Brand Certified
Enterprise Rent-A-Car
4.3(365 reviews)
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Business Details
2123 Volunteer Pkwy, Bristol, TN
37620, United States
Certified by Enterprise Rent-A-Car • Mar 01, 2026
(423) 989-6169
Certified by Enterprise Rent-A-Car • Mar 01, 2026
https://www.enterprise.com/en/car-rental/locations/us/tn/bristol-5643.html
Certified by Enterprise Rent-A-Car • Mar 01, 2026
About
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Bristol, TN? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Bristol location today.
Location
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Hours
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Reviews
4.3
365 reviews
5 stars
265
4 stars
28
3 stars
22
2 stars
7
1 star
43
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and accommodating staff, highlighting their willingness to assist and resolve issues.
Vehicle Condition
Several reviews mentioned concerns about the cleanliness and maintenance of the vehicles, with reports of dirty interiors and mechanical issues.
Reservation Issues
There were multiple complaints regarding reservations not being honored or vehicles not being available upon arrival, leading to customer frustration.
Positive Experiences
Despite some negative feedback, many customers reported overall positive experiences, particularly with the Bristol location, citing quick service and helpful staff.
- PAPatricia AmyxFeb 23, 20265.0I had a great experience with enterprise !!! I will definitely always use them
- MHMichelle HughesFeb 9, 20262.0As someone who's worked in customer service for 25 years,how I was treated Saturday was unacceptable. Im not sure what the issue was,I apologize if I didnt put two n two together that it was a Saturday and yall closed at 12. However,my reservation was for 12. I was on the lot before 12,walking up to the door by 12. To have the door already locked and running out the side door and telling me to try JC?(when they close at the same time) What purpose does that serve? Other then losing a customer. I feel like a phone called could of been made at 10 or 11 saying hey the cars ready if you'd like to come pick it up but instead I was met with a lock door and that I was just an inconvenience to your employee. I will be in a new car in 3 weeks and honestly needed services intil then. I know I will be brushed off as a angry Karen since I am woman but please do better. Treat people with kindness and respect, you never know what someone's going through!!!
- JJJustinFeb 3, 20264.0Fast, polite, reasonably priced. However, they could have cleaned more of the snow off the vehicle -- poor visibility out the back, and snow on the top of the car blew off onto cars behind me on the highway. But I guess this area probably doesn't get a lot of snow so they are not used to it.
- JGJulie GJan 30, 20265.0Easy pick up & drop off, no hassle and friendly. Will use this location again:)
- APAmanda PhippsJan 29, 20265.0Cade Moisey was the one to help me from the Bristol location and he was phenomenal! Very helpful and accommodating, I will recommend him and enterprise to all of my family and friends for any rental needs. Thank you for everything!
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in Bristol, TN?
Enterprise Rent-A-Car in Bristol offers a wide range of vehicles including cars, vans, luxury cars, and rental trucks to suit your needs.
What are the business hours for Enterprise Rent-A-Car in Bristol?
Enterprise Rent-A-Car is open Monday through Friday from 7:30 AM to 5:30 PM, Saturday from 9:00 AM to 12:00 PM, and is closed on Sundays.
Where is the Enterprise Rent-A-Car location in Bristol, TN?
The Bristol Enterprise Rent-A-Car is located at 2123 Volunteer Parkway, Bristol, TN 37620.
How can I reserve a rental car at Enterprise Rent-A-Car Bristol?
You can reserve a rental car online at https://www.enterprise.com/en/car-rental-locations/us/tn/bristol-5643.html or by calling +1 423-989-6169.
Does Enterprise Rent-A-Car Bristol offer any special discounts?
Enterprise offers great weekend rates and discounts for active military members at the Bristol location.
What payment methods are accepted at Enterprise Rent-A-Car in Bristol?
Enterprise accepts American Express, Cash, Check, Discover, MasterCard, and Visa as payment methods.
Do you provide airport pick-up services at Enterprise Rent-A-Car Bristol?
Yes, Enterprise Rent-A-Car in Bristol offers airport pick-up services for your convenience.
Are there any ATM or financial services near Enterprise Rent-A-Car in Bristol?
Yes, nearby you can find the Bitstop Bitcoin ATM and financial services such as Western Union and Advance Financial for your money transfer and banking needs.
What dining options are close to Enterprise Rent-A-Car in Bristol?
Nearby dining options include Fishtales Pigtails Cafe, a seafood restaurant, Subway sandwich shop, and Pizza Hut for pizza lovers.
Are there any automotive service centers or dealerships near Enterprise Rent-A-Car in Bristol?
Yes, nearby automotive services include Car Mart Collision Center for auto body repair, and several dealerships such as TLG Motors, Honda, and Bristol Honda for vehicle purchases or services.
Brand Certified Facts from Enterprise Rent-A-Car
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