staff was dismissive. Matt. on the other hand, was very polite and helpful
  • KE
    Kait Elliott
    Dec 17, 2025
    5.0
    This is my favorite location for Enterprise. The staff always treat me very well even when they are super busy.
  • RG
    Robert Graham
    Dec 2, 2025
    2.0
    It was not a pleasant experience driving the Mazda cx-30 we had, we asked for a larger vehicle two different times, but it didn't work out, we had upgraded to a midsize, you guys call this an intermediate size. Size. This is hard when we're larger people get in and out and have luggage, just a bad experience all the way around
  • JT
    Judy Travierso
    Nov 29, 2025
    5.0
    No major complaints, the staff is very polite and professional! I always get a good car and never really have any hiccups. All my rental experiences so far have been smooth at this location!!
  • AP
    April Presson
    Nov 11, 2025
    5.0
    Very professional and friendly environment. Had my reservation ready and waiting. And there price was amazing and that is much appreciated.
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Frequently Asked Questions About Enterprise Rent-A-Car

What types of rental vehicles does Enterprise Rent-A-Car in Clarksville offer?

Enterprise Rent-A-Car in Clarksville offers a wide range of vehicles including cars, vans, and luxury cars, with flexible rental options to suit your needs.

What are the business hours of Enterprise Rent-A-Car on weekdays and weekends?

Enterprise Rent-A-Car is open Monday through Friday from 7:30 AM to 5:30 PM, Saturdays from 9:00 AM to 12:00 PM, and is closed on Sundays.