Business Details
About
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Chattanooga, TN? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Downtown Chattanooga location today.
Location
Hours
Reviews
4.2
569 reviews
5 stars
390
4 stars
64
3 stars
27
2 stars
17
1 star
71
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and professional, with several mentioning specific employees who provided excellent service.
Vehicle Availability
Numerous reviews highlighted issues with vehicle availability, including instances where customers arrived to find no cars ready despite having reservations.
Rental Experience
While many customers reported smooth and efficient rental processes, some expressed frustration over delays and issues with vehicle condition.
Mixed Feedback
Overall, experiences varied significantly, with some customers having excellent interactions while others reported serious concerns, particularly regarding vehicle safety and customer service responsiveness.
- RRRobert Roth2 days ago5.0Outstanding customer service. The even drove me back home after I returned the rental.
- KCKelly CarrollDec 31, 20255.0Awesome
- JOJustin O'BrienDec 18, 20255.0This team at Enterprise is absolutely amazing! While I was waiting to be taken care of, I witnessed several rude and impatient customers. Each was handled with grace and patience and a professionalism that I don’t believe I could muster. Kudos to the team, as they have always been extremely helpful and friendly!
- RLRic LyonsDec 12, 20254.0If we had dealt with the Chattanooga branch only it would have been 5 stars. Jasper was closer but they didn’t want to work with us and weren’t very nice about it. Chattanooga was great and would not hesitate to use them again. Jasper is closer and more convenient but I won’t go back there.
- AEAndrew Gerald EdwardsDec 5, 20251.0Worst customer service and beaten-up vehicles.
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in Chattanooga?
Enterprise Rent-A-Car in Chattanooga offers a wide range of vehicles including cars, vans, and luxury cars, with flexible rental options to suit your needs.
Where is the Enterprise Rent-A-Car location in downtown Chattanooga?
The Enterprise Rent-A-Car downtown Chattanooga location is at 305 W 20th Street, Chattanooga, TN 37408.
What are the operating hours for Enterprise Rent-A-Car in Chattanooga?
The location is open Monday through Friday from 7:30 AM to 5:30 PM, Saturdays from 9:00 AM to 12:00 PM, and is closed on Sundays.
Does Enterprise Rent-A-Car in Chattanooga offer airport pickup service?
Yes, Enterprise Rent-A-Car provides airport pickup service for customers in the Chattanooga area.
What payment options does Enterprise Rent-A-Car accept in Chattanooga?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa as payment methods.
Are there any discounts available at Enterprise Rent-A-Car for active military members?
Yes, Enterprise Rent-A-Car offers discounts for active military members.
How can I make a reservation for a rental car at Enterprise in downtown Chattanooga?
You can reserve a rental car online at the Enterprise website or via their reservation URL: http://enterprise.com/reserve.
What nearby dining options are available around Enterprise Rent-A-Car in Chattanooga?
Nearby dining options include The Flaming Rooster, a chicken restaurant and sandwich shop, Fonda Dosmil offering Latin American cuisine, and New China Restaurant for Chinese food lovers.
Are there nearby coffee shops where I can relax before or after renting a car at Enterprise?
Yes, you can visit Mad Priest Coffee Roasters or XOZIO Coffee & Provisions, both nearby coffee shops and cafes perfect for a relaxing break.
Can I combine my visit to Enterprise Rent-A-Car with some fitness or wellness activities in the area?
Absolutely, Peak Fitness and Physical Therapy as well as Vive for Women gym and fitness facilities are nearby, offering sports and physical therapy services to complement your visit.