Business Details
About
Auto Repair ShopTire ShopBrake Shop
Express Tire and Auto Service is a trusted, locally-owned automotive service provider located in the heart of Chattanooga, Tennessee. We specialize in offering high-quality tire sales, tire repairs, Lift Kit Installation and comprehensive auto maintenance services to keep your vehicle running smoothly. Our experienced team is committed to delivering fast, reliable, and affordable services, ensuring our customers experience minimal downtime on the road.
From routine oil changes and brake repairs to tire rotations and alignment services, we provide a wide range of solutions to meet your car's needs. At Express Tire and Auto Service, customer satisfaction is our top priority. With a focus on professional expertise, honesty, and convenience, we offer a quick turnaround time without compromising on quality, allowing you to get back on the road with confidence.
Location
Hours
Reviews
4.6
136 reviews
5 stars
112
4 stars
13
3 stars0
2 stars2
1 star
9
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, highlighting excellent customer service experiences.
Honesty and Integrity
Numerous reviews emphasized the honesty and reliability of the mechanics, with customers appreciating fair pricing and transparency in services.
Service Quality
While many customers reported positive experiences with timely and effective repairs, some expressed frustration over specific incidents of poor service or damage to their vehicles.
Pricing
Customers generally found the prices to be reasonable and competitive compared to other shops, with several noting good value for the services provided.
Staff Competence
Several reviews mentioned the knowledge and skill of the staff, although there were concerns about the training of some mechanics.
- HMHolly Crangle MaysNov 13, 20255.0Wonderful guys and fast service! They treated me like I was a human and I didn't even have an appointment!
- AGAlex GOct 27, 20251.0Worst service I’ve had. Not only were they overpricing everything they were selling, but on top of that they were trying to make me buy things I don’t need, and then on top of that 450 for labor. And the parts themselves were only $250 and they asked 1200 for the job. Ridiculous. On top of that they told me they had to use the emergency break to park the car, I’m used to an emergency break in the middle so I ask where it is in my car (since it’s new) and guess what they refuse to tell me and on top of that they wouldn’t even tell me and then next I ask is it okay if I keep it there and they said yeah, and then they said you have to have it out this time tomorrow, and I ask if it’s possible if I can keep it there till Wednesday cause the breaks are literally out and they tell me no this time tomorrow (it’s Monday only 2 days). So naturally since I’m not paying 1200 for an overpriced repair then I’m not gonna pay a tow to take it home. And they try to scare me from driving my own car and they start raising their voice and getting mad so I walk out because I’m not playing with little kids disguised as grown men, and drive home perfectly fine with my broken breaks, because I’m not letting my dream die at express tire and auto service 🤣
- BABrad AdamsSep 12, 20255.0Steve was super helpful today. They are always honest, and they understand promise and over deliver. I always leave satisfied, and appreciate their timely service.
- WMWillie MosleyJun 28, 20255.0Great customer service.
- RBRich BlainJul 13, 20225.0I took my promaster van here because there was a popping noise in the front end within a short time they showed me the ball joint was about to fall apart and said the rest of the front end looked good so I had them replace it and realign the front end for a great price they will be doing all of my work from now on. Before I came here I went to the Chrysler dealership in Chattanooga they told me with 337000 miles they would have to rebuild the whole front end it would cost 11000 dollars and I can’t beleive they didn’t show me the ball joint falling apart a real safety issue could have caused a wreck if it broke I will never go back the Chrysler dealership in Chattanooga
Frequently Asked Questions About Express Tire and Auto Service
What types of automotive services does Express Tire and Auto Service offer?
Express Tire and Auto Service offers tire sales and repairs, Lift Kit Installation, oil changes, brake repairs, tire rotations, alignments, and comprehensive auto maintenance services.
Where is Express Tire and Auto Service located?
It is located at 4911 TN-58, Chattanooga, TN 37416, United States.
What are the business hours for Express Tire and Auto Service?
The service center is open from Monday to Friday, 7:30 AM to 5:00 PM, and closed on Saturdays and Sundays.
How can I contact Express Tire and Auto Service for appointments or inquiries?
You can call them at +1 423-499-3576 or email expresstire@epbfi.com. They also have a contact page on their website.
What payment methods are accepted at Express Tire and Auto Service?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Does Express Tire and Auto Service have an online presence where customers can learn more?
Yes, customers can visit their website at http://www.expresstirechattanooga.net or their Facebook page at https://www.facebook.com/ExpressTireandAutoService/.
What nearby places can I visit before or after getting my vehicle serviced at Express Tire and Auto Service?
Nearby you can visit Zips Car Wash for a vehicle clean-up, or grab a meal at Long John Silver's, Asian Flavor, or KFC.
Are there any nearby fitness facilities close to Express Tire and Auto Service?
Yes, Tobe Taylor Fitness and Boxing For Health gyms are nearby, ideal if you want to fit in a workout before picking up your vehicle.
Is there a nearby rental service if I need a truck while my vehicle is being serviced at Express Tire and Auto Service?
Yes, there are two Penske Truck Rental locations nearby, which provide convenient truck rental options.
What types of businesses are located near Express Tire and Auto Service that might interest customers?
In addition to auto services, nearby businesses include motorcycle and boat dealers like Mountain Motorsports Chattanooga and Whites Cycle & Marine, retail stores like Elder's Ace Hardware, and several dining options such as Hardee's and Pizza Hut.