Business Details
About
Oil Change Service StationAuto Maintenance
Grease Monkey's Certified Pit Crew provides Oil Changes and More for all of your vehicle's maintenance needs. Get In. Get Out. Get Going.
Location
Hours
Reviews
4.5
566 reviews
5 stars
459
4 stars
28
3 stars
22
2 stars
14
1 star
43
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised the friendly and professional staff, others reported rude behavior and poor communication.
Service Speed
Many customers experienced delays, with several noting that the advertised '15 minute' oil change took significantly longer.
Pricing Transparency
Customers expressed frustration over hidden fees and unclear pricing, with some feeling that the costs were excessive compared to competitors.
Overall Experience
While some customers had positive experiences with quick service and helpful staff, others reported serious issues with service quality and mistakes during oil changes.
Cleanliness
Several reviews mentioned cleanliness issues in the waiting area and bathrooms, indicating a need for improved maintenance.
- DHDorothy Heinrich1 day ago5.0Very nice young man, who told me of my cars problem and fixed it right away
- TGTabbz GNov 16, 20255.0Fast and friendly service they definitely love their job and that's what customers love about a business because we feel the safety of our vehicles in your hands ❤️
- LGLynette GrafNov 12, 20255.0Blake was very helpful and professional. He's assisted me a few times and is always courteous and knowledgeable.
- CMCathy MOct 28, 20255.0Passing through town last month – cross country, I wasn’t sure where to go for an oil change. I happened upon grease monkey, and they took care of my car. They were attentive, informative, polite, and professional. I would recommend them for both local and visitors. Thanks for the great service!
- JWJ WOct 28, 20251.0Worst customer service and slowest oil change in history. Especially, when they have plastered all over the building, '15 minute' oil change. Was in line and hood opened first, prior to the vehicle behind me, that vehicle was completed first. Never going back and strongly recommend everyone stay away from this supposed 'quick' service
Frequently Asked Questions About Grease Monkey
What services does Grease Monkey in Rapid City offer?
Grease Monkey provides oil changes and various auto maintenance services with a certified pit crew.
Where is Grease Monkey located in Rapid City?
Grease Monkey is located at 509 East Omaha St, Rapid City, SD 57701, USA.
What are the opening hours of Grease Monkey Rapid City?
Grease Monkey is open Monday to Friday from 8:00 AM to 7:00 PM, Saturday from 8:00 AM to 6:00 PM, and Sunday from 10:00 AM to 4:00 PM.
Is Grease Monkey Rapid City open on holidays?
Grease Monkey is closed on Thanksgiving Day (November 27) and Christmas Day (December 25).
How can I contact Grease Monkey in Rapid City?
You can call Grease Monkey at +1 605-343-5888 or email retail9@greasemonkeyintl.com, tcollier@fullspeedautomotive.com, or aaguilar@fullspeedautomotive.com.
Does Grease Monkey have an online presence for more information?
Yes, you can visit their website at https://www.greasemonkey.com/locations/sd/rapid-city/509-east-omaha-st or their Facebook page at https://www.facebook.com/105929285079273.
What other automotive service options are near Grease Monkey Rapid City?
Nearby automotive services include Rapid Lube, Super Lube Plus, CARSTAR Collision Center, Hills Tire and Supply, and Dent Nomad.
Are there any accommodations near Grease Monkey in Rapid City?
Yes, the East Omaha Lodge and Sundial Square Apartments are nearby and may be convenient if you need accommodations during your visit.
What dining options can I find near Grease Monkey in Rapid City?
Black Hills Blend, a coffee shop and restaurant, is close by for food and beverage during your visit to Grease Monkey.
Can customers combine a visit to Grease Monkey with other health and wellness services nearby?
Yes, nearby are the Natural Health Center of the Dakotas, Longevity Aesthetics medical spa, and Solutions Chiropractic Plus offering holistic health, skin care, and chiropractic services.