Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Brainerd Rd in Chattanooga, TN is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Chattanooga, TN or call us at (423) 622-1687.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.2
552 reviews
5 stars
344
4 stars
88
3 stars
58
2 stars
17
1 star
45
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed feedback on customer service; some staff were praised for being helpful and friendly, while others were criticized for rudeness and lack of knowledge.
Staff Knowledge
Several reviews indicated that some employees lacked mechanical knowledge and were unable to assist customers effectively.
Management Issues
Concerns were raised about poor management and unprofessional behavior from some staff members, impacting the overall customer experience.
Product Availability
The store generally has a good selection of parts in stock, but there were instances of incorrect orders and unavailability of specific items.
- JJJimDec 24, 20251.0Not one person greeted me, I walked the entire store, used the bathroom and passed by several employees and nobody said a word. As I stood at the front to checkout, 2 female managers seemed to be more interested in looking at the computer screen then acknowledging customers. After a 5 minute wait to pay for my items, literally standing in front of them, a girl in a red shirt who was the only one answering phones and ringing out customers helped me checkout. The 2 managers never even acknowledged anything that was going on in the store. Very poor mgmt.
- EBElizabeth BaileyDec 9, 20255.0The staff, can’t thank them enough.
- WSWoodie SardinNov 24, 20255.0George Helped me out with my battery situation give that man a raise
- TPT PalmerNov 19, 20255.0The right parts and helpful people.
- AWAnthony WatkinsNov 8, 20255.0Shout out Susan and Amaurry!
Frequently Asked Questions About AutoZone Auto Parts
What are the operating hours for AutoZone Auto Parts on weekdays?
AutoZone Auto Parts in Chattanooga, TN is open from 7:00 AM to 9:00 PM Monday through Friday.
Does AutoZone Auto Parts offer in-store pickup and same-day delivery services?
Yes, AutoZone Auto Parts provides in-store pickup, curbside pickup, and same-day delivery options for customers.
Where is AutoZone Auto Parts located in Chattanooga?
AutoZone Auto Parts is located at 3536 Brainerd Rd, Chattanooga, TN, 37411, USA.
What types of products can I find at AutoZone Auto Parts in Chattanooga?
You can find auto parts including brake pads, car batteries, car accessories, aftermarket automobile parts, and brands like Duralast, Edelbrock, Bosch, and more.
How can I contact AutoZone Auto Parts for customer service?
You can call AutoZone Auto Parts at (423) 622-1687 or email customer.service@autozone.com for assistance.
Is AutoZone Auto Parts open on Sundays?
Yes, the store is open on Sundays from 8:00 AM to 8:00 PM.
Are there any nearby restaurants close to AutoZone Auto Parts where I can grab a meal?
Yes, you can visit nearby restaurants such as Taqueria Veracruz, Tru's Wings N Things, El Trio Mexican Restaurant, OG Seafood LLC, and Shakes Wow for a variety of dining options after your visit.
What nearby convenience stores are available near AutoZone Auto Parts for quick shopping?
Nearby convenience stores include Rite Aid and Kankus Express, which offer retail and gas station services and can be convenient for additional shopping needs.
Are there any nearby financial services near AutoZone Auto Parts in Chattanooga?
Yes, you can find nearby financial services such as First Tennessee Bank, Truist, Advance Financial, and Western Union for banking, loans, and money transfer services.
What is the history and reputation of AutoZone Auto Parts at this location?
Established in 1979, this AutoZone Auto Parts location is part of a leading national retailer offering new and remanufactured auto parts along with maintenance items and car accessories, known for its PEAK CleanGuard and Hub labels.