Advance Auto Parts

4.4
421 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 709 Volunteer Pkwy in Bristol offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
709 Volunteer Pkwy, Bristol, TN
37620, United States

Hours

Reviews

4.4
420 reviews
5 stars
269
4 stars
85
3 stars
41
2 stars
7
1 star
18

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and going above and beyond to assist with their automotive needs.

Knowledgeable Staff

Several reviews highlighted the staff's expertise and ability to provide accurate information and assistance with vehicle issues.

Mixed Experiences

While many customers had positive interactions, some reported negative experiences, including perceived discrimination and rude service.

Product Availability

Customers appreciated the good selection of parts and products available, although there were occasional issues with stock.

Quick Service

Numerous reviews noted the fast and efficient service provided by the staff, even during adverse weather conditions.
  • PM
    Pat Musselman
    Oct 23, 2025
    5.0
    My truck was throwing a code and Dalton checked it out and told me what it meant. He was very nice and helped me find the products that I had come in to purchase. He gave me 5 star service!
  • BM
    Brandy Madrid
    Oct 23, 2025
    5.0
    Jacob is the sweetest guy ever!! Called the store in distress my daughter is a student at ETSU, her alternator went out, we live in AZ all our stores have closed. Jacob is aware of that and not being able to find us West coasters in their system and was able to help us swiftly and smoothly!!! It really stinks being so far away and feeling helpless but Jacob smoothed the way and took great care of us!!! Jacob I hope if your ever in our situation someone does the same for you!! You are a blessing! Thank YOU!!! Even though your not the GM you were aware of the problem, found a solution, and provided excellent customer service!!! Thank you for going above and beyond!!!! Sincerely, A stressed out helpless mom 1800 miles from her daughter!
  • CT
    charles thomas
    Oct 16, 2025
    1.0
    They help everybody else out but I'm a black man and they don't want to help me because I see every other person that are white that they getting help from but yet for a black man like me on today at this time it's like they don't want to help me because I'm a black person but it's cool though because the man above going to get all the ones that want to be wrong for towards black people and I'm sick of it
  • RD
    Rene' Davis
    Aug 21, 2025
    5.0
    Stopped in to check on a code that our vehicle was showing. Quick accurate friendly service. Even though the weather was not hospitable for anyone. Very kind. Also quickly installed new wiper blades. Very knowledgeable team. Very quick to assist.
  • RR
    Ryan
    Jul 25, 2025
    4.0
    Seems to be cheep than others with as good quality

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*