Business Details
About
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Chattanooga, TN? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Chapman Road location today.
Location
Hours
Reviews
4.1
733 reviews
5 stars
488
4 stars
75
3 stars
45
2 stars
26
1 star
99
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and professional, with several specific mentions of individual employees who provided exceptional service.
Vehicle Condition
Several reviews highlighted issues with the cleanliness and condition of the rental vehicles, including reports of dirty cars and mechanical problems.
Reservation Issues
There were multiple complaints about reservations not being honored, including instances where customers were informed last minute that no vehicles were available.
Mixed Experiences
While many customers had positive experiences, there were also significant complaints regarding poor communication and customer service, particularly in resolving issues.
- MEMarilyn ElderJan 1, 20261.0Don't try to over charge a old lady.
- JAJames AshburnDec 30, 20255.0Great experience
- SFSabrina FieldsDec 30, 20253.0Car was for people that deal with pets. On the other hand I’m not a pet person and the smell was terrible made me gag and almost puke 🤮 Even though they gave me 20% off but I had to ride with the windows down and the heat on.
- MJMICHAEL A JonesDec 11, 20255.0Great staff at the Chapman Riad location who are knowledgeable, friendly and professional. I got all the information I needed to make my wxoeryebjoyable and easy.
- EBEric BurnettDec 1, 20255.0My online reservation worked perfectly as usual. The employees were helpful. I use this office a couple of times a year.
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car on Chapman Road?
You can rent a wide range of vehicles including cars, vans, and luxury cars with flexible rental options to suit your needs.
What are the operating hours for Enterprise Rent-A-Car at 2148 Chapman Rd?
The location is open Monday to Friday from 7:30 AM to 6:00 PM, Saturdays from 9:00 AM to 12:00 PM, and Sundays from 1:00 PM to 4:00 PM.
How can I make a reservation for a rental car at Enterprise Rent-A-Car in Chattanooga?
You can reserve your rental car online through their reservation website or call them directly at +1 423-296-9902.
Does Enterprise Rent-A-Car accept credit card payments?
Yes, they accept American Express, Discover, Mastercard, Visa, as well as cash and checks.
Is Enterprise Rent-A-Car located near any car repair or collision centers?
Yes, nearby places include Joe Hudson's Collision Center, Classic Collision, and Import Auto Body, which can be helpful if your car needs repairs while you rent a vehicle.
Are there other car rental agencies near Enterprise Rent-A-Car on Chapman Road?
Yes, Hertz is also nearby, offering additional car rental options in the area.
Can I visit automotive dealerships near Enterprise Rent-A-Car for potential vehicle purchases?
Yes, nearby automotive dealers include Bowers Automotive Group, Kia of Chattanooga, and Mercedes-Benz at Long of Chattanooga, which you might visit before or after your rental experience.
Does Enterprise Rent-A-Car provide airport pick-up services?
Yes, Enterprise Rent-A-Car offers airport pick-up services to make your rental experience more convenient.
Are there any weekend rental specials available at Enterprise Rent-A-Car?
Yes, Enterprise offers great weekend rates; you can check their current deals online and book now to take advantage of these specials.
Is Enterprise Rent-A-Car woman-owned and do they offer military discounts?
Yes, the Chattanooga Enterprise Rent-A-Car is woman-owned and provides discounts for active military members.