Tire Discounters

4.6
993 reviews

About

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Hey Chattanooga neighbors – did you know that Tire Discounters includes a free alignment with a standard 4-tire installation? In case you haven’t heard, our family-owned and operated tire stores offer the best value and tire deals in the business. We’re located just down the road from you at 1503 Gunbarrel Rd, and carry a huge selection of tire brands like Michelin, Pirelli, Continental, BF Goodrich, Goodyear, Nexen, and many more. In other words… if you want it, we’ve got it. Swing by the shop today, or get in touch with us at (423) 498-6970.

Details

  • DeliveryNot available
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Tire Discounters
1503 Gunbarrel Rd, Chattanooga, TN
37421, United States

Hours

Reviews

4.6
633 reviews
5 stars
541
4 stars
25
3 stars
10
2 stars
16
1 star
41

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their friendly, helpful, and professional service, with specific mentions of employees like Richard, Aaron, and Parrish.

Efficiency

Several reviews highlighted the quick turnaround times for services, with many customers expressing satisfaction with being served promptly, even without appointments.

Quality of Work

While many customers reported positive experiences with repairs and services, there were notable complaints about damage to vehicles and poor handling of issues, indicating inconsistency in service quality.

Communication

Customers appreciated clear communication regarding services and pricing, although some expressed frustration over miscommunication and delays.

Pricing

Feedback on pricing was mixed; some customers found the prices fair and competitive, while others felt they were charged excessively or received inadequate compensation for damages.
  • MA
    Michael Allen
    4 days ago
    1.0
    1hr and 31 minutes for an oil change. Staff standing around doing nothing while my car sits outside with 5 bays open. I will never visit this location again!!!!
  • TM
    Tim Morgan
    Oct 28, 2025
    5.0
    I was traveling through the area trying to get home when I cracked a wheel, and Tire Discounters really came through for me. Even without an appointment, they managed to squeeze me in and get me back on the road. The service was incredible, the manager was personally communicative and made sure I knew what was going on every step of the way. I’m not from around here, but they went above and beyond to make sure I could get home safely. I’d 100% recommend this shop, even if it’s a little out of your way. Their service, expertise, and kindness truly stood out.
  • JS
    Jason Sanders
    Oct 24, 2025
    1.0
    I’m calling my attorney. If I could leave a negative star review I would. First and foremost it took them three times to get my alignment correct. Secondly they scratched my rim. I have pictures of before they had it. And then after. They said there machine couldn’t possibly do this. But yet if there was damage wouldn’t you grab the customer and say hey just pointing this out to you… There sales manager after I showed him the pictures said they definitely did that. After several days they call back and say they couldn’t have done that. And told me they had a wheel guy but I’d have to pay for it. You’ve got the general manager who can’t seem to return your calls. The sales manager hitting his vape inside the store. I’m completely in shock of how this was handled. I will never use them again. See you in court.
  • DR
    Dustin Ridley
    Oct 20, 2025
    5.0
    Let me take a second to rave praises on both Richard and Aaron in addition to the whole team! I had a major accident that ripped most of the arms, bent bumper, and two ripped tires. They had me fixed up and driving 24 hrs later!!!!! Who else could do that?!!! Richard stayed late to ensure I got a quick test drive at his own expense and I am so incredibly grateful for the superlative service, timing, effort, and result!!!!! This was even on a Saturday!!!!!! I’ll be a lifelong customer after this. So incredibly thankful! Below are pictures of the wreck.
  • AB
    Ally Bergin
    Oct 17, 2025
    1.0
    BEWARE!!!! I came here for an oil change, and they broke something off with the oil gasket and oil leaked everywhere and almost blew up my transmission. I came back for them to fix it and they replaced whatever they had broken but not correctly because whenever I got another oil change somewhere else, they had informed me that they missed a piece that was very important for my car. When I came back to tire discounters for them to make things right and hopefully help us get things situated, they were no help at all. They caused all of these issues with my car and could’ve caused permanent damage to the engine. Something very basic that car professionals should know, they were absolutely clueless. I will never come here again they have horrible professionalism and customer service. They do not treat their customers right after they mess up and they do not fix it. They could’ve really caused permanent damage to my car and I pray that they didn’t.

Frequently Asked Questions About Tire Discounters

How do I know if I need an alignment?

The #1 cause of uneven or rapid tire wear is misalignment. Your vehicle also may pull to one side or feel "loose" when steering, and you might even observe a drop in fuel economy. Alignment is critical to tire life and vehicle safety. In fact, if you install new tires on a misaligned vehicle, some manufacturers won't even honor your tire warranty. Everyday driving, potholes, hard turns, and sudden stops, gradually knock your wheels out of alignment. This wear is natural, but it can quickly chew through your tires. That's why Tire Discounters includes a FREE alignment ($129.99 value) when you purchase 4 tires installed. It's just another way we help you get more life (and more value) out of your tires.

How do I get a free alignment?

At Tire Discounters, when you purchase any 4 tires with installation, you get a FREE alignment. A 4 wheel alignment is valued at $129.99, and comes with a 12 month warranty.