Business Details
About
Car Wash
Enjoy quick and convenient express car wash services at ZIPS Car Wash, where every wash includes our always-free self-serv vacuums and detailing amenities! Plus, feel good about protecting your investment with our ZIPS UNLIMITED™ membership program with daily wash privileges, available at all locations. Proudly serving members and customers at more than 260 locations in 24 states. ZIPS Car Wash is now cashless and accepts all major credit cards, debit cards, and ZIPS gift cards.
Location
Hours
Reviews
4.4
990 reviews
5 stars
749
4 stars
89
3 stars
47
2 stars
28
1 star
77
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and attentive, with specific mentions of employees like Michael, Trent, and Wyatt.
Service Quality
While some customers were satisfied with the car wash results, others reported issues with cleanliness and effectiveness, indicating inconsistency in service quality.
Operational Issues
Several reviews highlighted problems with equipment malfunctions and long wait times, leading to frustration among customers.
Membership Concerns
There were complaints regarding membership pricing and billing issues, with some customers feeling misled about charges.
Facility Condition
Customers noted that the location was often littered and in disrepair, affecting their overall experience.
- KPkelsie peabodyDec 27, 20251.0The employees were awful and the service was so unprofessional.
- JJjayDec 27, 20251.0worst employees of all time
- OSOlivia SandsDec 8, 20252.0Usually don’t have too many problems but I came today at 5pm, open sign was still on yet none of the lights or vacuums were on. Very confused
- CDCandace DouglasNov 26, 20255.0Love this place, friendly, helpful and price is right! Trent was awesome n so was the other workers!
- KMKayla MezaNov 24, 20255.0Trent was supper sweet and professional he helped me too pick the right car wash package to purchase!!
Frequently Asked Questions About Zips Car Wash
What services does Zips Car Wash offer?
Zips Car Wash offers quick express car wash services including free self-service vacuums and detailing amenities.
What payment methods are accepted at Zips Car Wash?
Zips Car Wash accepts all major credit and debit cards including American Express, Discover, MasterCard, Visa, and ZIPS gift cards. It is cashless.
What are the operating hours of Zips Car Wash?
Zips Car Wash is open daily from 8:00 AM to 7:00 PM, with special holiday hours on select dates.
Is there a membership program available at Zips Car Wash?
Yes, the ZIPS UNLIMITED™ membership program provides daily wash privileges at all locations to help protect your vehicle investment.
Where is Zips Car Wash located?
Zips Car Wash is located at 220 S Hall Rd, Alcoa, TN 37701, United States.
Does Zips Car Wash provide free vacuum services?
Yes, every car wash at Zips includes free self-service vacuums to clean your vehicle interior.
Can I combine a visit to Zips Car Wash with shopping at nearby Kroger?
Absolutely! Kroger, a grocery store with a bakery and delicatessen, is nearby. You can conveniently do your grocery shopping before or after getting your car washed at Zips Car Wash.
Are there places to eat near Zips Car Wash?
Yes, Burger King is nearby, offering fast food and burger options if you want to grab a quick meal before or after your car wash.
Are there financial services available near Zips Car Wash?
Yes, nearby financial service locations include Coinme (ATMs and financial services), Western Union for money transfers, The Exchange Network ATMs, and LibertyX Bitcoin ATM.
What other automotive services are near Zips Car Wash?
Nearby automotive services include Advance Auto Parts for accessories, Universal Tires Tire Center for tire sales and repairs, and KeyMe Locksmiths for locksmith services.