Enterprise Rent-A-Car

Reviews

• KN

  Kandi Newby

  Mar 30, 2026
  5.0
  The staff were very helpful and easy to work with. I watched them deescalate some situations that could have very easily gone left. It was a pleasure to see such professionalism in action.
• SM

  Shabaz Mohammed

  Mar 24, 2026
  5.0
  I had an excellent experience with Enterprise Rent-A-Car! I was given a brand new Mazda MX-5, which made the whole experience even better. The staff was extremely friendly, courteous, and professional throughout the process. What really stood out was their customer service—they even offered me a ride for both pick-up and drop-off, which made everything super convenient. Highly recommend this location, and I will definitely be coming back again!
• AA

  Asheed Abark

  Mar 20, 2026
  5.0
  The service person was very friendly and helpful. The car was clean and well kept. They actually called to check on me to make sure everything was okay with the rental and if I needed anything. To call them. The inside area was clean and bright. The lot was also well kept. The customer service was awesome. I could go 9n but the agency speaks for itself.
• CQ

  Crafting Qua

  Feb 20, 2026
  1.0
  Manger was giving me a hard time , my insurance paid for my rental which my car was totaled , i already was stressed about that the manger gave me a hard time wouldn't let me add my card to pay for more days which all he had to do was remove the old card and just let me pay with my other card just too much stress i recommend a different location if u want a smooth process
• DJ

  Danial Jambard

  Feb 19, 2026
  1.0
  I'm not sure but I think this car came from a junkyard. in Bartlett on Highway 64. I picked up a rental on January 21st while my truck was being repaired. The car I was given had multiple alerts (low tire pressure, oil change needed, no washer fluid), it was filthy inside and out, smelled strongly of marijuana and gasoline, and had a hole in the backseat. I walk back in and asked are you sure this is my car. Thought maybe I was given somebody's personal keys. I was told yes it's the only one available and you're concerns are noted. I had to add air to the tire every couple of days and continued to report the vehicle’s condition. Each time, I was told it was the only car available. I also attempted to contact customer service and was told a regional manager would call me back, which never happened. I repeatedly had issues renewing my reservation due to broken online links and had to call the store instead. Despite several conversations, the same employee later claimed this was the first time he’d heard of any issues. Unsafe vehicle, poor communication, and no accountability. I would not recommend this location.

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