Business Details
About
Towing Service Station
Welcome to Olson Towing, South Dakota's premier 24-hour towing service. We're proud to offer services to not only South Dakota, but also to Nebraska, Colorado, Wyoming, and Montana! We utilize advanced rollbacks, recovery trucks, and trailers. We can tow cars, vans, trucks, SUVs, heavy equipment, forklifts, bobcats, cube vans, straight trucks, sheds, motorcycles, ATVs and much more. You won't find a more reliable or professional towing service anywhere in the area. We offer complete roadside assistance, including jump starts, tire changes and more. We're here for you, guaranteed!
Location
Hours
Reviews
4.2
289 reviews
5 stars
217
4 stars
18
3 stars
5
2 stars4
1 star
45
What are people saying?
AI-generated from recent customer reviews
Service Quality
Many customers praised the professionalism, friendliness, and efficiency of the towing operators.
Response Time
While some reviews highlighted quick response times, others reported long waits and cancellations, indicating inconsistency.
Pricing Issues
Several customers expressed dissatisfaction with high towing fees and lack of communication regarding costs.
Customer Support
Mixed feedback on customer service; some found it helpful and responsive, while others reported poor communication and lack of follow-up.
Empathy and Community
A few reviews criticized the company for lacking empathy in difficult situations, particularly regarding pricing and customer circumstances.
- KGK GSep 29, 20215.0Excellent customer service, they made a courtesy call prior to arrival, driver was friendly and had my car up on the truck and on it's way to the shop in less than 10 minutes.
- ARAshley RichMar 18, 20205.0Helpful staff.
- KJKristine JeseritzJun 25, 20195.0Went to the hills for vacation and my car decided to break down. Called progressive and they were able to get a hold of Olson Towing for me. Randy was amazing! I was unsure where I was and how to find me. He found me, dropped off my car at a dealership and then was nice enough to drive us to the airport to get a rental. All on a Sunday morning!
- DLDace LiepinsMar 16, 20195.0Fast and friendly service! Excellent job and not nerve-wracking in spite of having to get a tow.
- DGDerrick GabrielsonApr 20, 20175.0Without question the most professional towing company in the area.
Frequently Asked Questions About Olson Towing
What services does Olson Towing provide?
Olson Towing offers 24-hour towing, emergency roadside assistance, heavy duty towing, and roadside assistance services including jump starts and tire changes.
What types of vehicles can Olson Towing handle?
They can tow cars, vans, trucks, SUVs, heavy equipment, forklifts, bobcats, cube vans, straight trucks, sheds, motorcycles, ATVs and more.
Where is Olson Towing located?
Olson Towing is located at 2326 Dyess Ave, Rapid City, SD 57701, USA.
What are Olson Towing's business hours?
Olson Towing operates 24 hours a day, 7 days a week, every day of the year.
What payment methods are accepted at Olson Towing?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
In which areas does Olson Towing offer services?
They provide services in South Dakota, Nebraska, Colorado, Wyoming, Montana, and specifically in Bowman County ND, Goshen County WY, Sheridan and Sioux Counties NE, and Weston County WY.
Is Olson Towing affiliated with any professional organizations?
Yes, Olson Towing is associated with the Better Business Bureau.
What languages does Olson Towing offer service in?
They provide services in English and Spanish.
What nearby automotive repair and towing services are close to Olson Towing?
Nearby automotive services include Rapid Upholstery, Accelerated Diesel Service, Independent Truck Repair, A & H Truck Salvage, Scott Rods, and Rodfathers Garage, offering customers options for vehicle repair and parts close to Olson Towing.
Are there any notable attractions near Olson Towing for customers to visit?
Yes, Black Hills Basecamp is a nearby attraction offering rock climbing and amusement activities, which customers can enjoy before or after their visit to Olson Towing.
What nearby businesses could be useful for commercial clients of Olson Towing?
Nearby businesses such as HFW Solutions, Dakota Fluid Power, and Commercial Door and Specialties provide manufacturing and professional services that could support commercial clients of Olson Towing.