Business Details
About
Car Rental AgencyNational Car Rental
Skip the counter when you rent a car with National in West Columbia. Choose any car in the aisle and manage your car rental right from the National app with Emerald Club. Bring balance to business travel and book your National Car Rental in West Columbia today!
Location
Hours
Reviews
4.2
246 reviews
5 stars
171
4 stars
28
3 stars
12
2 stars
7
1 star
28
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on staff performance is mixed; while many customers praised the helpfulness and friendliness of the staff, others reported poor service and lack of responsiveness.
Vehicle Availability
Several customers expressed frustration with limited vehicle selection and availability, particularly for Emerald and Executive members.
Rental Process
The rental process is generally described as easy and efficient, especially for Emerald Club members, though some customers experienced issues with reservations and unexpected charges.
Cleanliness Issues
There were multiple complaints regarding the cleanliness of vehicles, with reports of trash left in cars and vehicles not being properly prepared for the next customer.
- RGRobert Goble2 days ago5.0Excellent clean car and outstanding local staff who helped me by getting another renter to return to the airport to allow me to retrieve my knapsack that I mistakenly left in a car we did not rent when deciding to take another car.
- JSJim ShealyDec 31, 20255.0Staff was great to deal with. Reservation process was easy and selection of vehicles was outstanding. Will continue to rent from National in the future.
- SWShawn WaxDec 11, 20255.0Car selection was at a minimum due to how busy they were, but their team hustled to get the cars being returned cleaned and ready to go for everyone waiting in a timely manner.
- JSJoshua “Josh” ShafferNov 29, 20255.0Easy rental . Very positive
- A3Ahmad suleiman (3grab)Nov 27, 20251.0One of the worst experiences I've ever had. I was blatantly overcharged. I booked a car for two days through their website, then went to the counter to pick it up. The price was $170, but after returning the car even before the agreed time, I discovered that they had deducted $450 and charged me for three days instead of two. I contacted them, and they only refunded me $100. They are scammers.
Frequently Asked Questions About National Car Rental
What is the address of National Car Rental in West Columbia?
National Car Rental is located at 3260 Airport Blvd, Ste 8, West Columbia, SC 29170, USA.
What are the operating hours for National Car Rental in West Columbia?
National Car Rental is open Monday to Friday from 8:00 AM to 11:59 PM, Saturday from 8:00 AM to 11:00 PM, and Sunday from 8:00 AM to 11:59 PM.
Which payment options are accepted at National Car Rental?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Can I rent luxury or economy cars at National Car Rental in West Columbia?
Yes, National Car Rental offers both luxury and economy car rentals.
Is there a way to skip the counter when renting a car from National Car Rental?
Yes, you can skip the counter by choosing any car in the aisle and managing your rental through the National app with Emerald Club.
Does National Car Rental offer any special discounts or offers?
Yes, they have special offers available which can be viewed on their specials page online.
What is the contact number to call National Car Rental in West Columbia?
You can reach National Car Rental at +1 803-822-5188 or their main/toll-free number +1 844-806-3357.
Which nearby car rental agencies are located close to National Car Rental?
Nearby car rental agencies include Hertz, Enterprise Rent-A-Car, Dollar Car Rental, Thrifty Car Rental, Alamo Rent A Car, Avis Rent A Car, and Budget Car Rental.
What nearby airport terminals and services can help me find National Car Rental?
National Car Rental is near Columbia Metropolitan Airport (CAE), including terminals like Delta Terminal and Baggage Claim area, making it easy for travelers to find the rental service.
Are there nearby places to eat or grab a coffee near National Car Rental?
Yes, nearby you can find Dunkin', Red Eye Express, Jimmy John's, and Groucho’s Deli for food and coffee.