Penske Truck Rental

Reviews

• MH

  Mark Hawkins

  Jan 29, 2026
  1.0
  Worst place I have ever had to deal with, they have had the truck over a week now, been working on it but still can't say what is wrong, ran a diagnostic and can't read it ? Told have to wait for someone to do that likely monday and today only thursday. Will be another week not working. But then hopefully things get figured out, been trucking nearly 30 years and this truck is the biggest Turd I've ever been in. You would think penske would hire competent people, would certainly help them.
• DS

  Denise Stoesser

  Dec 28, 2021
  1.0
  I may update if my trip gets better. They wouldn't let me tow my vehicle or trailer it. My car was "too heavy." Too heavy?!! I could understand the wheel base is too long or the axle needs to be disengaged, but too heavy for a truck! I can tow a house with my Ford p/u but I can't tow my mini van with a Penske. Update: In response to Penske's response - yes, that is exactly my point. The equipment does not have the torque to pull a minivan. It also does not get 10 mpg or have a side step to get up in the cab. They don't rent a dolly, hand truck or a furniture dolly (Google search to view the difference). They offer an appliance dolly. A big, bulky, heavy, dolly with a short foot. That once loaded with a stack of boxes, must lean back into you inorder to stay on. And all that weight is impossible to pull up the extremely short, steep ramp that the Penske truck offers, solo. Most items we had to lift, one at a time, into the truck. And thank goodness we didn't have much, because the trucks cargo box is very short. The cubic feet is much smaller than others in it's size. I will update more when our trip is over.

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