Enterprise Rent-A-Car

4.2
390 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain
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Business Details

610 Congress Pkwy N, Athens, TN
37303, United States
(423) 746-0076
https://www.enterprise.com/en/car-rental/locations/us/tn/athens-5636.html
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About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Athens, TN? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Athens location today.

Location

Enterprise Rent-A-Car
610 Congress Pkwy N, Athens, TN
37303, United States

Hours

Reviews

4.2
390 reviews
5 stars
269
4 stars
37
3 stars
20
2 stars
16
1 star
48

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting their professionalism and willingness to accommodate needs.

Rental Process

The rental process was frequently described as quick and easy, with many customers noting efficient pickup and drop-off experiences.

Vehicle Condition

Most vehicles were reported to be clean and in good condition, although some customers mentioned issues with cleanliness.

Reservation Issues

Several reviews indicated problems with reservations, including unavailability of requested vehicles and miscommunication regarding bookings.

Mixed Experiences

While many customers had positive experiences, a few reported negative interactions, particularly regarding customer service and vehicle availability.
  • TW
    Tamara Williams
    3 days ago
    5.0
    Wonderful to work with. Made an absolutely terrible experience with my auto insurance company (Farmers) bearable. Thanks to Cade!
  • DR
    Deirdre Rawls
    Jan 3, 2026
    5.0
    Amazing experience. Quick and easy check in and return. Staff was helpful and friendly. 10 out of 10 experience.
  • AA
    Auntie
    Jan 2, 2026
    1.0
    Some guy called me & wasted a bunch of time just to turn around & tell me that it was gonna be an extra 300$. Rent somewhere else
  • EP
    Ella Parker
    Dec 6, 2025
    5.0
    Great service from pick up through delivery. Will definitely use Enterprise -Athens the next time I need a car rental!
  • AB
    Austin Bursey
    Nov 26, 2025
    5.0
    Can't remember the guy behind the counters name but he was really knowledgeable and welcomed me to Tennessee very nicely. Ill be back to rent another soon!
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Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in Athens, TN?

Enterprise Rent-A-Car in Athens offers a wide range of vehicles including cars, vans, and luxury cars to accommodate your rental needs.

What are the rental office hours at Enterprise Rent-A-Car in Athens?

The Athens location is open Monday through Friday from 7:30 AM to 5:30 PM, Saturdays from 9:00 AM to 12:00 PM, and closed on Sundays.