Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Decatur Pike in Athens, TN is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Athens, TN or call us at (423) 745-1140.
There are mixed reviews regarding staff knowledge, with some customers praising helpful and knowledgeable employees, while others report inexperienced or unhelpful staff.
Customer Service
Many customers highlighted excellent customer service experiences, with staff going above and beyond to assist, though some reported rude or unhelpful interactions.
Product Availability
Customers generally found that the store had the parts they needed, although there were instances of items being out of stock or not ordered.
Pricing
While some customers noted that prices can be high, others felt they received good value for the quality of parts and service.
TC
Tiffany Crews
Jan 17, 2026
1.0
The workers there are very very young and do not know what they are talking about when it comes to vehicles. A car parts store should have educated and experienced workers who know what they're talking about. I had a young little guy give me something to put on my coil packs to make sure the connection was good. He gave me a free sample of some stuff to put on it and said it would work and thank God I decided to Google it because I don't know that much about cars and when I Googled it it's specifically said DO NOT use this product on anything like coilpacks because it could damage it permanently. So if I had listened to that worker at AutoZone then my car would have been shut down for a long period of time and I'll be paying lots and lots of money to try to fix it when all AutoZone has to do is hire workers that know what they're talking about or at least hire a worker that will tell you that he does not know the correct answer but that he will find out from someone who does. But along with the workers being ignorant of anything that has to do with car mechanics AutoZone also makes at least a 1000% profit on parts. So check out Amazon check out Ebay check out other places that are reputable to buy your parts there and you will pay a lot less.
JJ
James Jones
Dec 16, 2025
4.0
I got tired of Wally World batteries for autos, etc not seeming to last one year before going bad. Gave Auto Zone a try. Pop! Came the price. Wow! All fair though I did get the right battery for what I needed. One battery even reset my computer for the operation of my truck. "Service engine" finally went out and stay off. I got the 5 year warranty and will base an opinion when needed about that if a problem. So far seems like superior batteries from other places. Price wise, you get what you pay for. So the 5 year warranty will make you blink. I did and still bought it. Service could not have been any better. Professional and curious.
E5
Edwin abarca 503
Nov 28, 2025
5.0
Very good people so nice and I hope the customer good
RR
R
Nov 16, 2025
1.0
Guys here really dont know what they are talking about. Not knowledgeable.
RR
Raf
Oct 1, 2025
5.0
Great people, had to change my spark plugs and they gave me all the tools I could ever need to fix my car.
Frequently Asked Questions About AutoZone Auto Parts
What are the operating hours of AutoZone Auto Parts in Athens, TN?
AutoZone Auto Parts in Athens, TN is open Monday through Saturday from 7:30 AM to 9:00 PM, and on Sundays from 8:00 AM to 8:00 PM.
Where is AutoZone Auto Parts located in Athens?
The store is located at 916 Decatur Pike, Athens, TN 37303, USA.
What types of products does AutoZone Auto Parts in Athens offer?
They offer a variety of auto parts including brake pads, car batteries, car accessories, new and remanufactured hard parts, maintenance items, and aftermarket automobile parts.
Does AutoZone Auto Parts provide delivery or pickup services?
Yes, they offer in-store pickup, same-day delivery, and curbside pickup services.
Which auto brands are available at AutoZone Auto Parts in Athens?
Brands available include Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
How can I contact AutoZone Auto Parts in Athens?
You can call them at (423) 745-1140 or email customer.service@autozone.com.
Are there any nearby automotive parts stores similar to AutoZone in Athens?
Yes, there are several nearby AutoZone stores and an Auto Plus store that also provide automotive parts and accessories.
What nearby stores can customers visit for hardware and tools when shopping at AutoZone?
Customers can also visit Harbor Freight Tools, a nearby hardware and discount store, for tools and related products.
Are there convenient shipping and courier services near AutoZone Auto Parts?
Yes, there are multiple UPS Access Point locations nearby for shipping and courier services.
What other nearby stores offer convenience items or medical supplies around AutoZone Auto Parts?
Nearby CVS Pharmacy locations provide pharmacy services and medical supplies, and Family Dollar is available for discount and grocery shopping.
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