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Jiffy Lube

4.4
(470 reviews)

Business Details

1920 Sunset Blvd, West Columbia, SC
29169, United States
(803) 721-4692
https://www.jiffylube.com/locations/sc/west-columbia/2196

About

Oil Change Service StationAuto MaintenanceCar Inspection StationBrake ShopTire ShopCar Battery StoreJiffy Lube
Jiffy Lube offers fast, quality oil changes performed by trained technicians in West Columbia. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.

Details

  • DebitAvailable
  • Mobile paymentsAvailable

Location

Jiffy Lube
1920 Sunset Blvd, West Columbia, SC
29169, United States

Hours

Reviews

4.4
470 reviews
5 stars
360
4 stars
43
3 stars
13
2 stars
7
1 star
47

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly, professional, and helpful staff, particularly highlighting individuals like Freddie and Mr. Scott for their excellent service.

Efficiency

Numerous reviews noted the quick service, with many customers being in and out in under 30 minutes, which was appreciated by those with time constraints.

Mixed Experiences

While many reviews were positive, there were also complaints about upselling and incomplete services, indicating inconsistency in service quality.

Cleanliness and Care

Customers appreciated the cleanliness of the facility and the extra care taken, such as vacuuming cars and washing windows.

Pricing Concerns

Some customers expressed dissatisfaction with pricing, feeling that certain services were overpriced compared to competitors.
  • BK
    Bailey Kurtz
    3 days ago
    5.0
    The employees are friendly and are accommodating to your timeframe. They also explain everything in simple terms, making sure you know what services you’re receiving. Additionally the employees will do their best to get you a good price. For example they remind their customers that students get %15 off and coupons can be found on their website.
  • SM
    sheridan minick
    Feb 23, 2026
    5.0
    Gave me a discount because of the wait time. They were very busy that day. Excellent customer service
  • KB
    Karyn Bennett
    Feb 13, 2026
    5.0
    Mr. Scott did an amazing job on our oil change! 🛠️🚘 He worked quickly but still made sure everything was done right, and his customer service was top-tier. He was friendly, professional, and explained everything clearly. We’ll definitely be coming back and recommending him to others! 10/10 experience
  • KB
    Kayla Bennett
    Feb 13, 2026
    5.0
    I had an excellent experience with Mr. Scott and his team at Jiffy Lube. From the moment I arrived, the customer service was professional, welcoming, and efficient. Mr. Scott made sure everything was explained clearly and that my vehicle was serviced properly without any confusion or pressure. The entire team worked quickly while still paying attention to detail, which made me feel confident that my car was in great hands. Their positive attitudes and willingness to answer questions really set them apart from other service locations I’ve visited. Because of the outstanding service, professionalism, and overall experience, I can confidently say I will be a forever customer. I highly recommend Mr. Scott and his team to anyone looking for reliable and trustworthy vehicle service.
  • KP
    Kate Pierce
    Jan 24, 2026
    5.0
    My dad recommended this place to me because it's close to my college. I wasn't expecting much but I was so impressed with the service that I received today at Jiffy Lube. I went in for an oil change, and learned a lot about my car in the process. I was shown what my oil cap, air/cabin/oil filters were supposed to look like and how often each thing needed to be replaced/cleaned. Shout out to Scott who helped explain everything to me. He was so sweet and kind and for someone who doesn't know a lot about cars, he was very helpful and respectful. They helped me change a few additional things that I had no idea needed to be replaced and even vacuumed out the floor of my car. The total process took about 30 minutes for me just because I needed to ask what was what and figure out a coupon but they're definitely speedy! I'll definitely be coming back and highly recommend Jiffy Lube on Sunset Blvd to everyone!

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service

Brand Certified Facts from Jiffy Lube

This information is certified by Jiffy Lube and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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