Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Antioch #6119 in Antioch, TN is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Antioch, TN or call us at (615) 903-3914.
While some customers praised individual staff members for their helpfulness and knowledge, many others reported poor service, rudeness, and a lack of assistance from employees.
Staff Knowledge
Several reviews highlighted knowledgeable staff members who provided excellent assistance, but there were also complaints about employees lacking product knowledge and being unhelpful.
Product Availability
Customers frequently noted issues with stock levels, with many items being unavailable or incorrect parts being provided, leading to frustration.
Positive Experiences
Despite the negative feedback, there were numerous positive experiences shared, particularly regarding specific employees who went above and beyond to assist customers.
BS
Bethy Sue
Feb 19, 2026
5.0
Feb 19th- Thursday night at 8:45pm. My mom, my son and myself were just leaving a hockey game- we aren’t from the area- we pulled up to this Auto Zone in desperate need of oil for our 2016 Suburban. It looked like the store was getting ready to close for the night. . Well, we think it was the manager, but not sure- whoever this employee is- he was awesome. So helpful - so friendly- so kind- he got us exactly what we needed- oil funnel and all! Mom even gave him a hug when we were leaving! Thank you to this guy for all of your kindness and help! If we are ever in the area and need auto help again, we will definitely be by! Made our day!
AA
Aintthatboutsum
Feb 5, 2026
5.0
Parker did an exceptional job changing my car battery. Made sure I understood what he was doing and took his time even tho it was cold outside.
JM
Jenn Mou
Jan 31, 2026
1.0
I went to the closest autozone to me when my car wouldn’t start after jumping it and asked them first if they could install a battery if I bought it there. They said yes so I purchased a battery from them. I’m not sure if they said yes nonchalantly cause they weren’t really listening or out of habit so I’ll give them that. But after I paid and everything they asked me if I had someone to install it and so I said no, I thought you guys said you could and they said no it’s cold outside. We’re busy. There were three people at the register and maybe 1 or 2 people behind me. If you could not install it please say it at the beginning and not after a purchase, I went to a different autozone and they installed it for me quick and easy no problem.
SN
Shohzot Nurullayev
Jan 27, 2026
1.0
1 star. Horrible service. The employees barely wanted to talk, were whispering like they were annoyed I was even there, and acted rude the whole time. It felt like a “buy it or leave” attitude instead of helping a customer. I came in ready to purchase, but they showed zero effort to assist or communicate. I have shopped at AutoZone many times before and this was easily the worst experience. Management should address the customer service at this location.
TP
Terri Porch
Jan 24, 2026
5.0
Sparkles really helped me, very knowledgeable and great customer service. She even called 2 differnt competitors to see if they could get a part that is no longer available. Thanks to her, I'll be able to get my baby up and running. That to me is truly going beyond taking care of customers. Thank you AutoZone for having people like Sparkles.
Frequently Asked Questions About AutoZone Auto Parts
What are the operating hours of AutoZone Auto Parts in Antioch, TN?
AutoZone Auto Parts in Antioch is open Monday through Saturday from 7:30 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM.
Does AutoZone Auto Parts offer in-store pickup options?
Yes, AutoZone Antioch offers in-store pickup for your convenience.
Is same-day delivery available at this AutoZone location?
Yes, same-day delivery service is available at AutoZone Auto Parts in Antioch.
What types of products does AutoZone Auto Parts in Antioch sell?
They sell a wide range of automotive products including auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts.
What brands are available at AutoZone Antioch?
AutoZone Antioch carries brands such as Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
Where is AutoZone Auto Parts located in Antioch, TN?
AutoZone Auto Parts is located at 3566 Murfreesboro Pike, Antioch, TN 37013.
Which nearby restaurants can I visit before or after shopping at AutoZone Antioch?
Nearby restaurants include Waffle House for breakfast and brunch, Popeyes® Louisiana Kitchen for chicken and fast food, and Chopstick House for Chinese cuisine.
Are there nearby medical facilities around AutoZone Antioch in case of emergencies?
Yes, Fast Pace Health Urgent Care, Fast Pace Physical Therapy, Fast Pace Orthopedics, and Tri Star Medical Group are nearby medical centers for your convenience.
Where can I find hardware or home improvement stores near AutoZone Antioch?
Ace Hardware Antioch and Antioch Ace Hardware are nearby options for hardware and building supplies.
Does AutoZone Auto Parts Antioch provide any contact information for customer service?
Yes, you can reach AutoZone Antioch by phone at (615) 903-3914 or via email at customer.service@autozone.com.
Brand Certified Facts from AutoZone Auto Parts
AutoZone Auto Parts partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: