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Toyota of Bristol

4.4
(1376 reviews)

Business Details

3045 West State Street, Bristol, TN
37620, United States
(423) 764-3155
https://www.toyotaofbristol.com/

About

Toyota DealerCar DealerUsed Car DealerAuto Parts & AccessoriesAuto Parts StoreCar Leasing Service

Details

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Location

Toyota of Bristol
3045 West State Street, Bristol, TN
37620, United States

Hours

Reviews

4.4
1,376 reviews
5 stars
1,078
4 stars
81
3 stars
38
2 stars
26
1 star
153

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly mentioning salespeople like Zac Perkins, Ron Walsh, and Julia for their professionalism and support during the buying process.

Sales Experience

Overall, customers reported positive experiences with the sales process, highlighting transparency, lack of pressure, and effective communication as key strengths.

Service Department Issues

Several reviews indicated dissatisfaction with the service department, citing poor communication, delays, and issues with vehicle repairs and maintenance.

Mixed Reviews on Vehicle Quality

Some customers expressed concerns about the quality of used vehicles purchased, mentioning issues that arose shortly after purchase, leading to a lack of trust in the dealership's quality control.
  • DH
    David Held
    3 days ago
    5.0
    We had a great experience at Toyota of Bristol with the help of Joe Chewning. Joe was very knowledgeable and was easy to do business with. Everyone at the dealership was super nice and professional. Definitely recommend anyone looking for an easy laidback experience.
  • SC
    Shelly Clark
    Feb 23, 2026
    5.0
    Mr. Ron Walsh was quite helpful in looking for the car I wanted, I didn’t end up purchasing through them but he was fantastic to talk to over the phone and did his best to find what I was looking for. I will definitely be purchasing my next Toyota through him!
  • AJ
    Abigale Johnson
    Feb 23, 2026
    5.0
    This is my go to one shop place for my Toyota camry. Everyone is friendly, caring and concerned in meeting your need in order to keep your car running and on the road. I wouldnt trust anyone else with my car except Toyota
  • JJ
    Jared Jordan
    Feb 19, 2026
    5.0
    Dealerships and sales consultants can be intimidating, but not once did I feel that from my experience with Toyota of Bristol. I had the pleasure of working with Jake Gibson, one of their sales consultants, and he was professional, up-front, and genuine as they can come. Although, we didn't work out a deal (not the dealerships or consultant's failings) it just didn't line up with my families priorities. Ask for Jake, he will work hard and be effective in matching towards your vehicle's goals!
  • AH
    Allysha Hines
    Feb 13, 2026
    5.0
    Easiest car purchase we had. Joe was great at communicating with us throughout the entire process, came in test drove, signed, and left in just a few hours. I would definitely purchase another new vehicle here and highly recommend this dealership!

Brand Certified Facts from Toyota of Bristol

Toyota of Bristol partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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