Enterprise Rent-A-Car

3.9
442 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Renting a car at Chattanooga Metropolitan Airport? Enterprise Rent-A-Car is Here For It. Whether it's a vacation, a business trip or an unexpected change in plans, we have the right rental car for you. Choose from our wide selection of vehicles, including compact cars, passenger vans, family SUVs & more. Enjoy easy, stress-free rentals and friendly service from a team that’s always ready to go the extra mile. Reserve your rental car at Chattanooga Metropolitan Airport today.

Location

Enterprise Rent-A-Car
1001 Airport Rd, Chattanooga, TN
37421, United States

Hours

Reviews

3.9
442 reviews
5 stars
271
4 stars
37
3 stars
35
2 stars
20
1 star
79

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff performance is mixed; while some customers praised the friendly and helpful service, others reported unprofessional behavior and poor communication.

Reservation Issues

Several customers experienced problems with vehicle availability, including not receiving the reserved car and being told conflicting information about rental policies.

Vehicle Condition

There are complaints about the cleanliness and maintenance of vehicles, with some customers receiving cars that were dirty or had mechanical issues.

Efficiency

Customers noted long wait times for both pickup and drop-off, with some expressing frustration over delays in receiving their rentals.
  • DS
    Denise Michele Simsek
    Dec 22, 2025
    5.0
    The staff helped us right away and answered all of our questions. Thanks Chris!
  • PP
    Paul Paschall
    Oct 18, 2025
    5.0
    Great experience. We made a reservation 2 weeks ahead of time for fall break. Our Jeep Wagoneer was ready to go. They were courteous and quick at the desk picking it up, and it was an easy drop off one week later in the parking lot. I was skeptical after reading some of the reviews but our experience was excellent.
  • EB
    Evan Bambrick
    Oct 3, 2025
    1.0
    Alex, one of the managers, handled my booking very poorly and in an unprofessional manner. Would not recommend
  • EB
    Evan Bambrick
    Oct 3, 2025
    5.0
    Ana at returns was an absolute Allstar. Went out of her way to make my day brighter. You guys need more employees like her!!! THANKS ANA! You rock
  • TG
    Troy Glathar
    Sep 21, 2025
    1.0
    They force you to have a credit card unless you have a plane ticket. Absolutely unprofessional and ridiculous. Now I have to stay up all night guarding my personal belongings and risk my life driving home sleep deprived thanks to them once I can rent from a different location that will actually take my money.

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in Chattanooga Metropolitan Airport?

You can choose from a wide selection of vehicles including compact cars, passenger vans, family SUVs, and luxury cars at Enterprise Rent-A-Car Chattanooga Metropolitan Airport.

What are the operating hours for Enterprise Rent-A-Car at Chattanooga Metropolitan Airport?

Enterprise Rent-A-Car is open every day from 8:00 AM to 11:30 PM.