Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone South Hall Rd in Alcoa, TN is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Alcoa, TN or call us at (865) 982-1588.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.3
515 reviews
5 stars
333
4 stars
96
3 stars
34
2 stars
21
1 star
31
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being helpful, knowledgeable, and going above and beyond to assist with their automotive needs.
Employee Recognition
Josh and other employees received multiple commendations for their exceptional service and problem-solving abilities.
Store Management
Some reviews indicated issues with store management and staff friendliness, suggesting a need for improvement in these areas.
Product Availability
Customers noted that the store generally has a good selection of parts and products, although some experienced stock issues.
Mixed Experiences
While many reviews were positive, there were also complaints about slow service and unhelpful staff at times.
- WEwhitney easterdayDec 27, 20255.0Josh is very helpful he goes above and beyond. I dont usually like AutoZone because most employees there do not know what theyre talking about/ sell you the wrong part. Josh on the other hand is knowledgeable and helpful.
- KCkarley childersDec 13, 20255.0we drove over 7 hours with our infant son for vacation and had trouble with our car overheating. we stopped at autozone and talked to josh and he was extremely helpful and patient. he helped us get our car back on track so we can get back to our trip. we are very grateful to have come across an employee that was knowledgeable, quick, and considerate. thank you josh for being so awesome and for making sure our vacation wasn’t ruined!
- DSDwigt SchruteDec 7, 20252.0Poorly managed store. Staff is not very friendly. Prices are decent. Good selection of parts. Needs better management.
- JHJacob HermosilloDec 7, 20252.010 min+ wait times to get any help and employee also added a battery installation kit when I did not ask for it to upcharge my order.
- BGBill GoffDec 3, 20255.0A BIG shout out to Josh. We were from out of state on Thanksgiving and he was able to diagnose the problem and he even fixed it on the spot. That was not expected but was highly appreciated. He went above and beyond and we are truly grateful. Thank you so much Josh!!!
Frequently Asked Questions About AutoZone Auto Parts
What are the operating hours of AutoZone Auto Parts in Alcoa, TN?
AutoZone Auto Parts in Alcoa, TN is open Monday through Saturday from 7:30 AM to 9:00 PM, and on Sunday from 9:00 AM to 8:00 PM.
Where is AutoZone Auto Parts located in Alcoa?
It is located at 263 S Hall Rd, Alcoa, TN 37701, United States.
What products does AutoZone Auto Parts in Alcoa offer?
They offer auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts.
Does AutoZone Auto Parts offer in-store pickup or delivery services?
Yes, they offer in-store pickup, same-day delivery, and curbside pickup services.
What brands can I find at AutoZone Auto Parts in Alcoa?
Brands include Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
How can I contact AutoZone Auto Parts in Alcoa for customer service?
You can call them at (865) 982-1588 or email customer.service@autozone.com.
Does AutoZone Auto Parts have an online shopping option?
Yes, you can shop online at their website and choose in-store pickup or delivery.
What nearby grocery stores are close to AutoZone Auto Parts in Alcoa?
Nearby grocery stores include United Grocery Outlet and Kroger, where customers can shop before or after visiting AutoZone for convenience.
Are there any nearby urgent care centers close to AutoZone Auto Parts?
Yes, PARKMed Urgent Care and Covenant Health Urgent Care - Maryville are nearby for any medical emergencies or health needs customers might have.
What nearby automotive services or related businesses can help AutoZone customers?
Nearby places include Zips Car Wash for car cleaning and KeyMe Locksmiths for key services, adding convenience for AutoZone customers looking for additional automotive care.