Zips Car Wash

4.4
997 reviews
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Business Details

220 S Hall Rd, Alcoa, TN
37701, United States
(865) 685-9862
https://www.zipscarwash.com/

About

Car Wash
Enjoy quick and convenient express car wash services at ZIPS Car Wash, where every wash includes our always-free self-serv vacuums and detailing amenities! Plus, feel good about protecting your investment with our ZIPS UNLIMITED™ membership program with daily wash privileges, available at all locations. Proudly serving members and customers at more than 260 locations in 24 states. ZIPS Car Wash is now cashless and accepts all major credit cards, debit cards, and ZIPS gift cards.

Location

Zips Car Wash
220 S Hall Rd, Alcoa, TN
37701, United States

Hours

Reviews

4.4
997 reviews
5 stars
755
4 stars
90
3 stars
47
2 stars
28
1 star
77

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their friendliness and helpfulness, particularly highlighting employees like Michael, Trent, and Danny.

Service Quality

While several customers reported excellent car wash results, others expressed dissatisfaction with the wash quality and issues with equipment.

Operational Issues

Some reviews mentioned problems with the car wash being closed unexpectedly and technology breakdowns causing delays.

Employee Recognition

Specific employees received high praise for their exceptional service, with multiple mentions of Michael and Danny as standout team members.
  • SG
    Sandy Graves
    Feb 4, 2026
    5.0
    I was not having a good morning. Then I pulled into zips car wash and was greeted by the sweetest smile from Kee. There she was standing out in the cold rain, but she still managed to give me a smile and a good morning greeting. She made my day! Thank you Kee!
  • SS
    Sheila Shores
    Feb 4, 2026
    5.0
    Kee is Amazing! She did so well on my car! Thank you Kee!
  • LB
    Laura Burchfield
    Jan 31, 2026
    4.0
    Kee was great! Too cold to clean the car today, but hope that the vacuums and amenities will be improved.
  • VA
    Virginia Alexander
    Jan 28, 2026
    5.0
    Kee was so helpful when my code wouldn't work , after trying on my phone for several minutes ... she went inside and got the matter all taken care of. Kee has excellent customer service !!! Zips is fortunate to have her on their team !! Zips car wash always does a great job !!
  • LZ
    Logan Zellner
    Jan 19, 2026
    5.0
    Kee was very kind and brought a great experience at Zips. Great customer service and made my day! Thank you Kee and keep up the great work! God bless
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