Many customers praised the staff for their friendliness, professionalism, and willingness to go above and beyond to assist.
Efficiency
Several reviews highlighted the quick service and efficient handling of repairs, often exceeding customer expectations.
Mixed Experiences
While many had positive experiences, some customers reported issues with communication and service quality, indicating inconsistency.
Trustworthiness
Customers appreciated the honest and fair pricing, with many noting that they felt their needs were prioritized without unnecessary upselling.
Management Feedback
Some reviews mentioned concerns about management and employee attitudes, suggesting areas for improvement in customer interactions.
VJ
Victoria Justesen
2 days ago
5.0
I always bring my van to this Goodyear even though it’s across town. They get me in and out and I never worry that they are suggesting things I don’t need or over charging me.
KH
Kimberly Hawkins
2 days ago
5.0
Todd Brock was an amazing help with getting my 18 year old daughters car back on the road and safe for her to drive.
TT
Tara Thomas
5 days ago
5.0
Todd is the greatest. Went above and beyond to make sure my car was safe and reliable.
SM
Stan Massey
Oct 28, 2025
2.0
Had appointment at 12:30for tire replacement, ran couple errands and got back at 2. Vehicle was still not moved. Finally pulled Vehicle in at 2:40. Very poor scheduling
CG
Camren Gober
Oct 18, 2025
5.0
Our Alternator died. Had the car towed to the Oreillys just down the street. They charged our battery and we drove to this shop to have the alternator replaced. We interacted with several sales people. One in particular was grumpy, but overall we got fantastic service with no bullshit!
Frequently Asked Questions About Goodyear Auto Service
What types of automotive services does Goodyear Auto Service offer?
Goodyear Auto Service provides full-service tire and automotive repair, including oil changes and tire services.
What are the operating hours of Goodyear Auto Service?
The center is open Monday through Saturday from 7:00 AM to 6:00 PM and closed on Sundays. Holiday hours vary, with some days closed and others open from 8:00 AM to 5:00 PM.
Does Goodyear Auto Service offer in-store pickup options?
Yes, they offer in-store pickup services for your convenience.
What payment methods are accepted at Goodyear Auto Service?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Is Goodyear Auto Service wheelchair accessible?
Yes, the service center has wheelchair-accessible entrances and restrooms.
How can I make an appointment at Goodyear Auto Service?
You can make an appointment online through their reservation website at https://www.goodyearautoservice.com/en-US/make-appointment.
Where is Goodyear Auto Service located?
It is located at 6950 Lee Highway, Chattanooga, TN 37421-2467, USA.
Are there any nearby places to visit after your auto service appointment?
Yes, nearby you can visit Mary’s Bakery for fresh baked goods or enjoy a meal at Ms.P’s Jamaican Restaurant for Caribbean cuisine.
What other automotive-related businesses are near Goodyear Auto Service?
Nearby automotive-related businesses include Cell Express, which offers electronics and automotive repair, and U-Haul Neighborhood Dealer for truck rentals.
Are there beauty and wellness services near Goodyear Auto Service?
Yes, customers can visit Beauty Trendz for beauty supplies, Tammy’s Nails for nail and tanning services, or The Nail & Face Space for nail and hair removal services.