Valvoline Instant Oil Change

4.8
172 reviews

About

Oil Change Service StationAuto Repair ShopCar Battery StoreAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Bristol.

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Valvoline Instant Oil Change
1431 Volunteer Pkwy, Bristol, TN
37620, United States

Hours

Reviews

4.8
172 reviews
5 stars
159
4 stars
4
3 stars
2
2 stars
0
1 star
7

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being friendly, professional, and attentive, often highlighting individual employees for their exceptional service.

Efficiency

Many reviews noted the quick service and minimal wait times, with several customers appreciating the convenience of staying in their vehicles during service.

Quality of Work

While most feedback was positive regarding the quality of service, a few customers expressed concerns about missed issues during vehicle inspections.

Pricing

Some customers found the prices to be higher than expected, though many felt the service provided was worth the cost.

Cleanliness

The facility was frequently described as clean and well-maintained, contributing to a positive customer experience.
  • AD
    Anne Davis
    Nov 15, 2025
    5.0
    The service at Bristol Valvoline was great. The folks working on the service were professional and explained the issues well. Very pleased with the experience.
  • JL
    Jose Larios
    Nov 1, 2025
    5.0
    Eric and his team were incredibly professional, efficient, and clear about everything that was being done. I have never experienced service like that. Highly recommend that team to anyone. I will only do my next maintenance at this location.
  • ES
    Elice Slavin
    Oct 31, 2025
    5.0
    Survey Comment: I love the Bristol Valvoline center! They are always so friendly, helpful, and professional! I also like how everything that has been done on my vehicle is already in their computer system so I don’t have to try to remember when services were preformed last.
  • WS
    William Solinsky
    Oct 30, 2025
    3.0
    Usually I have a great experience with this company. Today was not bad, but not as good as other visits. No extra services were explained or offered, my request to skip the light inspection was denied and told it was mandatory. Even though none of my lights can be serviced by your employee’s. My front bumper has to come off for the headlights and my rear are LED’s. There was only two employees on the floor I was told the manager was not on the floor. There was an issue with my oil filter gasket sealing, and rather than replacing it they took it off and on about 3 times in hopes to stop the leak. I usually visit the location on sunset drive in Johnson city. It is much friendlier and everyone seems to be more attentive.
  • CM
    Chrystal Murray
    Oct 25, 2025
    1.0
    I had the oil changed here less than a week ago. Am at Firestone for a transmission fluid check before a big drive tomorrow. Turns out I have a massive crack in the engine coolant reservoir and oil leak in engine oil cooler. Firestone said there's no way this started recently. There's oil all over the engine. Shame on you for missing this. No wonder the oil change was so fast. Don't give this place business.

Frequently Asked Questions About Valvoline Instant Oil Change

What types of vehicle maintenance services does Valvoline Instant Oil Change in Bristol offer?

Valvoline Instant Oil Change provides 15-minute, stay-in-your-car oil changes and a wide range of preventive vehicle maintenance solutions for all vehicle types.

What are the operating hours of Valvoline Instant Oil Change located at 1431 Volunteer Pkwy, Bristol?

The shop is open Monday through Friday from 8:00 AM to 6:00 PM, Saturday from 8:00 AM to 5:00 PM, and Sunday from 10:00 AM to 3:00 PM.