Toyota of Bristol

Reviews

• TM

  Tyler MM

  2 days ago
  1.0
  I told the guy at the parts department two times I needed four washers to do a transmission and differential service on my car and even after that he came back with only three washers for my drain and fill plugs. Idk how you can work in parts an not know there's a drain and fill plug on the transmission and differential. Now I'm stuck going back for a single $3 washer because the parts guy can't do his job. Not sure why he can't just give me what I asked for the first time. Was thinking maybe he knows something I don't and there was no fill plug on the tranny and maybe went through dipstick tube, but there certainly is a fill plug and parts guy should know that. Can't help be feel like he did it on purpose. Thank you for wasting my time and money Ron. Probably my fault for trusting without verifying. Will never get a shiny red cent from me again. This behavior is probably okay for the business because diy maintenance only hurts their bottom dollar
• TH

  Terry Harvey

  Apr 2, 2026
  3.0
  Service department is kinda slow but seems knowledgeable
• SS

  Sharon

  Apr 1, 2026
  5.0
  I worked with Jake who was super nice, helpful and thorough in assisting me in locating the car I wanted! Highly recommend!
• MA

  Madison Austin

  Mar 23, 2026
  5.0
  Jake helped me find a good car and he’s helped even after purchasing it!
• TH

  Tabitha Hall

  Mar 10, 2026
  5.0
  Just purchased my 3rd car from Toyota of Bristol- and have had a wonderful experience each time. They even have a small playroom which is SO nice to keep my littles busy. 10/10 recommend Jake Gibson in sales, very responsive, pro-active, and made our whole experience seamless. We also had a great experience with Jarett Perry in finance. Thanks Toyota of Bristol!