National Car Rental

3.8
193 reviews

About

Car Rental Agency
Skip the counter when you rent a car with National in Sioux Falls. Choose any car in the aisle and manage your car rental right from the National app with Emerald Club. Bring balance to business travel and book your National Car Rental in Sioux Falls today!

Location

National Car Rental
2801 N Jaycee Ln, Sioux Falls, SD
57104, United States

Hours

Reviews

3.8
193 reviews
5 stars
110
4 stars
26
3 stars
10
2 stars
10
1 star
37

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised the staff for being friendly and helpful, others reported rude behavior and poor service, particularly during busy times.

Efficiency

Many customers appreciated the quick check-in and check-out process, although some noted long wait times due to understaffing and issues with vehicle availability.

Vehicle Condition

Several reviews highlighted issues with vehicle cleanliness and maintenance, including receiving cars with mechanical problems or in poor condition.

Reservation Issues

There were multiple complaints about reservations not being honored, leading to frustration among customers who expected to receive their booked vehicles.

Emerald Club Experience

Emerald Club members reported mixed experiences, with some enjoying the benefits while others noted that the expected perks were not consistently available at this location.
  • JC
    John Coler
    5 days ago
    3.0
    Reserved an extended oversized SUV many months in advanced. Was given a standard SUV and my party and the luggage didn’t fit. Made the trip uncomfortable and frankly dangerous.
  • AS
    Ashley Bryson Stenger
    Nov 11, 2025
    1.0
    Their posted closing time is 11:59pm, and yet National employees as well as partners Alamo and Enterprise were all gone for the evening by 11:45pm, leaving folks stranded and having to pay for expensive Uber rides. Avis and Hertz were still present but unable to help.
  • SG
    Siddhant Gyawali
    Oct 20, 2025
    5.0
    Check in and check out was quick and smooth. The SUV I had was very comfortable and enjoyable to drive in. 100% recommend.
  • MH
    Mark Haynes
    Oct 12, 2025
    5.0
    Tristan was extremely courteous and helpful. The Ford Expedition was new, clean, and fully equipped. The vehicle was excellent and exactly what I expected. I don’t remember the clerk’s name when I turned in the vehicle Saturday 10/11/25 at 5:40 PM, but she was also extremely courteous and helpful. This was a pleasant and stress free rental.
  • BJ
    Brian Johnson
    Oct 8, 2025
    5.0
    National Car Rental experience was stress free for my weekend stay. The lines were small and Representative, Patty, was very helpful with personally showing my car selection. I selected a brand new Hyundai Tucson. The return was as simple as parking and returning my key. I would recommend National Car Rental in Sioux Falls, SD (FSD Airport) 👍🏻 👍🏻

Frequently Asked Questions About National Car Rental

Where is National Car Rental located in Sioux Falls?

National Car Rental is located at 2801 N Jaycee Ln, Sioux Falls, SD 57104, US.

What are the operating hours of National Car Rental in Sioux Falls?

National Car Rental is open Monday to Friday from 7:30 AM to 11:59 PM, and on Saturdays and Sundays from 9:00 AM to 11:59 PM.