Business Details
About
Truck StopGas StationConvenience StorePilot Travel Centers
Welcome to Pilot Travel Center in West Columbia, SC!
Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™.
For pro drivers, amenities like overnight truck parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive.
The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.0
1,757 reviews
5 stars
837
4 stars
430
3 stars
256
2 stars
77
1 star
157
What are people saying?
AI-generated from recent customer reviews
Parking Issues
Customers frequently reported problems with limited parking availability, including many paid spots and difficulty maneuvering large vehicles.
Customer Service
Mixed feedback on staff attitudes; while some praised friendly service, others reported rude and unprofessional behavior from management.
Cleanliness
Restroom cleanliness was a common concern, with many reviews highlighting dirty conditions and a need for better maintenance.
Food Quality
Food options received mixed reviews, with some customers enjoying their meals while others experienced poor service and stale food.
Fuel Pump Problems
Several customers reported issues with malfunctioning fuel pumps and concerns about potential skimming at the pumps.
- CACem AslanDec 29, 20251.0Very bad
- GOGary OdomDec 12, 20254.0I'd give 5 but its such a pain in the a55 to leave outa the exit drive... yall gotta get that fixed.. nearly 20 minutes to pull out.. everything else was a great experience from employees to food and drinks and service.. its a great pilot💯🚛✌️
- CJChristi JonesDec 8, 20251.0Doesn't honor paid spots . Lets anyone park in paid parking
- AMA MDec 5, 20251.0Tiny parking lot. Slowest pumps.
- ACAdvance ChutesNov 30, 20255.0Pilot and EV charging station are great. When leaving to get onto the highway can be very difficult and unsafe since there are no street lights to stop oncoming traffic.
Frequently Asked Questions About Pilot Travel Center
Are there showers at this location?
For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .
What is the cost of a shower?
Shower prices vary by location. We recommend reaching out to the store directly for prices by location.
Can anyone purchase a shower?
Yes, anyone can purchase a shower at our locations.
What are the rules for overnight parking?
We recommend reaching out to individual stores directly with location specific questions regarding parking.
Does this location sell propane?
For a list of RV amenities and services, please visit our website at https://pilotcompany.com/rv-services or download the Pilot app and create an RV account.
Does this location have laundry facilities?
Laundry facilities vary by location. We recommend reaching out to the store directly with these concerns or you can use our store locater tool on our website: https://locations.pilotflyingj.com/search .
What payment methods do you accept?
We accept American Express, Discover, Mastercard, Visa, EBT, Apple Pay, Google Pay, and EBT.
Does this location have a CAT scale?
Yes, all of our locations have CAT scales.
What fuel options are located here?
Please visit our website for more information on fuel options and blends: https://pilotcompany.com/fuel-prices .
Does this location have a restaurant or driver’s lounge?
Restaurants and driver’s lounges vary depending on the location. We recommend reaching out to the store directly with these inquiries or using our store locator tool on our website: https://locations.pilotflyingj.com/search .
What services and amenities does Pilot Travel Center in West Columbia, SC offer?
Pilot Travel Center offers gas, diesel, DEF with high-speed pumps, Wi-Fi, overnight parking, showers, fresh food, snacks, drinks, and coffee on the interstate.
What are the operating hours of the Pilot Travel Center in West Columbia?
The Pilot Travel Center is open 24 hours a day, 7 days a week, including holidays with regular hours.
Does the West Columbia location have shower facilities and can anyone use them?
Showers are available at some locations; anyone can purchase a shower. Prices and availability vary, so contact the store or use the store locator for details.
What payment methods are accepted at Pilot Travel Center?
Payments accepted include American Express, Discover, Mastercard, Visa, EBT, Apple Pay, Google Pay, cash, and contactless payments.
Are there electric vehicle charging stations at the West Columbia Pilot Travel Center?
Yes, Pilot Travel Center provides electric vehicle charging stations for EV drivers.
Can I reserve parking or purchase gift cards through an app for the Pilot Travel Center?
Yes, you can reserve parking and purchase eGift cards using the Pilot MyRewards app available on the Apple Store.
What nearby dining options are available around Pilot Travel Center?
Nearby dining includes Dairy Queen, Cinnabon, Orange Julius, Wendy's, Hardee's, Subway, Sonic Drive-In, Lucky's Sports Shack, and Shooters Grill & Pub for a variety of fast food, coffee, and restaurant experiences.
What lodging options are near Pilot Travel Center in West Columbia?
Nearby lodging options include Country Hearth Inn & Suites Cayce Columbia, Quality Inn, and Quality Inn West Columbia, providing convenient accommodations close to the travel center.
Are there truck-related services nearby the Pilot Travel Center?
Nearby truck-related services include CAT Scale for truck weighing and U-Haul Neighborhood Dealer for truck rentals and automotive services, aiding professional drivers' needs.
How might nearby services like Western Union and Blue Rhino propane exchange benefit customers at Pilot Travel Center?
Customers can conveniently access money transfer services at Western Union and propane exchanges at Blue Rhino near the Pilot Travel Center, enhancing travel convenience for diverse needs.