National Car Rental

Reviews

• EV

  Enzo Varriale

  Mar 10, 2026
  5.0
  There’s a gentleman named Chaz who seems to be upper management , if it was my company I would be extremely proud of how he handles business. You’ve got a great employee there and I know the industry so coming from me this is a big complement trust me.
• ER

  E R

  Mar 6, 2026
  2.0
  Overall my rental was ok. I've been renting with National every week for about 3 years now throughout the United States and Canada. This was my first time to Tennessee. The main reason I only gave 2 stars is because of a National car rental employee named Richard. Even though it was my first time returning at TYS, I understand the procedure of returning rental cars at any facility. Anyhow, Richard was waving me into a lane but also simultaneously waving me away from the return lane which somewhat confused me. Anyhow, when I finally figured out what he was intending to gesture, I followed his instruction. Here's my 'complaint'. It was NOT necessary for him to visually get upset making crude faces and 'stronger' hand gestures showing that he got upset. Upon exiting my vehicle, he used a snide tone with me. I have thick skin, but I'm surprised Richard was like this because in all my years renting with National, this is my first time dealing with a National car rental employee that behaves in this manner. Unfortunately, I'm returning to TYS next week and our corporate only rents with National. Everyone else in Tennessee was great, except for Richard.
• CW

  Christal Washington

  Feb 24, 2026
  5.0
  You guys came thru for me and my family we had a rental with another company but we where not able to pick it up we where in Tennessee from Oklahoma and would have been stranded we where going to see our grandkids went to National no problem we are going to give you our business i was with the other car rental for about 20 years you have a new customer thank you for coming to our rescue. Christal Hatcher
• JS

  Jermy Singleton

  Feb 22, 2026
  4.0
  At the rental check out Carol was awesome. Car was decent. Not what I used to driving but not complaining since I'm not paying for it, company is. Lol
• BS

  Brian Stoltzfus

  Feb 8, 2026
  3.0
  I have had a good experience with national until now. I reserved a midsize car which they said is a Toyota Corolla. They gave me a Mitsubishi Mirage which is 2 classes lower. No refund. I'm not sure if there is anything I can do but hopefully it goes better the next time.

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