AutoZone Auto Parts

4.3
524 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Volunteer Pkwy in Bristol, TN is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Bristol, TN or call us at (423) 968-5658.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
959 Volunteer Pkwy, Bristol, TN
37620, United States

Hours

Reviews

4.3
524 reviews
5 stars
323
4 stars
112
3 stars
41
2 stars
15
1 star
33

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being helpful, friendly, and knowledgeable, with specific mentions of employees going above and beyond to assist.

Product Availability

Customers frequently noted that the store usually has the parts they need, although there were some complaints about incorrect or missing items.

Mixed Experiences

While many reviews highlighted excellent service, there were also significant complaints about poor customer service and long wait times, particularly during busy periods.

Staff Attitude

Feedback varied on staff attitude, with some customers reporting unfriendly interactions, while others praised the respectful and accommodating nature of the employees.

Return Process

Several customers expressed frustration with the return process, citing difficulties and lack of support when trying to return items.
  • CT
    charles thomas
    Nov 1, 2025
    5.0
    Big thanks to the two gentlemen that working at AutoZone on this day of November 1st 2025 saturday, a big thank you for them helping me with my 2020 Jeep Wrangler to get me the best coolant to put in so that my Jeep Wrangler can blow out heat as it should instead of a little heat mix with cool air and turn into colder air. Especially the guy that works there that drives a jeep that came out into the parking lot to help me solve the issue, Thanks guys 👍👍
  • HR
    hcr2 racing
    Oct 2, 2025
    5.0
    To the older gentleman who works there, if I win the lottery you're the first person to get a gift, he is so amazing and helpful, he helped me fix my break light & I offered $ to him & he turned it down, thanks for being a real American THANK YOU
  • YA
    Young Akhre
    Sep 17, 2025
    5.0
    Paul is the coolest guy there.
  • LS
    Lucas Sharp
    Aug 27, 2025
    1.0
    Tried to return a $30 rent a tool at 3 pm and was told they dont have enough money in the store to return to me. Bristol autozone has become a horrible store, takes forever just to get someone to help get a part.
  • MM
    Max McCoo
    Jul 27, 2025
    1.0
    Went here to see if they could unhook and rehook my battery to see if it would fix an electrical issue, one guy seemed like he would, but the manager said no. Didn’t even try, and had terrible attitude. Says free battery testing/replacement, I didn’t think it would have been that big a deal. Went down the road to Advanced Auto Parts.

Frequently Asked Questions About AutoZone Auto Parts

What are the operating hours of AutoZone Auto Parts in Bristol, TN?

AutoZone Auto Parts in Bristol, TN is open Monday through Saturday from 7:30 AM to 9:00 PM, and on Sunday from 8:30 AM to 8:00 PM.

Where is AutoZone Auto Parts located in Bristol?

The store is located at 959 Volunteer Parkway, Bristol, TN 37620, United States.