Skip the counter when you rent a car with National in Sioux Falls. Choose any car in the aisle and manage your car rental right from the National app with Emerald Club. Bring balance to business travel and book your National Car Rental in Sioux Falls today!
Feedback on customer service is mixed; while some customers praised the staff for being friendly and helpful, others reported rude behavior and poor service, particularly during busy times.
Efficiency
Many customers appreciated the quick check-in and check-out process, although some noted long wait times due to understaffing and issues with vehicle availability.
Vehicle Condition
Several reviews highlighted issues with vehicle cleanliness and maintenance, including receiving cars with mechanical problems or in poor condition.
Reservation Issues
There were multiple complaints about reservations not being honored, leading to frustration among customers who expected to receive their booked vehicles.
Emerald Club Experience
Emerald Club members reported mixed experiences, with some enjoying the benefits while others noted that the expected perks were not consistently available at this location.
JC
John Coler
5 days ago
3.0
Reserved an extended oversized SUV many months in advanced. Was given a standard SUV and my party and the luggage didn’t fit. Made the trip uncomfortable and frankly dangerous.
AS
Ashley Bryson Stenger
Nov 11, 2025
1.0
Their posted closing time is 11:59pm, and yet National employees as well as partners Alamo and Enterprise were all gone for the evening by 11:45pm, leaving folks stranded and having to pay for expensive Uber rides. Avis and Hertz were still present but unable to help.
SG
Siddhant Gyawali
Oct 20, 2025
5.0
Check in and check out was quick and smooth. The SUV I had was very comfortable and enjoyable to drive in. 100% recommend.
MH
Mark Haynes
Oct 12, 2025
5.0
Tristan was extremely courteous and helpful. The Ford Expedition was new, clean, and fully equipped. The vehicle was excellent and exactly what I expected. I don’t remember the clerk’s name when I turned in the vehicle Saturday 10/11/25 at 5:40 PM, but she was also extremely courteous and helpful. This was a pleasant and stress free rental.
BJ
Brian Johnson
Oct 8, 2025
5.0
National Car Rental experience was stress free for my weekend stay. The lines were small and Representative, Patty, was very helpful with personally showing my car selection. I selected a brand new Hyundai Tucson. The return was as simple as parking and returning my key. I would recommend National Car Rental in Sioux Falls, SD (FSD Airport) 👍🏻 👍🏻
Frequently Asked Questions About National Car Rental
Where is National Car Rental located in Sioux Falls?
National Car Rental is located at 2801 N Jaycee Ln, Sioux Falls, SD 57104, US.
What are the operating hours of National Car Rental in Sioux Falls?
National Car Rental is open Monday to Friday from 7:30 AM to 11:59 PM, and on Saturdays and Sundays from 9:00 AM to 11:59 PM.
What types of cars can I rent from National Car Rental Sioux Falls?
You can rent economy cars, luxury cars, and standard rental cars from National Car Rental Sioux Falls.
How can I manage my car rental at National Sioux Falls?
You can skip the counter and manage your car rental with the National app using the Emerald Club program, allowing you to choose any car in the aisle.
What payment options are accepted at National Car Rental Sioux Falls?
National Car Rental accepts American Express, Cash, Check, Discover, Mastercard, and Visa as payment options.
Does National Car Rental offer any discounts?
Yes, National Car Rental offers discounts for active military members.
Is National Car Rental at Sioux Falls Regional Airport a woman-owned business?
Yes, National Car Rental in Sioux Falls is owned by women.
Are there other car rental agencies near National Car Rental Sioux Falls?
Yes, nearby car rental agencies include Hertz, Avis Car Rental, Enterprise Rent-A-Car, Alamo Rent A Car, and Budget Car Rental, providing you with multiple options.
What nearby airline services are available at Sioux Falls Regional Airport?
Nearby airline services at Sioux Falls Regional Airport include Allegiant, American Airlines Inc, United Airlines Check-in, and Allegiant Air, making it convenient for travelers to access various flights.
Are there dining options close to National Car Rental in Sioux Falls?
Yes, nearby dining options include Subway, Cinnabon, Red Stone Pizza Co., Sky Dine Services, and Marlin's Express, offering a variety of food choices before or after your rental experience.