Business Details
About
Auto Glass ShopWindshield RepairAuto Repair ShopAuto Parts & AccessoriesAuto Body ShopTruck Repair ShopAuto Accessories StoreAuto Parts Store
Do you have glass damage? For windshield repair and replacement in the Chattanooga area, turn to Safelite AutoGlass . Those in central Chattanooga or other areas can access convenient auto glass repair and replacement from our in-shop or mobile service. Located at 4823 Bonny Oaks Dr, Safelite AutoGlass Chattanooga repairs chips and cracks fast. We'll even recalibrate your advanced safety systems if your vehicle needs it. Windshield repairs come with a national warranty and are completed in as little as 30 minutes. Insurance approved. Trust the safety and reliability of Safelite and schedule today.
Details
- Requires appointmentAvailable
- Onsite servicesAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
3.9
787 reviews
5 stars
529
4 stars
39
3 stars
25
2 stars
32
1 star
162
What are people saying?
AI-generated from recent customer reviews
Service Quality
Many customers praised the professionalism and skill of the technicians, noting that the work was completed efficiently and to a high standard.
Scheduling Issues
Several reviews highlighted problems with scheduling and communication, including missed appointments and lack of follow-up.
Customer Experience
Overall, customers reported a positive experience with friendly staff and easy appointment scheduling, although some expressed frustration with specific incidents.
Pricing Concerns
Some customers felt that the pricing was higher than competitors and mentioned issues with upselling additional services.
Mixed Reviews
While many customers had excellent experiences, a few reported significant issues with service quality and follow-up, indicating inconsistency in performance.
- TNToby Neanover2 days ago5.0Fantastic experience! Was done in about 30 minutes and did an excellent job. Came right to my house which is so convenient because I work from home.
- MPMelissa PerkinsNov 16, 20252.0Shop was so busy when I walked in that I wasn't even greeted. Never was told about what they would do to my car or what I can expect afterwards. Never was explained after what my bill entailed. Was told 45 minutes, after an hour of waiting, I finally had to be picked up for a doctor's appointment. Took about 3 hours for a chip repair.
- RPRex PriceNov 15, 20251.0I would NOT recommend Safelite for windshield replacement. I called last Saturday, and it took four days just to get an appointment scheduled. On the day of the appointment, I received an email with a 1–6 PM arrival window. At 3:30 PM, I called to confirm, since I had to drive 70 minutes to where my truck was located. They contacted the technician and assured me he would arrive by 6 PM. At 7:30 PM, the technician finally called to say he wasn’t going to make it. I explained that I had already driven over an hour to be there. He said he would talk to his boss and then called back saying he could come by 8 PM. When he arrived, he immediately said the windshield was in worse condition than expected. He spent about 30 minutes calling his boss because he didn’t know how to proceed and didn’t have the right tools with him. He then told me it would be Saturday or Monday of the next week before they could do the job. I canceled the appointment altogether—and two days later I STILL received a call asking if I needed them to come out. Very poor communication and overall bad service.
- ASAmber Low StaffordNov 8, 20255.0The process was smooth start to finish. Extremely professional ans friendly service. They communicated everything well, and made it so easy for us. Definitely recommend to anyone who needs glass repair or replacement done.
- ABamber bellNov 7, 20255.0William and Kevin came to my home and replaced my windshield. Showed me my cabin air filter was a bit dirty and were super knowledgeable about their job. I was extremely impressed with their politeness and professionalism. I highly recommend this Safelite location for your needs! This team rocks!
Frequently Asked Questions About Safelite AutoGlass
What auto glass repair and replacement services does Safelite AutoGlass in Chattanooga offer?
Safelite AutoGlass Chattanooga offers windshield repair, windshield replacement, chip and crack repair, power window repair, side and rear glass replacement, and windshield wiper replacement.
Where is Safelite AutoGlass located in Chattanooga?
Safelite AutoGlass is located at 4823 Bonny Oaks Dr, Chattanooga, TN 37416, USA.
What are the operating hours of Safelite AutoGlass in Chattanooga?
Safelite AutoGlass is open Monday through Saturday from 8:00 AM to 5:00 PM and is closed on Sundays.
Does Safelite AutoGlass in Chattanooga accept insurance and offer warranties on repairs?
Yes, Safelite AutoGlass accepts insurance and provides a national lifetime warranty on windshield repairs and replacements.
Which payment options are available at Safelite AutoGlass Chattanooga?
Accepted payment options include American Express, Cash, Check, Discover, MasterCard, and Visa.
Can I book an appointment for auto glass service at Safelite AutoGlass online?
Yes, appointments can be booked online through their reservation site at https://fixmyglass.safelite.com.
Does Safelite AutoGlass Chattanooga offer mobile service for auto glass repair?
Yes, they provide both in-shop and convenient mobile service options for auto glass repair and replacement.
What languages are spoken at Safelite AutoGlass in Chattanooga?
Staff at Safelite AutoGlass in Chattanooga speak English and Spanish.
Are there any gas stations near Safelite AutoGlass Chattanooga for convenience?
Yes, nearby gas stations include Valley Oil Co., Benton Oil Service Inc, Midnite Oil, and Exxon, which can be convenient for customers needing fuel before or after their service appointment.
What dining options are available near Safelite AutoGlass Chattanooga if I want to eat before or after my visit?
Ashton's Deli & Grill is a nearby restaurant and convenience store offering dining options close to Safelite AutoGlass.
Are there automotive repair or customization services near Safelite AutoGlass Chattanooga?
Yes, nearby automotive-related businesses include Benton Tank Shop for truck repair, The Spill Store for automotive services, LSx Studios LLC for auto customization, and Bavarian Auto for automotive repair and car dealership needs.