Customers consistently praised the friendly, helpful, and professional staff, highlighting their willingness to assist and provide clear communication.
Efficiency
Many reviews noted the quick service and efficient handling of oil changes and other maintenance tasks.
Quality of Work
While most feedback was positive regarding the quality of service, there were some concerns about sloppy work and unresolved issues, indicating a need for consistency.
Transparency
Customers appreciated the honest approach with no upselling, as well as clear explanations of services performed.
MC
Michael Carter
6 days ago
1.0
ZERO STARS if google would let me!!!!!!! Got oil changed on 10/24 and while drliving on the highway on 12/16 my drain plug came out! This of course drained all oil from the motor and destroyed my motor. Do not take your vehicles there. They cannot keep staff and it is obvious that they do not bother with standards. When returning a call to their corporate office it took SIX calls and text message to actually get them to return my call.
BB
Bondroid
Dec 31, 2025
5.0
WOW!! First time I went to the Grease Monkey on Rushmore was a month or so ago with my neighbor to get her car serviced. We were both SO impressed! The professionalism and friendliness of the employees was above and beyond. I decided I was definitely coming back with my car. Am so glad I did!! I can’t say enough good things about the two young men who serviced my car! They were so polite and friendly and of course professional!! They were absolute gentlemen and that is something you just don’t see any more!! Thank you Brandon and Joe!!! You are the BEST!! I will be a returning customer!! I highly recommend the Grease Monkey on Rushmore Road!! Wish I could leave more than 5 stars!!
LL
Lisa LeBlanc
Dec 17, 2025
5.0
I highly recommend this place.. they take care of me every time I need a service or just my fluids checked. DEFINITELY good customer service!
AL
Andrew & Lindsay Linderman
Dec 14, 2025
1.0
Got my oil changed and a new cabin filter put in a few months back from here. Took my car in last week to a repair shop for something and they told me my cabin filter was put in wrong last time I got it done that it got kinked and was letting leaves get past and got into my blow motor. Not happy about it.
DC
Dani Church
Dec 11, 2025
5.0
The guys were great even though it was cold and wet! They were quick and went over everything clearly. When I called earlier that day he answered the phone pleasantly and answered all my questions. Fastest and best oil change I've ever had! Big thank you to your staff!