Business Details
About
Auto Body ShopAuto Repair ShopAuto Body RepairAuto Dent Removal Service
Joe Hudson’s Collision Center specializes in high-quality auto body and collision repair services, leveraging state-of-the-art technology and skilled technicians to ensure vehicles are restored to factory standards. Our locations offer a comprehensive range of services, including body paint, structural repairs, and a lifetime warranty on metalwork. Since 1989, Joe Hudson's Collision Center has been recognized for our commitment to excellence, providing manufacturer-approved parts for a wide variety of vehicles while ensuring long-term reliability and performance.
Details
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.5
222 reviews
5 stars
178
4 stars
13
3 stars
7
2 stars2
1 star
22
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the courteous and professional staff, highlighting their communication and willingness to keep clients informed throughout the repair process.
Quality of Work
The majority of reviews noted high satisfaction with the quality of repairs, with many stating their vehicles looked as good as new after service.
Timeliness
While several customers appreciated timely repairs, others expressed frustration with delays and lack of communication regarding the status of their vehicles.
Communication Issues
A significant number of reviews mentioned poor communication, particularly regarding updates on repair timelines and responses to inquiries.
Mixed Experiences
Some customers reported excellent experiences, while others had negative encounters, particularly related to service quality and staff professionalism.
- CWChris Weeks1 day ago5.0This is Progressives preferred shop here in Chattanooga. They were great! Execelent work and great communication through the process. I wouldn’t hesitate to use them again.
- STStacey Turner4 days ago5.0Thank you so much to Mr Hoss and to all of the people at the Chapman road location! Perfect experience! The repair to my truck window is absolutely great! The part was ordered and repaired while I waited!! Glass left over from the wreck was removed also!! I can not express how pleased I am with the great job they did at this location!! THANK YOU!!
- CHCathy HettlerNov 10, 20255.0If you have any damage to car, I recommend. They are honest upfront, friendly, knowledgeable, and keeps you informed through the process. Car looks brand new as if there was no damage to car. Thanks again for everything.
- TPTaylor PhillipsNov 7, 20255.0Staff was so friendly, kept me very updated, and got it done sooner than expected!
- MWMichael WeiserOct 28, 20255.0Wonderful staff, very knowledgeable and friendly. Repairs completed timely and had great communication throughout the process.
Frequently Asked Questions About Joe Hudson's Collision Center
I have a brand new vehicle that has been involved in an accident. Can it look new again?
Yes. We employ a state of the art, computerized paint mixing system which enables us to accurately match your vehicle’s finish.
How long will it take to repair my vehicle?
Auto body repair time is determined by the complexity of the damages. Joe Hudson’s Collision Center will make the repair in a timely manner without compromising quality standards for the sake of time.
How can I pay for repairs?
We accept insurance checks, money orders, Visa, and MasterCard.
How do I know when my car will be ready?
We will call you and inform you that we have completed our inspection of all repairs made and your vehicle is ready to be picked up.
Can Joe Hudson’s Collision Center restore a brand new vehicle involved in an accident to look like new?
Yes, Joe Hudson’s Collision Center uses a state-of-the-art computerized paint mixing system to accurately match your vehicle’s finish and restore it to like-new condition.
How long does the vehicle repair process take at Joe Hudson’s Collision Center?
Repair time varies based on damage complexity, but Joe Hudson’s Collision Center completes repairs promptly without compromising quality.
What payment methods are accepted at Joe Hudson’s Collision Center?
They accept insurance checks, money orders, Visa, MasterCard, American Express, and debit cards.
How will I know when my car repair is finished and ready for pickup?
The center will call you once the inspection and repairs are complete to notify you that your vehicle is ready for pickup.
What are the operating hours of Joe Hudson’s Collision Center in Chattanooga?
They are open Monday through Friday from 8:00 AM to 5:00 PM and closed on Saturdays and Sundays.
Does Joe Hudson’s Collision Center provide warranty on repairs?
Yes, they offer a lifetime warranty on metalwork and warranty on all structural and dent repairs.
What types of vehicles and brands does Joe Hudson’s Collision Center service?
They service a wide range of brands including Chrysler, Dodge, Jeep, Ram, Kia, Hyundai, Nissan, Infiniti, Ford, Honda, Acura, General Motors, Chevrolet, Buick, GMC, Cadillac, Tesla, Subaru, Audi, and Volkswagen.
Are there any nearby car rental agencies around Joe Hudson’s Collision Center?
Yes, nearby car rental agencies include Hertz and Enterprise Rent-A-Car, which can assist customers needing a rental vehicle during repairs.
What other automotive repair services are available near Joe Hudson’s Collision Center?
Nearby options include Import Auto Body, Detail Depot, Advanced Collision, Reddick Auto Body, and Classic Collision for additional automotive repair and detailing services.
Are there any used car dealers close to Joe Hudson’s Collision Center that customers might visit?
Yes, several used car dealers nearby include River City Auto, Mtn View @ 153, Prestige Cars Inc, Mercedes-Benz at Long of Chattanooga, and South East Automotive Remarketing.