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Enterprise employee helping Enterprise car rental customer roadside in the rain
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Enterprise Rent-A-Car

4.1
(641 reviews)
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Business Details

5912 Lee Highway, Chattanooga, TN
37421, United States
(423) 899-2633
https://www.enterprise.com/en/car-rental/locations/us/tn/chattanooga-lee-hwy-5630.html
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About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Chattanooga, TN? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Lee Highway location today.

Location

Enterprise Rent-A-Car
5912 Lee Highway, Chattanooga, TN
37421, United States

Hours

Reviews

4.1
641 reviews
5 stars
415
4 stars
77
3 stars
32
2 stars
20
1 star
97

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting their professionalism and attentiveness.

Vehicle Condition

Several reviews mentioned issues with vehicle cleanliness and condition, including receiving cars that were not properly cleaned or had mechanical problems.

Reservation Issues

Customers reported inconsistencies with reservations, including being told one thing by staff and another by customer service, leading to confusion and dissatisfaction.

Pricing Concerns

There were complaints about high prices and unexpected charges, including late fees and issues with deposits.

Overall Experience

While many customers had positive experiences, there were significant complaints about service quality and vehicle issues that affected overall satisfaction.
  • MD
    MRSV DOSSETT
    Feb 21, 2026
    5.0
    I love Enterprise, everything is up front no hidden fees! They usually get you in and out, the longest I’ve ever had to wait was 30 minutes and that was because they were busy that day but everyone was so professional and polite. They even accommodated me on a rental where I came back early and was charged the full price, but on my next rental I addressed it with the manager and he looked up everything and made it right for me and I appreciated the fact that he made sure I was ok before I left! I would rent from Enterprise with no hesitation and recommend them anytime! Keep doing what you’re doing! Especially the Lee Highway Branch in Chattanooga, Tn I can only hope that you can get the same service at all locations!
  • EM
    Erica McKitty
    Feb 20, 2026
    5.0
    Airport ran out of cars so I was in a rush to find an alternative to drive across states and bcak. The team here was super kind and quick at pick up and drop off. Will be a repeat customer
  • FC
    Foxxy Carlock
    Feb 15, 2026
    5.0
    My vehicle was in the shop and was going to be there for a min, and the rental cost was under the warranty, when we got there they were very helpful with letting us know what that ment and also that the only thing that we had to pay was 50 deposit for if they needed to clean the car. They were very polite and also made sure we were comfortable with the vehicle we chose to drive until ours was fixed.
  • SH
    Stephen Himka
    Feb 3, 2026
    5.0
    This location is very well run. I came in this morning to pick up a car, the girl who assisted me was very friendly, helpful, and attentive. This is a great location.
  • WR
    W Rock
    Jan 5, 2026
    1.0
    Left a negative review. Enterprise said contact them. So I did. 15 min on hold wait. Then person contacted said they have no idea why I'd be contacting them, and there was nothing they could do. So I wasted another half hour for nothing. Figured what's a few more mins leaving another review. Yes I gave them all the info you requested from last review when I called. Thanks for wasting more time.
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Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent from Enterprise Rent-A-Car in Chattanooga?

Enterprise offers a wide range of vehicles including cars, vans, and luxury cars for rental at their Lee Highway location.

Where is Enterprise Rent-A-Car located in Chattanooga?

It is located at 5912 Lee Highway, Chattanooga, TN 37421.

Brand Certified Facts from Enterprise Rent-A-Car

This information is certified by Enterprise Rent-A-Car and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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