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National Car Rental

4.3
(257 reviews)

Business Details

3260 Airport Blvd, West Columbia, SC
29170, United States
(844) 806-3357

About

Car Rental AgencyNational Car Rental
Skip the counter when you rent a car with National in West Columbia. Choose any car in the aisle and manage your car rental right from the National app with Emerald Club. Bring balance to business travel and book your National Car Rental in West Columbia today!

Location

National Car Rental
3260 Airport Blvd, West Columbia, SC
29170, United States

Hours

Reviews

4.3
257 reviews
5 stars
181
4 stars
28
3 stars
12
2 stars
8
1 star
28

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting outstanding service experiences.

Car Selection

Several reviews noted a limited car selection at this location, particularly for Emerald members.

Rental Experience

Most customers reported a smooth and efficient rental process, though some experienced issues with vehicle cleanliness and service.

Communication Issues

A number of customers expressed frustration with poor communication regarding reservations and lost items.

Mixed Experiences

While many had positive experiences, some customers reported significant dissatisfaction with service quality and billing issues.
  • RL
    Robert Lemons
    2 days ago
    5.0
    Very professional customer service and the automobiles are very reliable 10/10
  • MC
    Mike Collins
    4 days ago
    5.0
    Very nice people and very clean car.
  • JS
    Jennifer Schmidt
    Feb 18, 2026
    2.0
    Not the sharpest tools in the shed. Problem solving is not in their wheel house. If you want someone to take care of you, ask for Millie! She is the best!
  • KH
    Kim Houston
    Jan 26, 2026
    5.0
    The car I received was amazing and served its purpose for my drive. Very comfortable and clean. Great customer service by Sikeem Anytime I need a vehicle in Columbia, SC I will be using National
  • MF
    maliek fowler
    Jan 12, 2026
    5.0
    The associate who checked my vehicle back in truly went above and beyond to make my experience great. From the moment I pulled up, he was friendly, welcoming, and genuinely interested in how my trip went. He took time to talk with me, made sure everything about the vehicle was in perfect condition, and never made me feel rushed. What stood out most was that he actually asked if there was anything National could have done better, which showed that he cared about more than just completing the transaction. He wanted to make sure I left satisfied. Assistant Manager John was just as phenomenal. He followed up to make sure my experience was great and that everything went smoothly. It felt like the whole team was focused on making sure I was taken care of, not just checking a box. Because of their professionalism, attention to detail, and genuine customer care, this was one of the best rental return experiences I have had. I truly appreciate both of them and the excellent service they provided.

Frequently Asked Questions About National Car Rental

What is the address of National Car Rental in West Columbia?

National Car Rental is located at 3260 Airport Blvd, Ste 8, West Columbia, SC 29170, USA.

What are the operating hours for National Car Rental in West Columbia?

National Car Rental is open Monday to Friday from 8:00 AM to 11:59 PM, Saturday from 8:00 AM to 11:00 PM, and Sunday from 8:00 AM to 11:59 PM.

Brand Certified Facts from National Car Rental

This information is certified by National Car Rental and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Phone number
  • Official website
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