AutoZone Auto Parts

4.4
425 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Hwy 58 in Chattanooga, TN is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Chattanooga, TN or call us at (423) 855-7415.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
4818 Hwy 58, Chattanooga, TN
37416, United States

Hours

Reviews

4.4
425 reviews
5 stars
288
4 stars
77
3 stars
25
2 stars
11
1 star
24

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff, particularly Melvin and Corey, received high praise for their exceptional customer service, going above and beyond to assist customers with various car issues.

Knowledgeable Staff

Many reviews highlighted the staff's expertise and ability to provide accurate advice and solutions for car problems, enhancing customer trust.

Quick Service

Customers frequently noted the fast service, especially for battery testing and replacements, often completed in under 30 minutes.

Mixed Experiences

While most feedback was positive, there were a few mentions of rude behavior from some staff members, indicating inconsistency in customer interactions.

Helpful Assistance

Several customers appreciated the staff's willingness to help with installations and troubleshooting, often providing assistance beyond typical service expectations.
  • SN
    Sara Neumann
    Dec 5, 2025
    5.0
    The customer service here is absolutely exceptional! As soon as I walked in the door, Melvin asked if he could help me find anything. He didn’t just tell me where my items were, but walked me to them and helped me choose which option was best for me. Furthermore, he took it upon himself to come outside with me, install my windshield wipers, AND RainX my windshield! He did all this with the friendliest attitude! It was such an incredible experience that I will now always go back to this store for any of my car needs! Thank you, Melvin! (Mal was also wonderful ringing up my items.)
  • AP
    Amanda Peebles
    Nov 17, 2025
    5.0
    I had a failing car battery and within stopping in and leaving it took them less than 30 min to test and replace my battery. Beyond happy with the service.
  • AR
    Angel Renta
    Nov 11, 2025
    5.0
    Been here a few times with a battery issue. Staff is always super helpful.
  • LA
    Lynn Allison
    Oct 23, 2025
    1.0
    Disrespectful and uncaring. Let none employees ring up. Untrustworthy
  • RH
    Rick Hlubek
    Sep 13, 2025
    5.0
    If you need to test or replace your car's battery, this is the place. There was no charge for installation or disposal. They even added anti-corrosive to the terminals. Very professional and excellent customer service!

Frequently Asked Questions About AutoZone Auto Parts

What are the operating hours of AutoZone Auto Parts on weekdays?

AutoZone Auto Parts in Chattanooga is open Monday through Saturday from 7:30 AM to 9:00 PM.

Does AutoZone Auto Parts offer in-store pickup and delivery services?

Yes, AutoZone offers both in-store pickup and same-day delivery services for your convenience.