Safelite AutoGlass

3.9
787 reviews

About

Auto Glass ShopWindshield RepairAuto Repair ShopAuto Parts & AccessoriesAuto Body ShopTruck Repair ShopAuto Accessories StoreAuto Parts Store
Do you have glass damage? For windshield repair and replacement in the Chattanooga area, turn to Safelite AutoGlass . Those in central Chattanooga or other areas can access convenient auto glass repair and replacement from our in-shop or mobile service. Located at 4823 Bonny Oaks Dr, Safelite AutoGlass Chattanooga repairs chips and cracks fast. We'll even recalibrate your advanced safety systems if your vehicle needs it. Windshield repairs come with a national warranty and are completed in as little as 30 minutes. Insurance approved. Trust the safety and reliability of Safelite and schedule today.

Details

  • Requires appointmentAvailable
  • Onsite servicesAvailable
  • Wheelchair accessible entranceAvailable

Location

Safelite AutoGlass
4823 Bonny Oaks Dr, Chattanooga, TN
37416, United States

Hours

Reviews

3.9
787 reviews
5 stars
529
4 stars
39
3 stars
25
2 stars
32
1 star
162

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers praised the professionalism and skill of the technicians, noting that the work was completed efficiently and to a high standard.

Scheduling Issues

Several reviews highlighted problems with scheduling and communication, including missed appointments and lack of follow-up.

Customer Experience

Overall, customers reported a positive experience with friendly staff and easy appointment scheduling, although some expressed frustration with specific incidents.

Pricing Concerns

Some customers felt that the pricing was higher than competitors and mentioned issues with upselling additional services.

Mixed Reviews

While many customers had excellent experiences, a few reported significant issues with service quality and follow-up, indicating inconsistency in performance.
  • TN
    Toby Neanover
    2 days ago
    5.0
    Fantastic experience! Was done in about 30 minutes and did an excellent job. Came right to my house which is so convenient because I work from home.
  • MP
    Melissa Perkins
    Nov 16, 2025
    2.0
    Shop was so busy when I walked in that I wasn't even greeted. Never was told about what they would do to my car or what I can expect afterwards. Never was explained after what my bill entailed. Was told 45 minutes, after an hour of waiting, I finally had to be picked up for a doctor's appointment. Took about 3 hours for a chip repair.
  • RP
    Rex Price
    Nov 15, 2025
    1.0
    I would NOT recommend Safelite for windshield replacement. I called last Saturday, and it took four days just to get an appointment scheduled. On the day of the appointment, I received an email with a 1–6 PM arrival window. At 3:30 PM, I called to confirm, since I had to drive 70 minutes to where my truck was located. They contacted the technician and assured me he would arrive by 6 PM. At 7:30 PM, the technician finally called to say he wasn’t going to make it. I explained that I had already driven over an hour to be there. He said he would talk to his boss and then called back saying he could come by 8 PM. When he arrived, he immediately said the windshield was in worse condition than expected. He spent about 30 minutes calling his boss because he didn’t know how to proceed and didn’t have the right tools with him. He then told me it would be Saturday or Monday of the next week before they could do the job. I canceled the appointment altogether—and two days later I STILL received a call asking if I needed them to come out. Very poor communication and overall bad service.
  • AS
    Amber Low Stafford
    Nov 8, 2025
    5.0
    The process was smooth start to finish. Extremely professional ans friendly service. They communicated everything well, and made it so easy for us. Definitely recommend to anyone who needs glass repair or replacement done.
  • AB
    amber bell
    Nov 7, 2025
    5.0
    William and Kevin came to my home and replaced my windshield. Showed me my cabin air filter was a bit dirty and were super knowledgeable about their job. I was extremely impressed with their politeness and professionalism. I highly recommend this Safelite location for your needs! This team rocks!

Frequently Asked Questions About Safelite AutoGlass

What auto glass repair and replacement services does Safelite AutoGlass in Chattanooga offer?

Safelite AutoGlass Chattanooga offers windshield repair, windshield replacement, chip and crack repair, power window repair, side and rear glass replacement, and windshield wiper replacement.

Where is Safelite AutoGlass located in Chattanooga?

Safelite AutoGlass is located at 4823 Bonny Oaks Dr, Chattanooga, TN 37416, USA.