Renting a car at Chattanooga Metropolitan Airport? Enterprise Rent-A-Car is Here For It. Whether it's a vacation, a business trip or an unexpected change in plans, we have the right rental car for you. Choose from our wide selection of vehicles, including compact cars, passenger vans, family SUVs & more. Enjoy easy, stress-free rentals and friendly service from a team that’s always ready to go the extra mile. Reserve your rental car at Chattanooga Metropolitan Airport today.
Feedback on customer service is mixed; while some staff members are praised for being friendly and helpful, others are criticized for rudeness and unprofessional behavior.
Reservation Issues
Multiple customers reported problems with reservations, including not having the reserved vehicle available and unclear policies regarding payment methods.
Vehicle Condition
Several reviews mentioned issues with vehicle cleanliness and maintenance, including receiving cars that were dirty or had mechanical problems.
Efficiency
Customers appreciated the quick pick-up and drop-off processes, but some experienced long wait times, particularly when vehicles were not ready.
Staff Training
There are calls for better training for staff to ensure consistent service and adherence to company policies, as some employees displayed a lack of knowledge or empathy.
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Paul Paschall
Oct 18, 2025
5.0
Great experience. We made a reservation 2 weeks ahead of time for fall break. Our Jeep Wagoneer was ready to go. They were courteous and quick at the desk picking it up, and it was an easy drop off one week later in the parking lot. I was skeptical after reading some of the reviews but our experience was excellent.
EB
Evan Bambrick
Oct 3, 2025
1.0
Alex, one of the managers, handled my booking very poorly and in an unprofessional manner. Would not recommend
EB
Evan Bambrick
Oct 3, 2025
5.0
Ana at returns was an absolute Allstar. Went out of her way to make my day brighter. You guys need more employees like her!!! THANKS ANA! You rock
TG
Troy Glathar
Sep 21, 2025
1.0
They force you to have a credit card unless you have a plane ticket. Absolutely unprofessional and ridiculous. Now I have to stay up all night guarding my personal belongings and risk my life driving home sleep deprived thanks to them once I can rent from a different location that will actually take my money.
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in Chattanooga Metropolitan Airport?
You can choose from a wide selection of vehicles including compact cars, passenger vans, family SUVs, and luxury cars at Enterprise Rent-A-Car Chattanooga Metropolitan Airport.
What are the operating hours for Enterprise Rent-A-Car at Chattanooga Metropolitan Airport?
Enterprise Rent-A-Car is open every day from 8:00 AM to 11:30 PM.
Where is Enterprise Rent-A-Car located in Chattanooga?
Enterprise Rent-A-Car is located at 1001 Airport Rd, Chattanooga, TN 37421, inside Chattanooga Metropolitan Airport.
Does Enterprise Rent-A-Car in Chattanooga accept credit cards and cash?
Yes, they accept American Express, Visa, Mastercard, Discover, cash, and checks as payment options.
Can I make a reservation online for a rental car at Enterprise Rent-A-Car Chattanooga Metropolitan Airport?
Yes, you can reserve your rental car online at https://www.enterprise.com/en/car-rental-locations/us/tn/chattanooga-metropolitan-airport-56e3.html.
Does Enterprise Rent-A-Car offer any discounts for military personnel?
Yes, Enterprise Rent-A-Car provides discounts for active military members.
What other car rental agencies are located near Enterprise Rent-A-Car at Chattanooga Metropolitan Airport?
Nearby car rental agencies include Thrifty, Avis, Alamo Rent A Car, Budget Rent A Car, Dollar Car Rental, National Car Rental, and Hertz, which gives you multiple options when picking up your vehicle.
How can the nearby Chattanooga Metropolitan Airport help me access Enterprise Rent-A-Car?
Being located inside Chattanooga Metropolitan Airport allows convenient access for travelers to rent cars directly upon arrival at the airport, making your travel experience smoother.
Are there services near Enterprise Rent-A-Car for fueling or charging electric vehicles?
Yes, there is a Tesla Supercharger nearby that can be used to charge electric vehicles during your rental period.
What nearby attractions could I visit before or after picking up a rental car at Enterprise Rent-A-Car?
You might visit the Tailwinds bar for a drink or Fellowship at The Loop for a community gathering after your car rental at Chattanooga Metropolitan Airport.