Customers reported a mix of experiences with service quality, with some praising the professionalism and efficiency of the staff, while others expressed dissatisfaction with incomplete services and unclear pricing.
Customer Care
Many reviews highlighted the friendly and helpful nature of the staff, with specific mentions of employees going above and beyond to assist customers.
Pricing Issues
Several customers noted concerns about unexpected charges and unclear pricing, leading to frustration and disappointment.
Timeliness
There were mixed reviews regarding the speed of service, with some customers appreciating quick service while others experienced long wait times.
HD
Hailey DeHart
5 days ago
5.0
Great experience working with Quentin. Very helpful and informative
DS
David Schmagel
Dec 30, 2025
5.0
Always fast and friendly. Definitely recommend
JS
Jake Schwietz
Dec 18, 2025
1.0
$180 bucks for an oil change and oil flush out service that was only, yeah I won't be coming back here. Also charged me $7 dollars for a car wash that I didnt ask for and said it was "free". Didn't have time to change the oil myself so thought I would just take it in quick and pay a little more. Will definitely be doing them myself from now on.
MM
Marguerite Mcphillips
Dec 8, 2025
5.0
Competent fast efficient. The tech went out of his way to change my oil and make sure my info was in the system. I have used Grease Minkey formerly Super Lube for many many years and for some reason my info not in the system. The tech took the time to make sure all was up to date.
CM
Colin Mack
Dec 4, 2025
5.0
I had a great experience at this Grease Monkey today. Zach took care of my car and was incredibly professional. What I appreciated most was his honesty—he checked my filters and fluids and told me exactly what I needed, but didn't try to pressure me into upsells or services I didn't need yet. It’s rare to find that kind of integrity in this industry. I’ll definitely be asking for Zach next time I come in!
What services does Grease Monkey in Rapid City offer?
Grease Monkey provides oil changes and various vehicle maintenance services including auto repair, air conditioning service, and alternator repair.
What are the operating hours of Grease Monkey at 215 Omaha St?
The business is open Monday to Friday from 8:00 AM to 7:00 PM, Saturday from 8:00 AM to 6:00 PM, and Sunday from 10:00 AM to 4:00 PM.
Is Grease Monkey open on holidays?
Grease Monkey is closed on major holidays such as November 27, 2025 and December 25, 2025.
How can I contact Grease Monkey Rapid City for vehicle maintenance?
You can call Grease Monkey at +1 605-343-5823 or email retail9@greasemonkeyintl.com for inquiries.
Where is Grease Monkey located in Rapid City?
It is located at 215 Omaha St, Rapid City, SD 57701, United States.
What makes Grease Monkey's pit crew unique?
The certified pit crew is knowledgeable, friendly, and quick, ensuring services are done fast and done right™.
Are there other automotive service options near Grease Monkey in Rapid City?
Yes, nearby options include Super Lube Plus, Wicked Wrenches, and Intoxalock Ignition Interlock for various automotive repairs and services.
What nearby businesses can customers visit for car care after service at Grease Monkey?
Customers can visit Rapid Shine Auto Grooming for vehicle detailing and Great Western Tire Inc for tire services nearby.
Are there places to eat near Grease Monkey while my car is being serviced?
Yes, Boss' Pizza & Chicken and 1st & Tenders Rapid City are nearby restaurants where you can dine.
Can I combine a visit to Grease Monkey with other local services in Rapid City?
Definitely! You can visit nearby places such as Black Hills CBD for holistic shopping, or stop by Edward Jones financial advisors for financial services during your trip.