Advance Auto Parts

4.4
266 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 8105 Moores Ln in Brentwood offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
8105 Moores Ln, Brentwood, TN
37027, United States

Hours

Reviews

4.4
265 reviews
5 stars
182
4 stars
47
3 stars
14
2 stars
5
1 star
17

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting specific employees who provided exceptional service.

Product Issues

Several reviews mentioned problems with battery quality and return policies, leading to dissatisfaction among customers.

Store Experience

Customers appreciated the clean and well-stocked store, but some reported long wait times and unhelpful staff during busy periods.

Installation Services

Positive feedback was given for free installation services, particularly for batteries and wiper blades, although some customers noted inconsistencies in service.

Pricing Concerns

Some customers felt that prices, especially for batteries, were higher compared to competitors, leading to frustration.
  • LL
    Linda
    Oct 19, 2025
    5.0
    Mitchell was EXCEPTIONAL! What a wonderful young man! He was so friendly and very knowledgable in replacing my battery. I had MAJOR corosion, and he went above and beyond in making sure everything was done right! We need more gentleman like MITCHELL. God bless you Mitchell. Grandma Linda
  • MK
    Marion Kincade
    Oct 16, 2025
    1.0
    I wish I could give 0 stars. I purchased a battery from this location The end of June. Within a couple of months, I started noticing issues with my car starting again. I thought surely it’s not my battery. I just bought a new battery and I was even up sold to a higher end battery. I ended up taking my car into my Acura dealership to see Shirley. It was another issue not the battery that they needed to run diagnostics on. Turns out the battery was a dud. So I had Acura replace my battery and they gave me the battery I bought From this advanced auto parts back so that I could return. When I went into the store, there was a female manager with long dark hair who was extremely rude. She told me they do not give refunds since the battery has been in my car for so long. It’s been three months. I reminded her batteries are supposed to last for years and I had already purchased a new battery from Acura. Which again I thought surely it wasn’t the battery, my battery was BRAND NEW! She had a horrible attitude and was extremely rude. told me there was nothing she could do other than install a new battery. Meanwhile I’ve had my car not start on me two different times while I was out and about and got fortunate enough that there were people around me who were able to jump my battery. I just felt like a manager at a store like that would understand how huge of an inconvenience that is and have a little compassion and understanding that they sold a faulty product. I I would understand, even if I came in maybe a year in, however, it’s literally been less than three months before I started having issues.
  • HW
    Howard Wear
    Oct 12, 2025
    5.0
    ⭐⭐⭐⭐⭐ I had an awesome experience at **Advance Auto Parts in Brentwood, TN!** Huge shoutout to **Krista** — she’s a true **Windshield Visibility Specialist!** I had been struggling to get my wiper blades installed correctly, and after a few failed attempts elsewhere, Krista got it done perfectly in no time. She knew exactly what she was doing and made sure everything worked like new before I left. If you ever need your wiper blades installed (or just want great service from someone who actually knows their stuff), **Krista is the one to see!** Thanks again to her and the whole Advance Auto Parts team — you’ve definitely earned a loyal customer. 👏🚗💦
  • SG
    Sean Gordon
    Oct 11, 2025
    5.0
    This location made my day!!!! My battery was completely dead, and I hauled it from my dead truck to the store on my skateboard about a half mile. It was minutes before closing and the staff was about to lock up. The closing guy, still took care of me, helped pick a battery and was super cool about helping me last minute. He was a life saver in a stressful situation. Especially considering it would probably be two expensive Uber, if I had to wait till morning. Thank you, so much.
  • KC
    Kate Campbell
    Oct 4, 2025
    5.0
    From the person who answered the phone when I called, to the woman who walked me to their restroom, to Alex, who tested and installed my new battery… all A+. Seriously, what a relief to have them test and install a new battery and help me keep going along with my day. Very kind, helpful people there!

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*