Enterprise Rent-A-Car

3.9
225 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Sioux Falls, SD? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our W 12th Street location today.

Location

Enterprise Rent-A-Car
1901 W 12th St, Sioux Falls, SD
57104, United States

Hours

Reviews

3.9
225 reviews
5 stars
137
4 stars
24
3 stars
16
2 stars
7
1 star
41

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting specific employees who went above and beyond to assist.

Reservation Issues

Numerous reviews mentioned problems with reservations, including overbooking and unavailability of vehicles despite confirmations.

Vehicle Quality

Feedback varied on vehicle quality; while some received clean and well-maintained cars, others reported issues with vehicle reliability and cleanliness.

Efficiency

Several customers noted quick check-in and check-out processes, although some experienced delays and poor communication.

Location Experience

The location received mixed reviews, with some customers appreciating the convenience and cleanliness, while others reported dissatisfaction with the service and vehicle availability.
  • RD
    Rachel D
    Dec 15, 2025
    1.0
    Recent experience is calling, go through all the prompts to sit on hold for 25 minutes. This was 8:30-9am. Ask if there is a car available today and the response is "I don't know swing by closer to 4-5 and we'll know for sure". We don't live in town so we can't just swing by. Don't you know what vehicles are due back today based on the rental agreement?!!! Not helpful at all.
  • GU
    Google User
    Dec 9, 2025
    1.0
    Tried to blame me for damage then over charged me for car. Deceptive practices. Stay away from Enterprise!
  • MM
    Micca
    Dec 3, 2025
    5.0
    I've rented numerous time at this location, definitely recommend 👌
  • GT
    Gina Turnbaugh
    Nov 22, 2025
    5.0
    Great location. Employees are always super friendly and accommodating. They never seem to mind when I see a different vehicle I'd rather have then the one I reserved once I get there. Shuttle drivers are always on time and very polite. I've never had a bad experience here.
  • MW
    Matt W
    Oct 17, 2025
    5.0
    Nate and Vanessa went way above and beyond to help make our experience fantastic. Thank you for getting us back on the road!!

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in Sioux Falls?

Enterprise Rent-A-Car offers a wide range of vehicles including cars, vans, and luxury cars to fit your needs.

What are the rental office hours at Enterprise Rent-A-Car on W 12th Street?

The rental office is open Monday to Friday from 7:30 AM to 6:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.