Express Tire and Auto Service

Reviews

• AG

  angie goodson

  Jan 26, 2026
  1.0
  I had my car towed to Express Tire & Auto Service, based on recommend to me from a customer of 20+ years, who spoke highly of the business and only had very pleasant honest comment of the service they’ve received over the year. I however, I wish I could leave a positive review, but I can’t because I did not receive the kind of service in which he spoke about. After having my car for 24hrs with no call from the business, to any of the three phones which they were given, I called them. The man that picked up the phone was dismissive towards me when I asked question regarding my car. He then told me he had no clue what was going on with it and he honestly didn’t think PJ did either other than my car was”spitting and sputtering”. When I ask if it could possible be that my battery dead due to the cold weather, which caused my car to lose completer power, he told me no, but they would let me something as soon as they figure it out. About 15-20mins letter, I do believe it was PJ that call me back, telling me it was my alternator and I was looking at about $1700-$1800 to get it fixed. My boy friend stop by on his way home to get the actual quote from them. then we called several other places in to get a quote. Each of the other place quoted me between $900-$950 with parts and labor. When Express tire quoted me $1000 in labor. My boy friend called today to let them know we would not be using them as we got a cheaper quote and would like my car pulled so the tow service could pick it up. When he spoke to them, they told him they had no clue what we were quote because the guy that was looking at my car was not there. Several minutes after he ended the call they called back, letting him now they pulled my car out of the garage and we didn’t owe them anything for looking at my car. The young guy stated he understood about going somewhere cheaper. What’s really upsetting about this is the second mechanic had my car for less than 35min when he called me and ask that I tell him exactly what happen when my car stopped work. I did and then he told me that there was absolutely nothing wrong with my alternator and my batter was good, it just needed to be fully charged so he was going to charge it. Then asked it if was okay that he drive my car around tomorrow for about 20-30min to see if it acted up. I told him yes, but my car was running low on gas and he would have to put some gas in it. He called me back a little over an hour later to me know my battery was fully charge and the only thing he could find wrong with my car was it needed gas and a battery charged. He told me after driving it around for 30-35mins with no issue, I could come pick my car up tomorrow and I only owe him $120, that includes the $20 in gas he put in my car.
• HM

  Holly Crangle Mays

  Nov 13, 2025
  5.0
  Wonderful guys and fast service! They treated me like I was a human and I didn't even have an appointment!
• AG

  Alex G

  Oct 27, 2025
  1.0
  Worst service I’ve had. Not only were they overpricing everything they were selling, but on top of that they were trying to make me buy things I don’t need, and then on top of that 450 for labor. And the parts themselves were only $250 and they asked 1200 for the job. Ridiculous. On top of that they told me they had to use the emergency break to park the car, I’m used to an emergency break in the middle so I ask where it is in my car (since it’s new) and guess what they refuse to tell me and on top of that they wouldn’t even tell me and then next I ask is it okay if I keep it there and they said yeah, and then they said you have to have it out this time tomorrow, and I ask if it’s possible if I can keep it there till Wednesday cause the breaks are literally out and they tell me no this time tomorrow (it’s Monday only 2 days). So naturally since I’m not paying 1200 for an overpriced repair then I’m not gonna pay a tow to take it home. And they try to scare me from driving my own car and they start raising their voice and getting mad so I walk out because I’m not playing with little kids disguised as grown men, and drive home perfectly fine with my broken breaks, because I’m not letting my dream die at express tire and auto service 🤣
• MJ

  Michael James

  Apr 10, 2023
  5.0
  I needed a tire repaired due to a screw in it. Express Tire and Auto Service fixed the tire in a timely manner, for a great price. I waited in the waiting area during the repair. I would recommend them.
• ER

  Erica Richardson

  Apr 13, 2018
  1.0
  The absolute worst service I have ever experienced.. I came in with a flat tire at 4:30 they sent me away with my flat tire..I will never return!

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