Sales Experience
Customers consistently praised the sales team for their professionalism, knowledge, and no-pressure approach, highlighting specific salespeople like Jeremy, Kevin, and Taylor.
Service Department Issues
Numerous reviews indicated significant dissatisfaction with the service department, citing poor communication, long wait times, and unresolved vehicle issues.
Customer Service
While many customers appreciated the friendly and helpful demeanor of the sales staff, there were complaints about the service department's lack of responsiveness and professionalism.
Overall Satisfaction
Despite mixed experiences, many customers expressed satisfaction with their vehicle purchases and the overall dealership experience, particularly in sales.