Business Details
About
Car Wash
Enjoy quick and convenient express car wash services at ZIPS Car Wash, where every wash includes our always-free self-serv vacuums and detailing amenities! Plus, feel good about protecting your investment with our ZIPS UNLIMITED™ membership program with daily wash privileges, available at all locations. Proudly serving members and customers at more than 260 locations in 24 states. ZIPS Car Wash is now cashless and accepts all major credit cards, debit cards, and ZIPS gift cards.
Location
Hours
Reviews
4.4
985 reviews
5 stars
748
4 stars
88
3 stars
47
2 stars
27
1 star
75
What are people saying?
AI-generated from recent customer reviews
Customer Service
Employees consistently provided excellent customer service, with many customers highlighting specific staff members like Michael, Wyatt, and Trent for their helpfulness and friendliness.
Cleanliness
While many customers praised the cleanliness of their cars post-wash, some noted issues with the facility's overall cleanliness and maintenance, particularly regarding vacuums and litter.
Service Quality
The quality of the car wash varied, with some customers expressing dissatisfaction over incomplete washes and issues with equipment, while others reported their cars looking great after service.
Staff Attitude
Most reviews reflected a positive attitude among staff, with many customers appreciating the friendly and accommodating nature of employees.
Membership Issues
Several customers reported frustrations with membership billing and service, including unexpected charges and difficulties in redeeming membership benefits.
- JSJalisa SudderthOct 18, 20255.0Quinten went above and beyond cleaning My mats for me! Thank you
- TATito AlemanOct 17, 20255.0Trent the Supervisor is very good. He is very attentive to details. Manually he does an excellent job. He is a greeter of people and his employees are following his lead.
- EFEllie FrenchOct 13, 20255.0Wyatt and Braxton were very helpful. The car wash was affordable and left my car looking much better.
- TGTony GravesOct 12, 20255.0Wyatt went above and beyond! 5 star customer service!
- DCdoug cassadyOct 9, 20252.0Sitting by in line for 15 minutes is unacceptable because of “technology “ breakdowns as the membership reader isn’t reading the cars attempting to enter.
Frequently Asked Questions About Zips Car Wash
What services does Zips Car Wash offer?
Zips Car Wash offers quick express car wash services including free self-service vacuums and detailing amenities.
What payment methods are accepted at Zips Car Wash?
Zips Car Wash accepts all major credit and debit cards including American Express, Discover, MasterCard, Visa, and ZIPS gift cards. It is cashless.
What are the operating hours of Zips Car Wash?
Zips Car Wash is open daily from 8:00 AM to 7:00 PM, with special holiday hours on select dates.
Is there a membership program available at Zips Car Wash?
Yes, the ZIPS UNLIMITED™ membership program provides daily wash privileges at all locations to help protect your vehicle investment.
Where is Zips Car Wash located?
Zips Car Wash is located at 220 S Hall Rd, Alcoa, TN 37701, United States.
Does Zips Car Wash provide free vacuum services?
Yes, every car wash at Zips includes free self-service vacuums to clean your vehicle interior.
Can I combine a visit to Zips Car Wash with shopping at nearby Kroger?
Absolutely! Kroger, a grocery store with a bakery and delicatessen, is nearby. You can conveniently do your grocery shopping before or after getting your car washed at Zips Car Wash.
Are there places to eat near Zips Car Wash?
Yes, Burger King is nearby, offering fast food and burger options if you want to grab a quick meal before or after your car wash.
Are there financial services available near Zips Car Wash?
Yes, nearby financial service locations include Coinme (ATMs and financial services), Western Union for money transfers, The Exchange Network ATMs, and LibertyX Bitcoin ATM.
What other automotive services are near Zips Car Wash?
Nearby automotive services include Advance Auto Parts for accessories, Universal Tires Tire Center for tire sales and repairs, and KeyMe Locksmiths for locksmith services.