Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone South Hall Rd in Alcoa, TN is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Alcoa, TN or call us at (865) 982-1588.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.3
508 reviews
5 stars
328
4 stars
96
3 stars
34
2 stars
19
1 star
31
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for going above and beyond to assist them, with specific mentions of employees like Josh and Danny providing exceptional help.
Knowledgeable Staff
Customers frequently noted the staff's expertise and willingness to help diagnose issues and find the right parts.
Mixed Experiences
While many reviews highlighted positive interactions, some customers reported poor service or unhelpful staff, indicating inconsistency in customer experiences.
Product Availability
The store was often commended for having a wide range of parts in stock, although some customers experienced issues with specific items being unavailable.
Overall Satisfaction
Despite some negative feedback, the majority of reviews reflected a high level of satisfaction with the service and support received.
- DHDavid HallmanNov 16, 20255.0My wife, 2 year old and I was in town from Chattanooga and my battery died. I had just done a warranty exchange earlier in the week at my local store back home. I guess that it was a faulty battery. The store manager Josh was a huge help! He was able to swap it out for us since we were stranded. I highly recommend going to this store, they are great!
- LNLee NutterNov 9, 20255.0Fantastic customer service! They checked my "service engine soon" light for free after the Autoparts across the street refused to leave their seats when I went to them! Auto zone will be getting my business from now on!
- LMLa Mamba2121Nov 8, 20255.0Excelente siempre encuentras lo que buscas.
- JJJohnOct 7, 20251.0Spoke to a manager pretty sure his name was Josh. Seemed like he was annoyed I was there. Being polite is free.
- TTTravisOct 1, 20251.0Crappy customer service, I’m a single mother with two children under the age of 5, also have a two month old puppy, my source of income is delivering things, in my car. Not 1 single worker in there would help me put this can of ac in my car or let me borrow the tool to do it (even tho they have free tool borrowing) I’ve been out of ac for over a month I’ve asked for help every day from strangers and no one will help the one place I would expect to help didn’t.
Frequently Asked Questions About AutoZone Auto Parts
What are the operating hours of AutoZone Auto Parts in Alcoa, TN?
AutoZone Auto Parts in Alcoa, TN is open Monday through Saturday from 7:30 AM to 9:00 PM, and on Sunday from 9:00 AM to 8:00 PM.
Where is AutoZone Auto Parts located in Alcoa?
It is located at 263 S Hall Rd, Alcoa, TN 37701, United States.
What products does AutoZone Auto Parts in Alcoa offer?
They offer auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts.
Does AutoZone Auto Parts offer in-store pickup or delivery services?
Yes, they offer in-store pickup, same-day delivery, and curbside pickup services.
What brands can I find at AutoZone Auto Parts in Alcoa?
Brands include Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
How can I contact AutoZone Auto Parts in Alcoa for customer service?
You can call them at (865) 982-1588 or email customer.service@autozone.com.
Does AutoZone Auto Parts have an online shopping option?
Yes, you can shop online at their website and choose in-store pickup or delivery.
What nearby grocery stores are close to AutoZone Auto Parts in Alcoa?
Nearby grocery stores include United Grocery Outlet and Kroger, where customers can shop before or after visiting AutoZone for convenience.
Are there any nearby urgent care centers close to AutoZone Auto Parts?
Yes, PARKMed Urgent Care and Covenant Health Urgent Care - Maryville are nearby for any medical emergencies or health needs customers might have.
What nearby automotive services or related businesses can help AutoZone customers?
Nearby places include Zips Car Wash for car cleaning and KeyMe Locksmiths for key services, adding convenience for AutoZone customers looking for additional automotive care.