Need a rental car in Chattanooga, TN? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Lee Highway location today.
Many customers praised the friendly and helpful staff, highlighting their professionalism and attentiveness.
Vehicle Condition
Several reviews mentioned issues with vehicle cleanliness and condition, including receiving cars that were not properly cleaned or had mechanical problems.
Reservation Issues
Customers reported inconsistencies with reservations, including being told one thing by staff and another by customer service, leading to confusion and dissatisfaction.
Pricing Concerns
There were complaints about high prices and unexpected charges, including late fees and issues with deposits.
Overall Experience
While many customers had positive experiences, there were significant complaints about service quality and vehicle issues that affected overall satisfaction.
MD
MRSV DOSSETT
Feb 21, 2026
5.0
I love Enterprise, everything is up front no hidden fees! They usually get you in and out, the longest I’ve ever had to wait was 30 minutes and that was because they were busy that day but everyone was so professional and polite. They even accommodated me on a rental where I came back early and was charged the full price, but on my next rental I addressed it with the manager and he looked up everything and made it right for me and I appreciated the fact that he made sure I was ok before I left! I would rent from Enterprise with no hesitation and recommend them anytime! Keep doing what you’re doing! Especially the Lee Highway Branch in Chattanooga, Tn I can only hope that you can get the same service at all locations!
EM
Erica McKitty
Feb 20, 2026
5.0
Airport ran out of cars so I was in a rush to find an alternative to drive across states and bcak. The team here was super kind and quick at pick up and drop off. Will be a repeat customer
FC
Foxxy Carlock
Feb 15, 2026
5.0
My vehicle was in the shop and was going to be there for a min, and the rental cost was under the warranty, when we got there they were very helpful with letting us know what that ment and also that the only thing that we had to pay was 50 deposit for if they needed to clean the car. They were very polite and also made sure we were comfortable with the vehicle we chose to drive until ours was fixed.
SH
Stephen Himka
Feb 3, 2026
5.0
This location is very well run. I came in this morning to pick up a car, the girl who assisted me was very friendly, helpful, and attentive. This is a great location.
WR
W Rock
Jan 5, 2026
1.0
Left a negative review. Enterprise said contact them. So I did. 15 min on hold wait. Then person contacted said they have no idea why I'd be contacting them, and there was nothing they could do. So I wasted another half hour for nothing. Figured what's a few more mins leaving another review. Yes I gave them all the info you requested from last review when I called. Thanks for wasting more time.
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent from Enterprise Rent-A-Car in Chattanooga?
Enterprise offers a wide range of vehicles including cars, vans, and luxury cars for rental at their Lee Highway location.
Where is Enterprise Rent-A-Car located in Chattanooga?
It is located at 5912 Lee Highway, Chattanooga, TN 37421.
What are the operating hours for Enterprise Rent-A-Car on weekdays?
Enterprise is open Monday through Friday from 7:30 AM to 5:30 PM.
Is Enterprise Rent-A-Car open on weekends?
Yes, Enterprise is open on Saturdays from 9:00 AM to 12:00 PM but is closed on Sundays.
How can I reserve a rental car at Enterprise Rent-A-Car in Chattanooga?
You can reserve a rental car online via their reservation website or contact them by phone at +1 423-899-2633.
Does Enterprise Rent-A-Car accept credit cards and other payment methods?
Yes, they accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Are there any discounts available for military personnel at this location?
Yes, Enterprise Rent-A-Car offers discounts for active military members.
Is Enterprise Rent-A-Car in Chattanooga women-owned?
Yes, this Enterprise location is women-owned.
What nearby places can help me if I need automotive assistance near Enterprise Rent-A-Car?
Nearby you can find Towing & Tires Cortes, Fastech Auto Service, and Cortes Repair and Recovery for tire repair, towing, and emergency roadside services.
Are there grocery stores near Enterprise Rent-A-Car where I can shop during my visit?
Yes, LA Guatemalteca Xpress LLC, Super Carniceria LOA #6, Carniceria Loa, and Lee Hwy Nutrition are nearby grocery stores you can visit while in the area.
What nearby attractions or services might be convenient to visit before or after renting a car at Enterprise on Lee Highway?
You might consider visiting the Chattanooga Hamilton County Rescue Service nearby for safety needs, or enjoy a car wash at Scenic City Car Wash before returning your rental.
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