Advance Auto Parts

4.4
338 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 1348 Highway 394 in Blountville offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
1348 Highway 394, Blountville, TN
37617, United States

Hours

Reviews

4.4
338 reviews
5 stars
215
4 stars
68
3 stars
35
2 stars
4
1 star
16

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while many customers praised the helpfulness and friendliness of staff, others reported rude behavior and poor service experiences.

Product Availability

Customers expressed frustration over the availability of parts, with some stating that items were often out of stock or incorrect.

Staff Knowledge

Several reviews highlighted the staff's knowledge and ability to assist customers effectively, although there were instances of staff providing incorrect information.

Store Environment

Some customers noted issues with the store environment, such as cold temperatures and cleanliness, impacting their overall experience.

Pricing

Customers generally found prices to be decent, with some mentioning good deals and competitive pricing.
  • JB
    jesse brookshire
    2 days ago
    5.0
    Had the parts I was needing for my moms truck decent prices for the economy
  • JB
    Jessica Bowman
    Sep 20, 2025
    1.0
    Brought someone down who was stranded on the interstate to get them a new battery, it was 15 minutes before they closed and he had to call the store because even yelling no one came to help him. They then refused to sell him a battery because they didn’t want to install it. He didn’t need it installed, they ended up selling it to him and were very rude! Horrible customer service.
  • TS
    Tim S
    Aug 26, 2025
    5.0
    two gentlemen and a lady was great help In helping me fined my item.
  • MP
    Mike Penley
    Jan 4, 2024
    1.0
    I order on line for a 20% discount. Made me re enter my credit card & unknown to me put the brake fluid on order instead of pickup from store. So what i could have bought off of Amazon for a third for the price. Never has anything in stock that they say they have. Also I down loaded this app to get there so called rewards Not the first time have i got it in 2 years. Never has worked. Why have a parts store with no parts. I'm done, last of my money.
  • TC
    Tricia Cross
    Sep 23, 2018
    5.0
    Friendly helpful staff. Check Codes for Check. Engine Light for Free

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*