Business Details
About
Car Rental Agency
Skip the counter when you rent a car with National in Alcoa. Choose any car in the aisle and manage your car rental right from the National app with Emerald Club. Bring balance to business travel and book your National Car Rental in Alcoa today!
Location
Hours
Reviews
4.4
618 reviews
5 stars
469
4 stars
56
3 stars
34
2 stars
18
1 star
41
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, particularly highlighting individuals like Tre and Eric for their exceptional service.
Efficiency
The rental process was frequently described as quick and easy, with many customers appreciating the fast check-in and drop-off procedures.
Vehicle Quality
Most reviews noted that the vehicles were clean, well-maintained, and met customer expectations, although there were some complaints about specific vehicle issues.
Mixed Experiences
While many customers had positive experiences, there were notable complaints regarding poor customer service and issues with vehicle availability at certain locations.
Emerald Club Benefits
Emerald Club members reported enjoying benefits such as vehicle upgrades and expedited service, enhancing their overall rental experience.
- LCLeslie Crutcher6 days ago5.0The staff was courteous and answered all of my concerns the rental Was exactly what they claimed and I had a wonderful safe trip.
- BPBrandon PatriNov 10, 20255.0Quick easy check in. Great SUV, Jeep Wagoneer!
- LJL JNov 7, 20255.0We got in late to Knoxville and the gentleman behind the counter was great. He got us our car and we were on our way quickly. thank you for taking care of us quickly after a long evening of travel.
- PBPete BOct 24, 20255.0Its a bit annoying that you cannot just jump in a car at these smaller airports, but the employees make it such a wonderful experience.
- TSTerry StewartOct 21, 20255.0Quick simple and the price was right for a 4 day rental. You won't be disappointed
Frequently Asked Questions About National Car Rental
Where is National Car Rental located in Alcoa, TN?
National Car Rental is located at 2055 Alcoa Hwy, Alcoa, TN 37701, USA.
What are the operating hours of National Car Rental in Alcoa?
National Car Rental in Alcoa is open daily from 8:00 AM to 11:59 PM.
How can I book a rental car from National Car Rental in Alcoa?
You can book a rental car through the National Car Rental website or manage your rental using the National app with Emerald Club.
What types of car rentals does National Car Rental offer in Alcoa?
National Car Rental offers economy and luxury car rentals, including options for business travel and airport pickups.
What payment methods are accepted at National Car Rental in Alcoa?
National Car Rental accepts American Express, Cash, Check, Discover, Mastercard, and Visa payments.
Does National Car Rental offer any special discounts?
Yes, National Car Rental offers special discounts, including discounts for active military members.
What nearby car rental agencies are close to National Car Rental in Alcoa?
Nearby car rental agencies include Enterprise Rent-A-Car, Thrifty Car Rental, Dollar Car Rental, and Budget Car Rental, offering customers multiple rental options in the area.
Is National Car Rental near McGhee Tyson Airport, and how can this help travelers?
Yes, National Car Rental is near McGhee Tyson Airport and its terminals, making it convenient for travelers to pick up and drop off rental cars close to their flights.
What nearby dining options can customers enjoy before or after renting a car at National Car Rental?
Nearby dining options include Quiznos, Ruby Tuesday, Starbucks, and Cinnabon, providing convenient places to eat or grab a coffee before or after your rental experience.
Are there parking facilities close to National Car Rental in Alcoa?
Yes, Republic Parking is a nearby parking facility that travelers can use when visiting National Car Rental or surrounding locations.