Alamo Rent A Car

4.2
455 reviews

About

Car Rental Agency
Save time, get great deals and discounts when you book your next rental car with Alamo at Alcoa Airport. When you book through Alamo, activate Accelerated Check-in and get to the fun fast! Cheap car rental rates in TN and abroad at over 1,000+ airport locations.

Location

Alamo Rent A Car
2055 Alcoa Hwy, Alcoa, TN
37701, United States

Hours

Reviews

4.2
455 reviews
5 stars
322
4 stars
40
3 stars
24
2 stars
11
1 star
58

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, noting their positive interactions and willingness to assist.

Efficiency

Numerous reviews highlighted the quick and easy pickup and drop-off processes, with minimal wait times reported.

Vehicle Quality

While many customers received clean and well-maintained vehicles, some reported issues with cleanliness and vehicle condition.

Pricing Transparency

Several customers appreciated the lack of hidden fees and clear pricing, although some expressed frustration over unexpected charges.

Overall Experience

The majority of reviews reflected a positive overall experience, with many customers expressing their intent to rent from Alamo again.
  • MB
    Melissa Blank
    Nov 15, 2025
    1.0
    The Line at TYS knoxville was 20 deep, had 1 person at the desk, who left before checking ANY if us out. Called alamo told to go to national line, which was right next door, he was taking 1 national customer and then 1 alamo customer! When we FINALLY got to him to get our car, I said, why is there accelerated check in if it does nothing? He stared at me and then ROLLED HIS EYES at me. He was rude and nasty. All he said to me was "Give me your drivers license and credit card",no im sorry for your wait, Nothing. At that point if I didn't need a rental, I would have left. If you hate people, heres an option, DONT WORK IN CUSTOMER SERVICE! Alamos needs to have people working at their desk, especially on a SATURDAY! Avoid like the Plague!
  • EN
    Ed Nolan
    Nov 11, 2025
    4.0
    While the staff was pleasant and professional, the size and style car I reserved was not available. The upgrade I was offered was a Jeep pickup. That wasn’t going to work. When I went to pick up the car I had to wait. Not a terrible amount of time. When I got the car it was freshly washed. Not dried. This may sound picky but I couldn’t see out the rear window or the side mirrors. It was a chilly night. When I left the garage the windows streamed up. Strange town to me. Difficult navigating safely.
  • TB
    Tyler Bell
    Nov 9, 2025
    5.0
    Great rental company! Their booth is at the baggage claim area not in the garage so don't miss it on your way thru like me lol. Car was in great condition pick up and drop off was super fast and simple.
  • GG
    Gary
    Nov 7, 2025
    2.0
    The line to pick up my car at TYS was extremely long. It would be nice if it actually had accelerated check-in at this location like your website says it has. The vehicle I was provided had a license plate that expired three days into my weeklong rental.
  • PW
    Peaceful warrior
    Nov 4, 2025
    5.0
    first time i used alamo, i had to make a family emergency trip. i booked the same day with another company, and when i got to my destination they told me they don’t do same day rental. i went to Alamo with no reservation and at the last min, they helped me out and got me into a vehicle. this is the 3rd time using Alamo in Tenn. great helpful staff. quick process

Frequently Asked Questions About Alamo Rent A Car

What are the operating hours of Alamo Rent A Car at Alcoa Airport?

Alamo Rent A Car at Alcoa Airport is open daily from 8:00 AM to 11:59 PM.

Where is Alamo Rent A Car located?

Alamo Rent A Car is located at 2055 Alcoa Hwy, Alcoa, TN 37701, USA.