Many customers praised the staff for being friendly, knowledgeable, and going above and beyond to assist with vehicle issues.
Efficiency
Several reviews highlighted the quick service and efficient handling of repairs, often exceeding customer expectations.
Trustworthiness
Customers appreciated the honesty and integrity of the staff, noting that they did not push unnecessary services or overcharge.
Mixed Experiences
While many reviews were positive, some customers reported issues with scheduling and communication, indicating inconsistency in service quality.
ST
Susan Townson
Dec 30, 2025
5.0
Great guys! Very Knowledgeable.
MZ
Marc Zimmerman
Dec 11, 2025
5.0
Efficient, helpful, and went the extra mile to get me back on the road.
LW
Lora White
Dec 9, 2025
5.0
Perseverance pays off! Had an issue with my vehicle and took to the good folks at Goodyear on Lee Highway. There's an old saying to the effect that you can have a problem with your car but it runs perfectly for the mechanic. It's so true!
I took it in several times. They listened to me, checked it out, and ran tests. Nothing.
I began documenting when I had the issue, collected a sample of the liquid, and took pictures. Goodyear was AWESOME! THEY FOUND THE PROBLEM AND FIXED IT!
Two weeks and no leak!
I'm so grateful they believed me, were patient with me, and persevered!
Thank you Elencis, Lamont, and Mike!!
PB
Philip Bannor
Dec 4, 2025
3.0
Great phone etiquette. Easy to make appointment. The rim of tyre wheels were damaged. Not mentioned to me.
VJ
Victoria Justesen
Nov 22, 2025
5.0
I always bring my van to this Goodyear even though it’s across town. They get me in and out and I never worry that they are suggesting things I don’t need or over charging me.
Frequently Asked Questions About Goodyear Auto Service
What types of automotive services does Goodyear Auto Service offer?
Goodyear Auto Service provides full-service tire and automotive repair, including oil changes and tire services.
What are the operating hours of Goodyear Auto Service?
The center is open Monday through Saturday from 7:00 AM to 6:00 PM and closed on Sundays. Holiday hours vary, with some days closed and others open from 8:00 AM to 5:00 PM.
Does Goodyear Auto Service offer in-store pickup options?
Yes, they offer in-store pickup services for your convenience.
What payment methods are accepted at Goodyear Auto Service?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Is Goodyear Auto Service wheelchair accessible?
Yes, the service center has wheelchair-accessible entrances and restrooms.
How can I make an appointment at Goodyear Auto Service?
You can make an appointment online through their reservation website at https://www.goodyearautoservice.com/en-US/make-appointment.
Where is Goodyear Auto Service located?
It is located at 6950 Lee Highway, Chattanooga, TN 37421-2467, USA.
Are there any nearby places to visit after your auto service appointment?
Yes, nearby you can visit Mary’s Bakery for fresh baked goods or enjoy a meal at Ms.P’s Jamaican Restaurant for Caribbean cuisine.
What other automotive-related businesses are near Goodyear Auto Service?
Nearby automotive-related businesses include Cell Express, which offers electronics and automotive repair, and U-Haul Neighborhood Dealer for truck rentals.
Are there beauty and wellness services near Goodyear Auto Service?
Yes, customers can visit Beauty Trendz for beauty supplies, Tammy’s Nails for nail and tanning services, or The Nail & Face Space for nail and hair removal services.