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Enterprise employee helping Enterprise car rental customer roadside in the rain
Brand Certified

Enterprise Rent-A-Car

3.9
(446 reviews)

Business Details

1001 Airport Rd, Chattanooga, TN
37421, United States
(833) 886-0852

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Renting a car at Chattanooga Metropolitan Airport? Enterprise Rent-A-Car is Here For It. Whether it's a vacation, a business trip or an unexpected change in plans, we have the right rental car for you. Choose from our wide selection of vehicles, including compact cars, passenger vans, family SUVs & more. Enjoy easy, stress-free rentals and friendly service from a team that’s always ready to go the extra mile. Reserve your rental car at Chattanooga Metropolitan Airport today.

Location

Enterprise Rent-A-Car
1001 Airport Rd, Chattanooga, TN
37421, United States

Hours

Reviews

3.9
446 reviews
5 stars
272
4 stars
38
3 stars
35
2 stars
20
1 star
81

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some staff members are praised for being friendly and helpful, others are criticized for being rude and unprofessional.

Reservation Issues

Multiple customers reported issues with reservations, including not having the reserved vehicle available and conflicting information about rental policies.

Vehicle Condition

Several reviews mentioned problems with the cleanliness and condition of the vehicles, including issues like unpleasant odors and vehicles not being ready upon arrival.

Efficiency

Customers experienced long wait times for vehicle pickup, often due to cars needing cleaning or being unavailable, leading to frustration.
  • DB
    Daniel Bradley
    4 days ago
    1.0
    I've never been to an Enterprise thats had customer service as poor as this place. I will never return.
  • MK
    Michelle King
    Feb 14, 2026
    1.0
    Shady business practice of 3rd party answer8ng that don't know policy. Not for professional. Wasted my time and costed me rides back and forth for false information provided by 3rd party answering service
  • JM
    Justin Mullen
    Jan 20, 2026
    5.0
    Friendly folks
  • DS
    Denise Michele Simsek
    Dec 22, 2025
    5.0
    The staff helped us right away and answered all of our questions. Thanks Chris!
  • PP
    Paul Paschall
    Oct 18, 2025
    5.0
    Great experience. We made a reservation 2 weeks ahead of time for fall break. Our Jeep Wagoneer was ready to go. They were courteous and quick at the desk picking it up, and it was an easy drop off one week later in the parking lot. I was skeptical after reading some of the reviews but our experience was excellent.

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in Chattanooga Metropolitan Airport?

You can choose from a wide selection of vehicles including compact cars, passenger vans, family SUVs, and luxury cars at Enterprise Rent-A-Car Chattanooga Metropolitan Airport.

What are the operating hours for Enterprise Rent-A-Car at Chattanooga Metropolitan Airport?

Enterprise Rent-A-Car is open every day from 8:00 AM to 11:30 PM.

Brand Certified Facts from Enterprise Rent-A-Car

This information is certified by Enterprise Rent-A-Car and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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