Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Frey St. in Ashland City, TN is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Ashland City, TN or call us at (615) 792-1788.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.2
208 reviews
5 stars
123
4 stars
48
3 stars
16
2 stars2
1 star
19
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while many praised the helpfulness and friendliness of staff, others reported rude and unprofessional behavior.
Product Availability
Customers generally found that the store had the parts they needed in stock, though some experienced issues with incorrect items or poor selection.
Knowledgeable Staff
Several reviews highlighted the staff's knowledge and willingness to assist, although there were instances of employees lacking mechanical knowledge.
Service Speed
Many customers appreciated the quick service, with several noting fast assistance and efficient problem resolution.
Return Policy Issues
There were complaints regarding difficulties with returns and exchanges, leading some customers to express dissatisfaction with the store's policies.
- DGDewey GregoryNov 9, 20255.0Good
- PLPatrick Abanathy (Abanathy Photography, LLC)Sep 9, 20255.0I want to give a HUGE shoutout to the knowledgeable staff at the Ashland City Auto Zone. We were on our way to a concert in Nashville (from Murray, KY) when our engine light started blinking, traction control light came on and the car lost speed and began to shudder. We really thought the concert was going to be a loss and the bill expensive. We were able to make it to Ashland City's Auto Zone where their staff was able to run the codes and determine we had a misfire in cylinder 3. With their help (I had never dealt with this problem on this type of car before), their handy tools and in-stock parts, we were able to change out the spark plug and ignition coil right there in the parking lot and get back on our way to Nashville with little time lost. Needless to say, had they not been there, we might have incurred a hefty tow bill and missed our show. Thank you to their staff so much!
- MCMatt CareyAug 29, 20255.0Good service.
- CRChris ReevesAug 13, 20252.0They had what I came looking for but seemed to have a staff agreement that customers were not to be looked at, helped, or greeted. Tried two cards, both kept giving me issues, told the associate (who by this point had abandoned me twice) he came over, took my card, swiped it, said “it works” abandoned me again, and it still didn't work. There are too many auto shops in AC to be acting like I don't have options.
- MSMalcolm ShearonMar 15, 20211.0Went in to get a filter for my transmission the manager looked up the part says it’s not serviceable,went down to advance auto and they pulled it up no problem.Not the first time.I’ll be going to advance auto from now on
Frequently Asked Questions About AutoZone Auto Parts
What are the regular business hours for AutoZone Auto Parts at Ashland City?
AutoZone Auto Parts in Ashland City is open Monday through Saturday from 7:30 AM to 9:00 PM, and on Sunday from 8:00 AM to 8:00 PM.
Where is AutoZone Auto Parts located in Ashland City, TN?
It is located at 300 Frey St, Ste 101, Ashland City, TN 37015.
Does AutoZone Auto Parts offer pickup and delivery services?
Yes, they offer in-store pickup, same day delivery, and curbside pickup services.
What type of products can I find at AutoZone Auto Parts on Frey St.?
You can find auto parts including brake pads, car batteries, car accessories, and aftermarket automobile parts from brands like Duralast, Edelbrock, Bosch, ACDelco, and more.
How can I contact AutoZone Auto Parts in Ashland City for customer service?
You can call them at (615) 792-1788 or email customer.service@autozone.com for assistance.
Is there a way to shop online and pick up in-store at AutoZone in Ashland City?
Yes, you can shop online at AutoZone's website and choose to pick up your order in-store.
What nearby stores can I visit along with AutoZone Auto Parts in Ashland City?
Nearby you can find multiple Dollar General stores and S&S Storage facilities, convenient for discount shopping and storage needs while visiting AutoZone.
Are there any nearby parks or public service areas near AutoZone Auto Parts?
Yes, the Nashville Area park is nearby and offers a nice place to relax before or after visiting AutoZone.
What financial services are available near AutoZone Auto Parts in Ashland City?
Nearby financial services include Tu Pay USA, Charge Forward Solutions, Coinme ATMs, and Western Union for various financial and currency needs.
What are some local competitors to AutoZone Auto Parts in Ashland City?
Competitors include Advance Auto Parts, NAPA Auto Parts, O’Reilly Auto Parts, The Home Depot, and Walmart.