This profile is uncertified and using publicly sourced data
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Business Details
About
Gas Station
Food City is a locally owned and community focused food retailer with stores located in Southeast Kentucky, Southwest Virginia, Northeast Tennessee and North Georgia. Based in Abingdon, Virginia we are committed to providing value in everything we do. For over 100 years it's what drives us, and what keeps our customers coming back. We offer conveniences such as pharmacy and fuel centers in our grocery stores in addition to curbside pickup and home delivery. Our unsurpassed level of quality, delivered at unbeatable prices, has been the promise we've delivered on for 100 years. It's all about holding ourselves to a higher standard and making sure our customers get the absolute most for their money.
Location
Hours
Reviews
Boost local visibility and reputation with reviews
Almost 50% of consumers read AI review summaries before forming a conclusion.
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.