Business Details
About
Auto Glass ShopWindshield RepairAuto Repair ShopAuto Parts & AccessoriesAuto Body ShopTruck Repair ShopAuto Accessories StoreAuto Parts StoreSafelite
Do you have glass damage? For windshield repair and replacement in the Rapid City area, turn to Safelite AutoGlass . Those in central Rapid City or other areas can access convenient auto glass repair and replacement from our in-shop or mobile service. Located at 1141 Deadwood Ave W, Safelite AutoGlass Rapid City repairs chips and cracks fast. We'll even recalibrate your advanced safety systems if your vehicle needs it. Windshield repairs come with a national warranty and are completed in as little as 30 minutes. Insurance approved. Trust the safety and reliability of Safelite and schedule today.
Details
- Requires appointmentAvailable
- Onsite servicesAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.3
281 reviews
5 stars
217
4 stars
15
3 stars
9
2 stars
5
1 star
35
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and professional service from staff and technicians.
Scheduling Issues
Several reviews highlighted problems with scheduling appointments and communication regarding appointment times.
Quality of Work
Most customers were satisfied with the quality of repairs, noting quick and effective service.
Pricing Concerns
Some customers expressed dissatisfaction with pricing, citing unexpected increases and high costs for services.
Communication Problems
Numerous reviews mentioned difficulties in reaching customer service and issues with automated systems.
- KNKyle and Candace NelsonDec 31, 20251.0Called and set an appointment for the next day at 11. They called 2 hours later asking if I was coming for my appointment. I said my appointment isn’t till tomorrow at 11. They said o we have you down for right now. And now 11 tomorrow is booked. Then told me they would double book for 8:30 in the morning. So I went there at 7:30 thinking if they were being kind and double booking I would get there early so if they got done sooner I would be there and not have to have them wait since they were fitting me in. I told the guy I was there but had no problem waiting. He glared and said extremely rude manor. Your appointments at 8:30 and I will get to you at 8:30. Then turned and walked away with out letting me respond. So I did the same I walked away and never went back.
- WOWard Van OmmerenDec 18, 20255.0Always an excellent experience when working with Safelite. Customer service is second to none.
- HDHillary Dobbs-DavisDec 10, 20255.0Scheduling is a breeze, they’re exceptionally communicative, the techs are friendly and professional, and they always do a bang-up job.
- JCJamie C.Dec 4, 20254.0It is really nice to have the repair done at my home! The service rep was kind. All my sensors and safety features worked perfectly after it was calibrated. My only “complaint” was that the service rep gave me a 30 minute window of when he would arrive and he was 45 minutes later than that which affected our family’s plans for the day.
- MMMelani McGillivrayNov 30, 20255.0The technician at the shop did an excellent job filling in a large crack by hand. You can’t even see it anymore.
Frequently Asked Questions About Safelite AutoGlass
What services does Safelite AutoGlass in Rapid City provide?
Safelite AutoGlass offers auto glass installation and repair, windshield chip and crack repair, windshield replacement, power window repair, and more with same-day service and insurance processing.
Where is Safelite AutoGlass located in Rapid City?
Safelite AutoGlass is located at 1141 Deadwood Ave W, Rapid City, SD 57702, USA.
What are the operating hours of Safelite AutoGlass in Rapid City?
The shop is open Monday through Friday from 7:30 AM to 5:00 PM and closed on Saturdays and Sundays.
Does Safelite AutoGlass offer mobile service in Rapid City?
Yes, Safelite AutoGlass offers convenient in-shop and mobile auto glass repair and replacement services in the Rapid City area.
Can I make an appointment online for auto glass repair at Safelite Rapid City?
Yes, appointments can be made online via their reservation link at https://fixmyglass.safelite.com.
What payment options does Safelite AutoGlass accept?
Safelite AutoGlass accepts American Express, Cash, Check, Discover, MasterCard, and Visa.
Is Safelite AutoGlass in Rapid City wheelchair accessible?
Yes, the location has a wheelchair accessible entrance.
What nearby businesses can I visit when I come to Safelite AutoGlass?
Near Safelite AutoGlass, you can visit Dark Canyon Coffee Co. for coffee, Rare Finds Decor by Brenda Howard for furniture, and Belly Brothers Auto Tech for additional automotive services.
Are there places to shop around Safelite AutoGlass in Rapid City?
Yes, nearby you can find Western Stationers for office supplies, Dick & Jane's Super Spot for clothing and lingerie, and Thread in Time Sewing for fabric and crafts.
If I need other automotive services near Safelite AutoGlass, where can I go?
You can visit Belly Brothers Auto Tech for automotive repairs, Big Deal Auto for car sales and parts, or DPF Alternatives for truck repair and roadside assistance, all located nearby Safelite AutoGlass.